Newly designed 4-star-superior family resort, outdoor adventure world & rooftop Sky Adventure Park, cool water and wellness world with natural lake, childcare de luxe & stylish family suites.

Very special family holidays in Pustertal

The newly designed Falkensteiner Family Resort Lido****S is located in Ehrenburg/Kiens in Pustertal, at the entrance to the Dolomites, offering now even more for kids and adults: more adventures & more entertainment, more comfort & more relaxation. Here, families will have a lot to experience: all-year-round skiing on the roof, fun on the longest indoor slide in South Tyrol or relaxing in the heated outdoor infinity pool in the natural lake. The Babyland, Falkyland and Teen Zone have also been rebuilt. The toddler childcare guarantees security for the smallest ones from 6 months, and the childcare inspires kids from 3 years. There are also a supervised programme and camps for teenagers.

Adventure, fun & action

On the roof of the Falkensteiner Family Resort Lido, there is the Sky Adventure Park with ski slope, ski lift, ice-skating rink, the interactive trampoline world Valo Jump, an illuminated football pitch, adventure playground, Bobby Car track and jogging trail. The 2,800 m² wellness and water world Acquapura SPA invites you to relax and feel good: It offers a 120 m long indoor water slide with time measurement, an indoor pool with outdoor pool in the lake, a wave slide, a sauna area for adults only, a family sauna, a baby pool and treatments for young and old. In summer, the hotel offers family hikes and other activities, and there is a varied entertainment programme in the evenings all year round.

Impressive mountain world & culinary delights

From the train station 200 m away, the train takes guests of the Falkensteiner Family Resort Lido to Mt. Kronplatz ski area in about 20 minutes. Directly in the hotel, there is a rental of toboggans, skates and skis as well as bicycles and helmets (e-bikes for a fee). Whether by bike or hiking boots, whether with snowshoes or cross-country skis: The dreamlike mountain landscape of the Pustertal valley invites you to sporty discovery tours in summer and winter. After the outdoor activities, the hotel's Alpine-Mediterranean gourmet cuisine with many products from regional farms and producers will taste even better. The Falkensteiner Gourmet Full Board Plus includes a rich breakfast buffet, light meals at lunch, homemade cake specialities in the afternoon and a family dinner in the evening.

from 192.- € per day

Superior Family Room

Room

approx. 35m², for two adults and two children. Our family classic: this room has been carefully redesigned and adapted to your high standards of comfort and cosiness. The result is a beautiful room with a comfortable double bed for parents and a children's nook separated by a curtain with a bunk bed and guard rail for little ones. This room also boasts a spacious balcony with a wonderful view of the lake.

From 300.- €
Occupancy: min. 3 - max. 4 Persons

Prices shall be understood per person and night

Castle Room

Room

approx. 36-40 m², for a family of three with one child over 3. Our recently renovated and restyled small family room is a wonderfully timeless and cosy room with a very special highlight: a sleeping castle for a child. Separated by a sliding door and with a small window to the parents' box spring double bed, it is ideal for young and old. In addition, the room offers enough space for an extra cot for a small sibling.

From 279.- €
Occupancy: min. 3 - max. 3 Persons

Prices shall be understood per person and night

Smart Baby Room

Double room

approx. 30 m², for two adults with a small child (under 3 years old). Our lovingly renovated Smart Baby Room rooms have new high-quality mattresses and a cot for your little one right next to it, as well as a balcony with a view of the lake. With a baby bath, kettle and bottle warmer, changing mat and nappy bucket as well as your own buggy in the room, you can set off on your journey with us without a care in the world. Everything is taken care of!

From 192.- €
Occupancy: min. 3 - max. 3 Persons

Prices shall be understood per person and night

Smart Baby Room +

Double room

approx. 30 m², for two adults with a small child (under 3 years old). Are you looking for a particularly cosy, well-equipped room for your holiday with your baby? If that is the case, then our newly renovated Small Family rooms are the ideal choice. With a comfortable box spring double bed and next to it a cot for your little darling as well as a spacious balcony with lake view, baby bath, kettle, bottle warmer, changing mat, nappy bin and even your own buggy, means your journey to us is simple and carefree. Everything is taken care of!

From 192.- €
Occupancy: min. 3 - max. 3 Persons

Prices shall be understood per person and night

Premium Suite

Room

approx. 35-40m², ideal for parents with one or two children. This newly designed and rethought family room impresses with its versatility, high level of modern home comforts and the fantastic lake view from the spacious balcony. It has a beautiful wooden floor, a luxurious box spring double bed for parents, a separate children's room with sliding door and two cosy single beds as well as a games table for the whole family. A separate parking space is also reserved for this suite in the underground car park.

From 333.- €
Occupancy: min. 3 - max. 4 Persons

Prices shall be understood per person and night

Premium Suite Falkynest

Room

approx. 35-40m², ideal for parents with two to three children. The new Premium Family Suite not only spoils with its special design, the highest level of home comforts, beautiful wooden floors and a dream view of our natural lake, but in addition the children's room also boasts the wonderfully snug Falkynest. There are also two cosy single beds here meaning there is room for up to three children. The parents sleep in a luxurious box spring double bed. Both areas can be separated from each other by a sliding door. The games table for the whole family is an additional highlight. A separate parking space is also reserved for this suite in the underground car park.

From 359.- €
Occupancy: min. 3 - max. 5 Persons

Prices shall be understood per person and night

Exclusive Suite Falkytent

Room

50 m² | 2 adults and 2 to 3 children The new, spacious family suite welcomes you and your family with a beautiful lake view and a generous balcony. Equipped with high-quality wooden floors, the suite features a sleeping area for parents with a comfortable box spring bed. The children’s room with two cozy single beds and a unique Falkytent - a play cave in tent style - invites our little guests to play and relax. The bathroom with a luxurious rain shower and a cozy lounge space completes the family suite. ROOM HIGHLIGHTS: Lido Exclusive Treatment included Spacious balcony with a view of the private natural lake Separate children’s room for 2 children including a Falkytent New design suites with luxurious amenities and lounge area Air conditioning

From 429.- €
Occupancy: min. 3 - max. 5 Persons

Prices shall be understood per person and night

Family Suite Valley View

Room

approx. 41m², for two adults with two children and a toddler. This spacious family room with separate living and sleeping areas as well as a small balcony with a view of the valley has recently been redesigned and skillfully embellished with a beautiful wooden floor and other home comforts. It has a separate parents' room with a comfortable double bed and a double sleeping couch for your children. Of course, there is also the option to have a cot in the parents' room.

From 219.- €
Occupancy: min. 3 - max. 5 Persons

Prices shall be understood per person and night

Deluxe Suite

Room

approx. 45m², for two adults with two children and a toddler. Generosity, comfort and stylish furnishings. This family room is one of the largest in the hotel. It was carefully refurbished as part of the renovation project and is wonderfully homely thanks to beautiful fabrics and a stylish wooden floor. It has a separate children's room, divided by a curtain, with two single beds and a large living room / bedroom for parents in which there is also space for a cot / travel cot for the smallest member of the family. It also has a small balcony with a slightly obstructed view of the lake.

From 307.- €
Occupancy: min. 3 - max. 5 Persons

Prices shall be understood per person and night

Deluxe Suite Plus

Room

approx. 45m², for two adults with two children and a toddler. Our recently renovated Lido family suite with a fantastic lake view and beautiful wooden floor is the perfect room for discerning families with up to three children. It has a separate children's room, divided by a curtain, with two single beds and a living room / bedroom for parents with a luxurious box spring double bed and a travel cot / cot next to it.

From 325.- €
Occupancy: min. 3 - max. 5 Persons

Prices shall be understood per person and night

Grand Suites Lido

Room

approx. 60m2, ideal for a family of four with two kids Our little ones grow up so fast. In their teenage years, they develop needs of their own, including some independence – especially on a family holiday. The new and exclusive Lido Grand Suites are not only the most luxurious our hotel has to offer, but are also the most suitable for a relaxed family holiday with older children and teenagers in particular. Each suite features a cosy and comfortable living area, a large terrace overlooking our natural lake, and two separate bedrooms complete with high-quality box-spring beds and each with its own private bathroom.

From 473.- €
Occupancy: min. 3 - max. 5 Persons

Prices shall be understood per person and night

Exclusive Spa Suite

Suite

Our new, luxurious family suite welcomes you with a stunning lake view and a spacious balcony featuring a relaxing loungers. In addition to a master bedroom with a high-quality box spring bed, there is a cozy children’s room with two single beds, a cool drink bar for the kids, and a curved gaming monitor with a lockable game console. The suite offers two bathrooms: one exclusive bathroom with a whirlpool tub for two, smart TV, sound and mood lighting system, and another bathroom with a double rain shower and dual sinks. A walk-in closet completes our Exclusive Spa Suite. ROOM HIGHLIGHTS: Lido Exclusive Treatment included View of the private natural lake Large balcony with lounging area Luxurious spa bathroom with whirlpool tub, smart TV, sound, and lighting system Separate children’s room with minibar, curved gaming monitor, and lockable game console Air conditioning

From 874.- €
Occupancy: min. 1 - max. 1 Persons

Prices shall be understood per person and night

Smart Family Room Backside

Bungalow

27 - 31 m² | 2 adults and 1 child The new, high-quality family room awaits you with a high-quality box spring bed and space for a baby crib or a sofa bed. Equipped with beautiful wooden floors for comfortable living, the room opens onto a small balcony or a Juliet balcony with a view to our parking lot. A bathroom with a luxurious rain shower and a cozy area with a couch, which can be converted into a sofa bed if needed, complete the smart family room. ROOM HIGHLIGHTS: New design double room with high-quality sofa bed Room with a small balcony or a Juliet balcony Air conditioning

From 212.- €
Occupancy: min. 1 - max. 1 Persons

Prices shall be understood per person and night

Reviews

alberto February 2026
travelled as group of friends
Review from Google
+ Stayed 2 days Beautiful hotel with a youthful atmosphere, attention to detail, a gem, adults-only spa where you can regenerate
laura February 2026
travelled as family with young kids
Review from Google
+ The hotel is recently renovated and very well-kept. The common areas are beautiful, including the renovated, minimalist Castle Room, which is very cute and fun for children. Given the hotel's quality and star rating, I would have expected a more well-stocked guest kit in the bathroom (just the bare minimum). The children's play areas are also wonderful: a playground both in the garden and on the roof of the hotel, a semi-covered play gym, a very fun Valo Jump, a well-kept Falky Land full of games, and excellent entertainment for children and teenagers! The wellness area and swimming pools are beautiful and spacious, with an excellent outdoor water temperature! In short, a nice place, but it's lost and lacking in the restaurant area: the dining room is not very spacious, with tables all close together (not very practical when it rains, especially since it's very popular with families with small children, so there's little room for strollers and high chairs!), and the breakfast and dinner room is large and beautiful. Breakfast was plentiful and good, lunch and dinner could be improved (pasta and risotto were always overcooked, meat was often undercooked), in short, not exactly great! On the other hand, there was an excellent selection of soft drinks in glass bottles, top-quality brands: Kohl and Polara. Many pros but also cons, as an Italian I expect better food, more valued products and above all I would like to eat typical dishes. Very helpful and courteous staff, we really appreciated the complimentary bottle of prosecco for our anniversary! I hope you can improve the food department because it would be a real shame, otherwise you are worth a lot.
Francesca February 2026
travelled as family with young kids
Review from Google
+ We've only just returned, but we're already incredibly homesick. It was a truly magical stay: the property is wonderful, and every detail is designed to pamper guests. Special praise goes to all the staff: kind, knowledgeable, and always available professionals, capable of creating a unique atmosphere. Special mention goes to Falkyland: the staff is highly qualified and incredibly sweet. My little girl had so much fun it was almost impossible to take her away! Everything was perfect, thank you so much.
Eli January 2026
travelled as family with young kids
Review from Google
+ We stayed at this hotel for a week and had a wonderful time. The food was excellent and served in generous quantities. All the staff—reception, entertainment, waiters, chefs, etc.—were very kind, polite, and helpful. The children's entertainment was excellent, and the kids enjoyed lots of activities both indoors and outdoors. The cleanliness of this hotel was fantastic; everything was always clean and tidy, and there was never a trace of dust or clutter anywhere. The hotel itself is beautiful, and everything was very well-kept, both inside and out. Overall, it was a fantastic stay, highly recommended.
Daniele January 2026
travelled as family with young kids
Review from Google
+ Third time at the Falkensteiner, we can't wait! Excellence in every way, from the services offered to the cleanliness of the property and rooms, from the helpful and attentive staff to the guests' needs to the refined cuisine. We were also very satisfied with the entertainment this year, thanks to Carolina and Matteo, empathetic and multifaceted professionals, who managed to engage everyone, adults and children, breaking down every language barrier with smiles, music, and contagious energy. The children were literally enchanted by their activities, while we adults enjoyed the elegant entertainment, never boring and perfectly integrated into the refined atmosphere of the hotel.
Anna January 2026
Review from Google
+ Everything was perfect. Everyone was so kind, from the reception, the waiters, and the chefs. A fantastic place, perfect for children. The entertainers were excellent, especially Alessia and Francesca, who pampered our little ones. Alessia was very motherly and sweet, and Francesca fulfilled our son's every need and request. I recommend it for anyone who wants to relax and enjoy time with their family. Excellent food.
Camilla January 2026
Review from Google
+ I'll start by saying that I've never written reviews for hotels we've stayed in, but this one deserves it. My son is 15 months old, and my husband and I looked at several hotels before coming here, but none have childcare like the Falkensteiner... the girls who look after the little ones are amazing!! The entire staff is always friendly, nice, and attentive; I've never seen such kindness! Excellent food... in short, everything was perfect! We'll definitely be back on our next vacation!
Riccardo January 2026
travelled as family with young kids
Review from Google
+ Lido Top - Ski Storage Flop This was our second time spending New Year's Eve at the Falkensteiner Lido Resort, and we were once again very satisfied. The hotel is beautiful, modern, and furnished to a high standard. The play areas, kids' club, and childcare are particularly noteworthy – truly fantastic and a huge plus for families. Our children felt completely at ease. The food is good, the service is friendly and attentive, the rooms are lovely, and you'll find everything you need. It's clear that quality is a top priority here. However, one clear point of criticism is the so-called ski storage room. It looks like a storage room from the 80s and doesn't match the otherwise very high standard of the hotel at all. Especially for a family and winter hotel, this area urgently needs modernization. Overall, though, it was a very enjoyable stay, especially for families – with room for improvement regarding the ski storage room.
Linda December 2025
Review from Google
+ Spent 3 nights in this cozy hotel, nice food and hospitality. Kids love this place.
Tanju December 2025
travelled as family with young kids
Review from Google
+ The friendliness of the staff was truly remarkable and very pleasant. Unfortunately, the hotel did not meet our expectations in other areas. The stay was overpriced, and the only option was full board with a rather limited food selection. The furnishings and ambiance seemed somewhat dated and not as well-maintained as one would expect from a more upscale establishment. Overall, we would probably not stay at this hotel again.
Marion December 2025
Review from Google
+ Great stay in this hotel especially for families. Lots of self entrrtaining activities for kids, great view. Very kind and flexible staff. Really recommend this experience.
Madina December 2025
Review from Google
+ Title: An excellent experience and a paradise for families ​"Staying at the Falkensteiner Family Resort Lido was more than just a vacation, but a journey into the most authentic hospitality. From the first moment, we were enveloped in an atmosphere of warmth and refinement that is rarely encountered. ​A special thanks goes to the reception staff for their impeccable welcome. In particular, we would like to express our deep gratitude to Jacopo: his professionalism, courtesy, and willingness to address our every request truly made the difference. He is a true added value for this property. ​A heartfelt applause also goes to the entertainment team. You were the beating heart of our vacation! Our 8-year-old daughter had a wonderful time: your ability to engage the kids with such passion, patience, and creativity is truly admirable. Thanks to you, she experienced magical moments that she will cherish forever. ​Thanks also to the staff in the dining room for their constant kindness and to the Chef for the excellent quality of the cuisine. What makes this place unique are: The people who work here every day with passion. Thank you so much for making us feel at home. We'll definitely be back!
Sterne December 2025
travelled as family with young kids
Review from Google
+ We visited the Falkensteiner Family Resort Lido for just under a week in December and were absolutely thrilled. From the very first moment, we felt welcome – the staff were so friendly that we felt more like we were staying with close friends than in a hotel. The interactions were uncomplicated, warm, and professional – like a well-oiled machine where every cog knows exactly what to do. The resort itself is spotlessly clean, the range of activities is extensive and varied, and the service runs so smoothly that you don't have to worry about a thing – except deciding which activity you'd like to enjoy next. We do have a few minor suggestions for improvement: • It would be helpful if the staff wore small flags so that you could see at a glance which languages ​​they speak – this would make communication even easier. • The sauna infusions could be better coordinated: first the family area with children, then the adults-only area. At this point, we would like to give special praise to Klaus, the sauna master – very friendly, pleasant, and always ready with a witty remark, which further enhances the sauna atmosphere. • The Valo Jump area is unfortunately outdoors, which isn't ideal in winter – especially if you'd rather leave with fond memories than a cold. All in all: a thoroughly enjoyable stay. We can absolutely recommend the Falkensteiner Family Resort Lido and are already looking forward to our next visit like children at Christmas!
Lucrezia December 2025
travelled as family with young kids
Review from Google
+ A stay of great elegance and well-being, capable of transforming into a precious memory for the whole family. We stayed at this splendid hotel in December 2025 and the experience was simply excellent. The property offers a perfect balance between luxury and hospitality, with well-kept spaces, spacious rooms, and attentive yet discreet service. Numerous activities for the whole family are offered throughout the stay. The water park offers moments of genuine joy for children, while the spa is an oasis of tranquility for adults. Our eldest son had a wonderful time at the mini club, run with extraordinary skill and passion by truly exceptional women (we will miss you. Special thanks to Francesca and Giulia). Also noteworthy is the extreme efficiency and professionalism of the restaurant managers, always present and impeccable. The cuisine was simply delicious, with high-quality dishes and kind and helpful kitchen staff. Fresh homemade pasta is served daily. A practical kitchen with flours, baby food, and fruit is also available for weaning babies. A special mention also goes to the reception staff, who were always present and helpful. Regarding the dining room staff, a special thanks to Stefano; it's rare these days to find people who know how to do their job with such dedication and professionalism. It was a wonderful holiday, enjoyed with serenity and enthusiasm, and we can't wait to return in the summer to relive this wonderful experience. Thank you. Tanas Family
Ma November 2025
travelled as family with young kids
Review from Google
+ The Falkensteiner Family Resort is a wonderful place for a family vacation. There's a wide range of children's activities, although I think the main focus is on toddlers and elementary school children. While there is a teen zone, the activities there were rather uninspired, and the staff didn't seem to be paying much attention to the teens. This is definitely an area for improvement. If the hotel advertises itself as suitable for families with teens (10 and up), then it should offer just as many well-supervised activities as the younger children. One thing that stands out is the food. If you're looking for good, gourmet-quality, freshly cooked meals, this is the place for you. All in all, a great vacation.
M. November 2025
travelled as family with young kids
Review from Google
+ Rooms: We had booked a basic room with a view of the hinterland. However, there was no mention of the construction work. On the first morning, we were woken up at 7 a.m. by the noise of excavators and shouting. So we went to reception, where they quickly gave us a different room. The room faced the lake and was significantly larger than our original one. Thank you for that. Service: The staff at Falkyland are fantastic and very flexible. My friend had a 1.5-year-old child with her and asked if they could look after the child briefly so she could enjoy her dessert in peace. This wasn't a problem for them. The food was also phenomenal; there was delicious food every day. Most of the cooks were always motivated and always had a smile on their faces; I think some were just really looking forward to the holiday. The bartenders were also friendly, but not very attentive. You always had to get up yourself or wave to them to order something. We certainly would have drunk more if they had asked us more often. Location: It's rather shady during this time of year, which didn't bother us since we were busy at the hotel. Amenities: There are certainly many activities for children, but no indoor playground where parents and children can spend time together. An indoor sandbox would also be great. Otherwise, we thoroughly enjoyed our vacation with our friends and children. Thank you.
Jana November 2025
travelled as family with young kids
Review from Google
+ Dear Lido Team, thank you so much for your incredibly friendly service! We thoroughly enjoyed our holiday with you! The food was fantastic, our children loved Falkyland, and the sauna area for adults was wonderful. There are so many things to do: skiing, trampolining, playgrounds, a Bobby Car track, football pitches, the lovely swimming pool, and so much more – it's impossible to do it all! ;-)
M November 2025
travelled as family with young kids
Review from Google
+ Very friendly staff Excellent food Large and clean rooms Plenty of indoor and outdoor entertainment for children
Marina November 2025
travelled as family with young kids
Review from Google
+ We had a wonderful stay! The staff were consistently friendly and attentive. The food was excellent – ​​varied and truly top-quality. The entire hotel complex is beautiful and well-maintained, making you feel comfortable from the moment you arrive. We would especially like to highlight the spa treatments and the fantastic spa team – highly recommended! Our child felt incredibly comfortable in the childcare program. Meaningful, creative, and engaging activities were offered, which were genuinely enjoyable. The absolute highlight was the St. Martin's Day parade – an unforgettable experience for our child. Overall, a perfectly coordinated stay with great care and attention to detail. We would love to return!
M October 2025
travelled as family with young kids
Review from Google
+ We really enjoyed our short break. The staff are very friendly and helpful (except for 2-3 ;) ). There's a huge selection of entertainment options for the kids (favorites: trampoline hall and family sauna). What could be improved would be to make the trampoline hall a bit warmer and to install a bikini dryer in the swimming pool. The room is also beautifully designed—especially with the "bird's nest" for the kids. We'll be back, Falky!
B. October 2025
travelled as family with young kids
Review from Google
+ Service in the restaurant was excellent. The staff was great, especially Fillipo. The food was okay, but I'm not convinced by the concept. I'm more of an open-budget type, which gives me much more flexibility to accommodate my wishes. The water treatment for tea is really poor; the water was lukewarm. Regarding the location, the construction site right next to the hotel bothered me in the morning. You could hear jackhammers. This needs to be pointed out in this price category. The hotel building is inviting and well-designed. However, I must say that the price-performance ratio is definitely not good. It's too expensive for what it offers.
Anita October 2025
travelled as family with young kids
Review from Google
+ Dear Falkenstein team, Thank you for this unforgettable vacation! Everything was wonderful: A warm and caring welcome. Top-notch childcare with a varied program. Fantastic food, no stress, no waiting in line, with a huge variety of choices. Everything freshly prepared, with attention to detail. Lots of activities to enjoy with the kids. The pools are fantastic! The big yellow slide is an experience! The kids loved the heated baby pool. Contrary to expectations, it was really warm in October; we didn't need jackets; a sweater was enough in the evening. The staff was really nice and attentive. I got a cake, a decorated table, and a nice card for my birthday We'll definitely be back, but for a little longer to explore the beautiful Pustertal Valley!
Mario September 2025
travelled as family with young kids
Review from Google
+ Dear Lido Family, Our vacation with you in the mountains was simply wonderful. The combination of good food and family was completely fulfilled. The staff is warm and friendly. The offer with Grandpa and Grandma was also a great idea. We look forward to being with you again next time! :-)
samuel September 2025
travelled as family with young kids
Review from Google
+ It had a lot of nice activities for kids, and the slides + the rooftop ski piste were creative. The hotel was close to Kronplatz, which was a fantastic place to go skiing as a beginner. Highly recommend going here for every time of the year!
רעות August 2025
travelled as family with young kids
Review from Google
+ Amazing hotel!!! Four delicious meals a day, with an impressive kitchen offering fresh pasta, pizzas made from dough prepared on-site, fresh fruits, and many other delightful treats. Both indoor and outdoor pools with perfectly warm water all year round, creating a magical and dreamy atmosphere. Countless activities for kids throughout the entire day – the hotel is huge and packed with attractions open all day, such as trampolines, zipline, kids’ playroom, gaming room, and even special activities like baking workshops, horseback riding, evening entertainment, and so much more. The hotel staff is extremely attentive to special requests, the rooms are spotless, and if it were possible to give 300 stars, I definitely would! Best regards from Israel
Ralph August 2025
Review from Google
+ A fantastic place for families! The ski jumps and rooftop ski slope are truly unique, the cuisine from the twelve farms is a real treat, and the lake in the center of the hotel makes everything even more special.
Greta August 2025
travelled as family with young kids
Review from Google
+ A fantastic experience! The food was outstanding and the spa area first-class. We'll definitely be back!
Franziska August 2025
Review from Google
+ The cuisine was top-notch, the spa area beautiful, with slides and pools for the whole family, and the kids' area was fantastic, where the little ones had a blast. The room was also beautiful and comfortable, welcoming, and meticulously maintained.
Maria August 2025
travelled as family with young kids
Review from Google
+ A truly unique family hotel. I had an unforgettable stay with my 9-year-old son and couldn't find anything to complain about.
Irina August 2025
travelled as family with young kids
Review from Google
+ The hotel rooms and bathrooms are spacious and comfortable, and the children’s play facilities are very rich and entertaining — our kids especially loved the interactive trampoline, exciting water slide and tubing. Staff were generally very friendly and helpful. Cons: 1.The food was quite underwhelming. Afternoon tea offered the same items every day, repeating pastries from breakfast such as croissants, apple pie, and brownies. In addition, for main courses you had to queue at the cooking station and wait for your dish to be prepared, often more than 10 minutes. The lines were poorly organized, and we experienced several instances of people cutting in line. For families with small children who cannot get food on their own, this was very inconvenient. For a family hotel at this price range, I would expect more refined and varied desserts, as well as a smoother dining experience. 2.Surprisingly, for a family-oriented hotel, smoking was allowed both on the restaurant terrace and on the guest room balconies. This meant that if we wanted to sit outside to enjoy the fresh air and sunshine during meals, we had to endure the unpleasant smell of cigarette smoke. 3. The weather was very hot, and the room had no air conditioning. Sleeping at night was very uncomfortable, and when we raised the issue at reception, we were told nothing could be done. Only two days later did we discover that some rooms had been given electric fans — something the front desk never informed us about.
Alina August 2025
travelled as family with young kids
Review from Google
+ Very family friendly hotel! Cozy, clean and delicious! Very friendly staff. Great music from DJ P. (Pedro) Very comfortable and large rooms. A ton of entertainment is available on the hotel grounds. Our children took skiing lessons (in the summer!) with the excellent coach Vito! Highly recommend Also the area around the hotel is very beautiful, for hiking and cycling. We had a great week here and we would recommend it to everyone!
Ido August 2025
travelled as family with young kids
Review from Google
+ The facility itself is incredible with top notch attractions for both adults and kids of all ages. Most impressive are the multi-season ski slopes, the water slides, the indoor / outdoor heated pool and the family sauna. The 2 kids clubs are also beautifully done, and very well staffed to boot. The rooms are spacious, modern, clean and well equipped with everything you could possibly need. Any extras (e.g. slippers) can be requested and are accommodated promptly. The view is breathtaking, especially during the fire show! The culinary experience is also quite astounding, with a head-spinning variety that changes daily, including options for even the most discriminate diners (our children) as well as the most demanding ones (me - a strict vegan). All of the above is secondary, however, to the service, which exceeds expectations in every possible way. The staff's kindness and helpfulness is apparent at every turn, as well as their professionalism. Tip of the hat to Vito, the ski instructor, who talentfully made so much progress with our boys in so little time. No expense or effort has been spared in making this the perfect experience for the entire family all year round. This hotel deserves 5 stars and I am sure they can qualify very easily if they want it. As far as I'm concerned 24 hour dining and a 24 hour gym is all that stands in the way. Highly recommended for all!
Sara August 2025
travelled as family with young kids
Review from Google
+ Absolutely fabulous for families with kids up to teens. We particularly enjoyed the white party on Ferragosto, with Gillardeau oysters and fantastic drinks and cocktails and amazing never ending fireworks at night. A special mention goes to the super kind and efficient staff all around the resort - reception, restaurant, spa… Thank you all for making our holiday so pleasant.
Severin August 2025
travelled as family with young kids
Review from Google
+ A truly fantastic hotel with a fantastic culinary variety and incredibly friendly, attentive staff – you feel completely at home here. One small suggestion for improvement: The lawn by the pool is unfortunately often muddy and wet, which makes walking on it a bit uncomfortable. Otherwise, however, absolutely recommended!
GLORIA August 2025
Review from Google
+ I'd say everything was perfect. The pools and children's entertainment were beautiful. The food was very good and the service was fast. The DJ and entertainer, whose name I don't know, were incredibly friendly. A special thanks to the kindest and most professional waiter in the entire room: Gianluca.
Anonymous August 2025
travelled as family with young kids
+ Zone relax ed intrattenimento bambina
Marlis July 2025
Review from Google
+ Simply a MEGA family vacation!
Dietrich July 2025
Review from Google
+ Absolutely recommend this place. Such a cool spot for the whole family! Everything was perfect: delicious food, super friendly staff, ... We had an amazing time!
Patrick July 2025
Review from Google
+ We (2 adults and 3 children) spent 10 nights at the hotel in the Premium Suite Falkynest. We felt at home from the start. The lobby, the style, and the friendly check-in. Welcome drink with personal instructions on where to find everything. Then we went to our room, and all we can say is WOW! Very spacious, large bathroom with shower, and a super-large, covered terrace. We would particularly like to mention the numerous drawers, cupboards, and storage space, which is not something you would take for granted. Someone really put a lot of thought into this and definitely has children too :-) The indoor and outdoor playgrounds are great. The trampoline area with the "Valo Jump" is a paradise for children. We received a very friendly welcome for dinner, and the entire food selection was explained to us, including being shown to our table, which remained the same for breakfast and dinner throughout our stay. The food selection was truly fantastic: a children's buffet, a variety of main courses, small antipasti plates, a pasta station, a salad buffet, fresh fruit, and various breads. Everything was really fresh and delicious. The service staff is very friendly and attentive. The breakfast buffet is amazing, it leaves nothing to be desired. Avocado toast, scrambled eggs, fried eggs, poached eggs, omelets, pancakes, meat products, cheese, various muesli, fruit, a huge selection of bread and croissants, and a variety of butter. The kitchen staff were always friendly and polite, with a friendly smile. If you have a question, concern, or request, reception will always be happy to answer it. Check-out was also extremely warm and pleasant. We were also asked how our stay was (something that is often forgotten). A small note: in my opinion, the evening food offerings should be offered every 14 days. We also found the pool a little too warm for summer. All in all, a fantastic hotel with a fantastic team who made this holiday unforgettable for us. Thank you so much, dear Falkensteiner Lido team, we will be back and will definitely recommend it to others.
Jörg July 2025
travelled as family with young kids
Review from Google
+ Very friendly staff, top-notch cuisine. Everything is very well-maintained and spacious.
Abdullah July 2025
travelled as family with young kids
Review from Google
+ A nice resort and very organized. Family and kids friendly. Big thanks to Nicolo for going above and beyond in helping us at the front disk. Alshalawys.
Elisa May 2025
travelled as family with young kids
Review from Google
+ We visited Falkensteiner Lido for the second time this April and were absolutely thrilled once again! A wonderful place for families – everything is very well-maintained, the food was excellent, and the entertainment program was simply fantastic. We had such a lovely time with our kids! But the absolute highlight was the team: incredibly welcoming, helpful, and always in good spirits. We'll definitely be back in the summer – and we're bringing Grandma and Grandpa with us!
André May 2025
travelled as family with young kids
Review from Google
+ High class, high price, but definitely worth it! If you're looking for something to complain about, the service in the bar isn't perfect, but it was really very good (The noise from lots of children is, of course, part of the resort's charm!)
ALESSIA April 2025
travelled as family with young kids
Review from Google
+ Simply perfect!
Nina April 2025
travelled as family with young kids
Review from Google
+ An unforgettable family vacation at the Falkensteiner Lido! We had a fantastic time at the Falkensteiner Lido – a place where all generations can truly feel at home! Food: The food was simply outstanding! There are four meals a day served buffet-style, with breakfast, lunch, and dinner even featuring show cooking. The selection is varied and ideal for children. The extremely friendly and welcoming service and kitchen staff deserve special mention – always with a smile, always helpful, and especially caring when interacting with the children. There was a lot of laughter and joking – creating an incredibly pleasant atmosphere. Room: We booked one of the older rooms, which will be renovated soon – but everything was very clean, well-maintained, and spacious enough for our family of four. The separate children's room, the living-bedroom with a balcony and a beautiful view of the lake, was particularly practical. The minibar could be booked in advance, and the bathroom was equipped with a children's sink – super convenient for families! Bar and Lobby: The bar staff was equally friendly and accommodating. We spent many lovely evenings in the modern lobby. A highlight for the kids: Falky, the hotel mascot, came by in the evenings – photos, laughter, and children's eyes lit up! The overall atmosphere is very inviting, and you immediately feel at home in the so-called "living room," where games are played and evening events take place. Falkyland & Teen Zone: A real highlight for families with children is Falkyland (for children ages 3-9) with loving childcare available Monday to Sunday, from 9:00 a.m. to 8:30 p.m. Children are even accompanied to meals, and there are four varied activities daily. Today, for example, there was a "bathing salt" adventure on the agenda – our kids loved it! The staff is incredibly friendly, caring, and welcoming with the little ones. For older kids (10 years and up), there's the Teen Zone – a really cool meeting place with: • Table tennis table • Dart machine • Xbox with projector and screen • Giant foosball table for up to 16 people • Regular foosball tables • And as a highlight: Sumo wrestler costumes to rent – ​​super fun for the whole family! We had a lot of fun there as a family – the adults had a blast too. Spa: We booked the Pirate Bath for the kids – a real experience with drinks, a treasure hunt, and a story. Our kids loved it! I had a back massage and a facial with Lena – simply fantastic. The relaxed atmosphere, the delicious tea, and the small pastries beforehand made the wellness experience perfect. I was so impressed that I immediately booked another treatment. The hotel and the roof: What really impressed us was the roof of the hotel – a huge playground for all ages! • A bodycar/Kettcar track • Climbing tower with a slide and nest swing • Trampoline area (the absolute highlight for our kids!) • Fire bowls for cozy evenings • A tube slide in summer, a ski slope in winter – we've never seen anything like it! Wellness & Water World: The wellness area is small but nice – with plenty of loungers and cozy islands. The water is pleasantly warm, and the water slides are a dream for the kids. The family sauna on the roof is particularly worth mentioning: with a wonderful view and a daily sauna session at 5 p.m., explained in a child-friendly way and lovingly staged – including pirate dressing! Conclusion: An all-around successful vacation with everything a family heart could desire. The Falkensteiner Lido offers not only comfort, but also real experiences – for children and adults alike. We'll definitely be back!
Anonymous April 2025
travelled as family with young kids
+ Servizi bambini
Matthias April 2025
travelled as family with young kids
Review from Google
+ Overall, the Falkensteiner Lido is OK. The problem is that it's in a price range where OK isn't good enough. We paid more than €650 per night (full board for 2 adults and 2 children). We were put in an old room (broken curtains, torn bed linens, damaged bathroom doors; see photos). I found this unacceptable for this price and reported it to reception. They responded immediately and rebooked us into a better room, for which we were very grateful. Overall, however, the hotel doesn't live up to expectations for its price range. Positive: Pool area, parking OK: Food, friendliness of the staff Negative: Condition of the facility (all facilities such as the ski slope, trampoline room, basketball court, and Bobby Car race track need to be repaired; some are broken), age of the playrooms (all should be renovated), room service (not good enough for the price range), cleanliness (not good enough for the price range), location (the hotel is located between a kind of industrial area and the forest), professionalism of the service (OK, but not good enough for the price range). Overall, the vacation was OK. However, we won't be returning. For this price, you can find much newer providers, which we will try on our next vacation in South Tyrol.
Katie April 2025
travelled as family with young kids
Review from Google
+ We had a excellent trip with our family. The hotel could not have been better set up for family's, great activities, fantastic rooms and food. We loved that it was 15 minutes from the ski resort which although was expensive for lift passes was great
Rhiannon April 2025
Review from Google
+ If you’re looking for good service, this is not the place. But facilities are really good. Kids club is average
Giancarlo April 2025
travelled as family with young kids
Review from Google
+ A fairytale holiday in a beautiful hotel
SARAH April 2025
Review from Google
+ A very nice hotel, especially for children. Lots of services and attention to detail. Excellent restaurant with chefs who prepare dishes freshly. We're regulars now. We've been six times. Highly recommended.
Julian April 2025
travelled as family with young kids
Review from Google
+ We had the great pleasure of spending a week at the Falkensteiner Family Resort Lido – and we are absolutely thrilled! The hotel's location is ideal: right next to the train station, yet pleasantly quiet. Free parking is available, and the direct access to bike paths makes exploring the surrounding area a breeze. A supermarket and a cozy bar/restaurant are just 500 meters away in the village center – very convenient! The hotel complex is impressively large, extremely well-maintained, and a true paradise, especially for families with children. There are countless play options – both indoors and outdoors – and even a hotel-owned ski slope with a lift! The swimming pool is spacious, with two great slides, which our little one especially loved. The new wellness area with various saunas and a steam bath is also top-notch – the infusions were a real relaxation highlight. We would especially like to highlight the extremely friendly and helpful staff. A special thank you goes to J. from the reception team, who not only gave us a warm welcome but also provided us with great excursion tips. The childcare is loving, varied, and very professional. Our 2.5-year-old daughter immediately felt at home and would have loved to stay there all day. Even lunch and dinner can be served with the childcare staff – a wonderful relief for parents! The daily program is creative and child-friendly – ​​it never gets boring. Another big highlight was the food. It's incredibly varied, high-quality, and prepared with great attention to detail. The kitchen and service staff are always friendly and attentive – special requests are happily accommodated. Everything except alcohol and coffee outside of breakfast is included in the price – great service! We've visited several children's hotels, but the Falkensteiner Family Resort Lido is our absolute favorite. We'll definitely be back next year – and we're already looking forward to it!
Santo April 2025
Review from Google
+ Fantastic staff! Filippo, the Sardinian guy, is excellent in the dining room! Very good, high-quality food, and the bakery service is also excellent.
Sabine March 2025
travelled as family with young kids
Review from Google
+ We had a great time. We especially enjoyed the very large outdoor pool, which was heated to 35 degrees Celsius.
Fabian March 2025
Review from Google
+ A gem in South Tyrol, the hotel, service, infrastructure, and cuisine are all top-notch! The value for money is outstanding. Childcare, pool, slides, and outdoor activities are unparalleled. The whole family can relax and enjoy themselves here.
Nicolò March 2025
travelled as family with young kids
Review from Google
+ We had a great stay of 6 nights here. The best part of the hotel is the childcare, with very kind and attentive stuff for our 6 months old. The only thing that would make childcare even better is if they would extend the hours of childcare, particularly during the ski season. I like to be on the first ski lift at 8:30, but due to childcare starting at 9:00 I could only start around 9:30. I would have loved it starting at 8 instead. Also, childcare is currently not offered on Sunday, which is the reason why we did not book a full week and we left on Saturday. The spa and the pool are awesome. But again, they would be even better if the adult spa was not so far from the pool area. As it takes about a 5 min walk to get from one to another. The food was also good. It is a multi station buffet dinner, with only drinks and desserts served at the table. I think I probably prefer a multi course dinner served at the table though, as most hotels in Sudtirol do. Still, the waiters were great and very friendly here. Overall, very good stay.
Julia March 2025
Review from Google
+ we spent almost a week here and had an amazing stay! the food service spa.. everything was superb. especially the baby alm! Melanie and Valeria took amazing care of our little 6 month old. they were the best and I always felt that Luca was in great hands at the Baby Alm. our baby doesn’t like pacifiers or bottles and they even found ones he liked and let us keep them.. so helpful! can’t recommend enough, it’s the best place for a family and we will definitely be back when our son is older!
Lucia March 2025
travelled as family with young kids
Review from Google
+ We just returned from another dream vacation at our favorite hotel in South Tyrol, and it was even more special than the first! The property is simply perfect, with incredible attention to detail, for vacations with children. The rooms are equipped with everything you need, and the play areas are a true paradise for the little ones. But what truly makes this hotel unique is its staff. The kindness and friendliness of the entire team are unparalleled, and their ability to interact with children is truly extraordinary. Special thanks to Valeria at Babyland, who cared for our little one with love and professionalism, making us feel completely at ease. The restaurant is another of the hotel's highlights. Every meal was an unforgettable culinary experience, with delicious dishes and impeccable service. The entire restaurant team contributed to making every moment special. We can't wait to return for our next vacation to this corner of paradise!
Raffaele March 2025
travelled as family with young kids
Review from Google
+ Excellent family hotel. Well organized. Excellent food. A bit far from the slopes, but with an excellent Sky bus shuttle service. It needs staff for evening entertainment for children... since it's a family hotel... currently absent. It also lacks someone to organize trips or activities for non-skiers.
Bartosz March 2025
travelled as family with young kids
Review from Google
+ From the moment you walk in, you feel right at home! For children, it's a paradise, practically from the moment you step through the reception door. There are so many attractions for both children and adults that everyone will find something they enjoy. The rooms are of a good standard, even those that have not been renovated, spacious and comfortable. The beds have good mattresses, making for a wonderful rest. The food is of a very high standard – the cuisine makes up for any shortcomings! Close to Kronplatz and other resorts. I highly recommend it!
Matteo February 2025
travelled as family with young kids
Review from Google
+ We stayed at the Falkensteiner Lido for a week. What can I say, everything was perfect. In a week, we didn't have a single problem and never saw anything out of place. Truly, a level of professionalism unseen in other family hotels or other hotels. If you choose to stay at the hotel for the day, you'll never be bored; there are so many activities for adults and children. The Riscone ski lift to Kronplatz, the largest ski resort in Trentino-Alto Adige, is a 15-minute drive away, or there's a free shuttle that leaves from the hotel. Our child was thrilled every day and by the end of the evening, he was exhausted from all the activities. What can I say about the food? It really doesn't seem like hotel cuisine, but rather a proper restaurant, with show cooking and fantastic staff. A special thanks goes to the maître d', Giorgio, who is truly kind and professional. What can I say? We'll definitely be back next year. Congratulations to all the staff!!
Verena February 2025
travelled as family with young kids
Review from Google
+ A great family hotel that leaves nothing to be desired for both children and adults. We'd love to come back!
Anna February 2025
Review from Google
+ We stayed at the Family Resort Lido with our two children (3+7) for a week - by far the best holiday we have ever had. The hotel is an absolute paradise for the children, the children have countless attractions at their disposal, so that the days flew by for the children and they were just tired and happy in the evening. We couldn't believe how diverse the offer was for the children, but also for us adults. Thanks to the great child care, we parents were able to relax very well and thoroughly enjoy the wellness area for adults only. The hotel is generally very stylishly furnished, the rooms are clean and spacious and the staff is super friendly and always available and helpful, even with more demanding requests. The food is at the top level, the selection is great and we and the children really enjoyed it. An absolute heartfelt recommendation for all families, regardless of whether the children are very small or already in their teens!
Gabriele February 2025
travelled as family with young kids
Review from Google
+ We stayed at a special children's hotel for the first time, four adults and six children, for three days. It was a wonderful experience. The hotel is so cozy and modern, all the staff are exceptionally friendly and welcoming; you can tell they enjoy working at the Lido. The food is incredibly good, the ingredients are outstanding, and the service is excellent. There's so much to do, it never gets boring.
Stefan February 2025
Review from Google
+ Super service Great hotel very nice staff
Saud February 2025
travelled as family with young kids
Review from Google
+ Kids had a great time, food was amazing and the staff were awesome.
Zuzana February 2025
travelled as family with young kids
Review from Google
+ Amazing hotel for families with children ️
Silvia January 2025
Review from Google
+ If you want to live a fairy tale, this is the right place! As soon as we arrived, Nicolò welcomed us as if we were his family, and from that moment until the end of the holiday, every problem you have becomes his problem! He, along with his brother, never makes you feel alone, always on the ball and ready to encourage you! The waiters in the restaurant are patient, helpful, attentive and welcoming! The cleanliness of the structure is excellent and everything works perfectly! But up until now I have told you about a very small part of the fairy tale because as soon as you start exploring the hotel, you will discover, minute by minute, hour by hour and day by day, one of the many parts of this magical place! Swimming in the pool with the hotel lit up in front of me, I thought I was in one of those Christmas movies, the only thing missing was the background music! But then there really is everything: the stroller in the room, bibs 24/7, high chairs at the table for children, everything you can only dream of in life is here! I could write for hours, but it wouldn't be enough! For now, we say thank you. See you soon! Valente Tauro Giacovelli Families
Hubert January 2025
Review from Google
+ Beautiful and very good food
Alvise January 2025
travelled as family with young kids
Review from Google
+ Highly recommended for families. Children are the center of attention in everything, from the consistently top-notch restaurant to the numerous activities available at the hotel (including the excellent entertainment team). Unfortunately, due to freezing temperatures at night, we were unable to use the rooftop sledding/skiing slope. The pool area is very well-maintained and spacious, with a relaxation area well-spaced from the play area. Fun slides for all ages, pools with very warm water, an outside temperature of -5 degrees Celsius, and the water is always very hot throughout the outdoor pool. Highly recommended.
Daniela January 2025
Review from Google
+ Everything was top notch! I've never had such a welcoming, efficient, and beautiful experience in my life. Everything was 100% perfect. I highly recommend it! I'd love to try it again in the summer.
Andre January 2025
travelled as family with young kids
Review from Google
+ A great family hotel with everything your heart desires. Our boys loved the trampoline park and simply enjoyed the water. The social program offers something for everyone. We went water rafting and also went on a guided hike. The food was equally fantastic.
Yoan December 2024
travelled as family with young kids
Review from Google
+ It was so good!!! 10/10
yue December 2024
travelled as family with young kids
Review from Google
+ I’m a very picky mom and we tried a lot of family hotels around Europe, both in the alps and on the beach, this one has one of the best childcare team even compared to 5 star resort more expensive than this. The childcare team is very caring and they do a lot of activities, once per day they day they kids out for some and everyday is different, the people at the reception are all very nice and you see they are really trying hard to make you feel home. We had some little problems during our stay but the management team help us ease the situation. The food was simple but delicious, I think the show cooking buffet is so much better than a la Carte when you have small children donut can decide the timing of the meal. I would advice the team to leave some jar of baby food by the show cooking so it’s easier to prepare the baby food instead of have it locked and you have to ask the key to retrieve the food and have it prepared by the kitchen with fresh vegetables broth and pastina. All-In all we will go back because the child service was excellent and almost the whole team was great.
Sussu December 2024
Review from Google
+ Falkensteiner Family Resort Hotel Lido, where dreams come true! Dear team at the Falkensteiner Family Resort Hotel Lido, I would like to thank you from the bottom of my heart for our stay at your enchanting hotel. It was an incomparable experience that we won't soon forget. Upon entering the hotel, we received a warm welcome, comprehensive information about the various services, offers, and children's programs, and after our long car ride, we were invited to lunch in the restaurant. The entire staff, including management and the restaurant team, impressed us with their professionalism, friendliness, and warmth. The cleanliness and culinary delights were of the highest standard and left nothing to be desired. We also particularly enjoyed the wellness and spa area, which offers pure relaxation with its wonderful massages. The entire hotel staff was dedicated, helpful, and always had a smile on their faces, which made our entire stay special. A very special highlight was my daughter's birthday, which we celebrated during our stay. The kids' club staff were incredibly creative and prepared a wonderful surprise party. This loving gesture made our day truly special. A special thank you goes to ANDRÉ AND BARBARA (Babsi) for their tremendous effort and the excellent birthday organization. A huge thank you to the entire team! You are all true professionals, and we felt completely at home with you. We're already looking forward to our next visit️ Best regards, Family L :-)
Eva December 2024
travelled as family with young kids
Review from Google
+ We're just returning home from a wonderful week at the Lido and already miss it. We're making our next booking right away Simply a fantastic hotel with a wide range of activities for children. Our daughter (3) and our son (12 months) had a fantastic time at the Baby Club and Falkyland, and we would like to sincerely thank all the caring childminders who do far more than just a job and are there for the children with passion and empathy. The program was varied; we particularly liked that, despite the cold temperatures, there were also outdoor activities (forest, farm) with the children. In general, the entire staff, from check-in to arrival, was super friendly and helpful; we highly commend them for that! Unfortunately, that's not a given everywhere. You practice genuine hospitality, and you can feel it from the service staff to the cleaning staff!! Regarding the facilities: The room wasn't as big as in some other hotels, but it was clean, stylish, and modern, and well-equipped (cot, diaper changer, changing mat, etc.). Our daughter loved the loft bed in the Castle Room. The rooftop ski slope is perfect for first attempts at skiing. The swimming area is fantastic with its slides, and everything is nice and warm for the kids (both the pool and the air). While the children were well looked after, we were able to enjoy the beautiful wellness area. The infusions were phenomenal, especially with Robert. You're a one-of-a-kind and hard to beat in terms of warmth, commitment, and ingenuity! We are passionate sauna-goers and have rarely experienced such great infusions The only criticism: We think one guided infusion for adults per day is too little; it would be nice if something was offered here during the day as well. + A small plunge pool/jacuzzi outside would make the sauna area perfect! We also really liked the family sauna on the rooftop; very cool infusions (not too hot) that even our 3-year-old enjoyed. A huge compliment also to the girls at the spa; both the massage and the beauty treatments were top-notch, super dedicated, and of excellent quality! And finally: The food exceeded all expectations! We're not really fans of buffets, but since all the food is presented in a show-cooking style, there's no cafeteria feel. There was also little to no wait at the stations, even though the hotel was fully booked. The quality and taste were 5 stars, plus the selection was very varied and extensive. The ice cream van was the daily highlight for the kids. For us, the best meal so far at all the Falkensteiner hotels we've stayed at! We look forward to our next visit! The Glück family
Jenny December 2024
travelled as family with young kids
Review from Google
+ We stayed at this fabulous hotel with our children, ages 8 and 11. From our arrival until our checkout, we were pampered by all the staff: attentive, kind, and helpful. The hotel offers everything you could ask for on a holiday with children, from the mini club to the water park, soccer field, ice rink, and more. We also took advantage of the opportunity to ski directly on the premises with a truly excellent and friendly ski instructor. We will definitely be back.
Stefano December 2024
Review from Google
+ What can I say? It was my first time in Trentino, my first time at a Falksteiner. We couldn't have asked for anything better. I spent five magical days in an impeccable facility with excellent service. The waiters, chefs, and reception staff were all incredibly helpful and friendly. The rooms are equipped with everything you need. The food served at mealtimes was incredibly high quality and delicious. You feel truly pampered here. Thank you so much, but a special thank you to the girls at Baby Land who treated my daughter in particular, but also all the children, with such sweetness and professionalism. You can see that they put not only professionalism but also a lot of heart and love into what they do. A special thank you to Valeria at Baby Land on behalf of us, but especially on behalf of our little Ludovica. Just to be a little picky, the bottle-feeding area is a bit sparse, but at the restaurant they cook pasta for your little ones in 2 minutes.
daniela November 2024
travelled as group of friends
Review from Google
+ Top
Nicola November 2024
travelled as family with young kids
Review from Google
+ Suitable for families with children. An amusement park resort.
mia November 2024
travelled as family with young kids
Review from Google
+ A truly unique architectural work. At night, walking across the illuminated bridge under the starry sky makes you feel like you're in Miyazaki's enchanted city. Impeccable organization. Beautiful views. The sauna experience with music and essential oils was truly beautiful, not to mention the bread baked over the bonfires on the roof in the evening. Everyone, both adults and children, were thrilled.
Giova November 2024
Review from Google
+ I just had a fantastic stay at this hotel and want to thank all the staff for the wonderful experience. The food was delicious and well-prepared, and a special thanks goes to Giorgio, the concierge, who was always available and attentive. At the front desk, Nicolò was super welcoming and made our stay even more enjoyable, especially for the kids. Furthermore, the children's area was well-stocked and offered interesting programs almost every day, and our little ones had a blast! The lobby bar was also excellent, with special thanks to Simone for his attentiveness and the laughter he provided. The rooms were beautiful and clean, and the property is truly amazing. We will definitely be back.
Cornelia November 2024
travelled as family with young kids
Review from Google
+ Service and food were very good, and childcare was top-notch, as always at Falkensteiner (we were traveling with our sons, ages 8 and 7). Unfortunately, some drawbacks in the wellness area: no Jacuzzi available - in my opinion, a must at this price point! There could also be more infusions or treatments (peelings, etc.) throughout the day. Rooms are very clean, definitely too warm, but that's probably the case with all wellness hotels... All in all, a nice children's hotel with good service, very friendly, but we would have expected more for this price ‍️ It's a shame, we were very excited about this vacation here and had hoped for more overall.
Stefanie October 2024
travelled as family with young kids
Review from Google
+ We spent a few days at this hotel and really enjoyed it! We had the exclusive Grand Suite, which is extremely spacious! Bright, clean, modern, with two beautiful bathrooms and comfortable beds! By booking this room, we were given a table in the most beautiful part of the restaurant, which we thoroughly enjoyed. The service staff was very accommodating and friendly (everyone, from the friendly cleaning lady to the kitchen staff, as well as the sharp waiters and reception staff). We were traveling with two children, ages 8 and 10, and it was perfect for us, as the children were sometimes out on their own and were constantly being entertained, whether in Trampoline Land, the Teen Zone, or on the giant yellow slide! We spent our days very relaxed, mainly in the wellness area, and postponed the planned hikes until our next visit, as we actually felt too comfortable to leave the hotel voluntarily ;)
Tiev October 2024
travelled as family with young kids
Review from Google
+ We had a very nice stay and we will come again!
Luca October 2024
travelled as family with young kids
Review from Google
+ (Lots of) lights and (few) shadows! A 2024 ski holiday with the whole family, during Valentine's week. It was certainly a positive experience, but there are still areas for improvement to consider. Let's start with the positives. Large, modern family rooms, well-furnished (not the basic version, though) and equipped with bathrobes and slippers, which are always comfortable. Varied and plentiful cuisine, with a vast selection at all hours... breakfast, lunch, afternoon snack, dinner; plus, if you want an extra, you can ask for it on the spot and they'll make sure to accommodate you. Facilities for children: even though we didn't use the baby and kid's club service, there's plenty to do, especially the trampolines, the pulley on the roof, and the games room with the giant foosball table. Pools: The water park tube is fantastic. Staff: Everyone is extremely friendly, from the front desk to the restaurant, with a special mention for the Sardinian waiters (who work in the summer at the Falkensteiner in Capo Boi). Upon arrival, the whole family is offered a welcome drink, which you can also enjoy later (for example, we had an after-dinner amaro). Atmosphere: Modern mountain warmth, I can't find any other words. The use of wood and autumn-colored fabrics makes the atmosphere superb, especially in the lobby with its swing-like nests. There are, however, some negative aspects, and I mention them below in the hope that they will inspire us to work on improving this already excellent facility. Parking: practically non-existent! There are only several outdoor parking spaces, shared with the small Casteldarne station, but not exclusive to the hotel, and they are all uncovered. In winter, with the freezing temperatures at night, it's not ideal. Games room: just a ping pong table and two foosball tables, not the best. Entertainment: not many in a week, but above all, the noise emanating from the rooms above the reception is unacceptable. If you go skiing, you wake up early, and such noise is unthinkable. Ski service: it's undoubtedly convenient to have it in the hotel, but it's not suitable if the hotel isn't on the slopes. Even if the hotel has a deal for storing your skis directly at the top of Kronplatz, it's better to rent them there. At least you save yourself having to carry them down on the last day to return them. Child ski assistance: embarrassing. We were told that a school representative would take care of our children, accompanying them in the morning and bringing them back at the end of the course. Well, she was a vain and ethereal presence, as emotionally absorbing as a toaster. At this point, I decided to adapt to my daughters' schedules and take them up and down the mountain. By the way, on the train we met the girl in charge who didn't even consider why I was there every day, even though that was supposed to be her job. In short: I recommend this hotel for a ski vacation, but be aware of the points mentioned above. For rooms, always ask for ones not facing the reception line and on a high floor. And for your car, bring a window cover because it freezes at night.
Laura October 2024
Review from Google
+ It was a wonderful experience for the whole family.
Roberta October 2024
Review from Google
+ We stayed at the hotel for a week for a family getaway. The food was excellent, the amenities were efficient, and the bike and ski rental service was amazing. The staff was friendly, helpful, and courteous!
Mineo October 2024
Review from Google
+ Excellent
Reto October 2024
travelled as family with young kids
Review from Google
+ Very nice hotel suitable for families with children of all ages.
Doc October 2024
travelled as family with young kids
Review from Google
+ Overall everything was good and no complaints - but it's not a luxury resort.
Sonja October 2024
travelled as family with young kids
Review from Google
+ We stayed at this hotel for the second time during our fall break. It was another wonderful vacation, perfect all around. I would especially like to mention the excellent service in Filippo's restaurant. Nicolle, the receptionist, was also very nice and accommodating. In the childcare center, there weren't enough materials for some activities, and the craft ideas weren't well thought out (there weren't enough needles, and many children needed help). However, most of the staff were very nice.
Samuele October 2024
travelled as family with young kids
Review from Google
+ A beautiful resort suitable for families with small children... the food offered is good, although not very varied... the evening entertainment, however, is poor, in my case, as I have an 11-year-old child, no programs for this age... overall, a positive experience, I recommend it...
Simon September 2024
travelled as family with young kids
Review from Google
+ This family hotel is unique; we had an unforgettable holiday here with our daughter. She was fascinated by the superbly designed children's program from early morning until late at night. Barbara, Philipp, Anja, etc., are kind-hearted childminders; they certainly win over every child with their approach. Farm tours, quiz nights, creative work—the list is long, and you feel your child is in very good hands. Philipp also entertained us with his incredibly entertaining manner. You can feel the passion and commitment of the staff, which comes across as genuine. We experienced a special kind of friendliness here, from the reception to the service at the meal, which, by the way, is of the highest quality. The atmosphere is relaxed; there are select Sicilian lemonades and colas in attractive bottles, and thanks to the sophisticated dining concept, there is no crowding at the buffet, which consists of individual show cooking stations. Only dinner is served; we found this to be a very good layout. The waiters are very attentive; there are no piles of plates on the tables. The food portions are just right for lunch, too. For us adults, the sauna with the infusion masters Robert and Mirco was an unforgettable experience. So many fascinating conversations and sauna tips between infusions, so much human touch from the staff who come directly from the village. They really put a lot of effort into the infusion themes, the musical accompaniment, and the infusions themselves; there are also special infusions for adults and children. Robert, you are one of a kind; you just have to experience him at least once; we would love to come back. This hotel is tastefully and modernly furnished and, in my opinion, does so much right. The children can eat with the childcare staff in a special Falky restaurant, and the mascot Falky is every child's hero anyway. Keep up the good work! You really put in the effort for your guests and you gave us a fantastic stay. The childcare is truly deluxe, and the sauna master is the icing on the cake. Thank you for the friendly welcome with a welcome drink and for the four days you made unique for all of us, both adults and children. Highly recommended!
Walter September 2024
Review from Google
+ A beautiful, well-kept resort with flowers, plants, a lake, a restaurant, a heated indoor and outdoor pool with hydromassage, a children's pool, water slides and outdoor slides, various games in the upper section of the resort with toy cars, a basketball and soccer field, a ski slope, trampolines, an indoor sauna, a gym, numerous body and facial treatments, and more. There's a heated relaxation area with soft loungers and soft music. Lots of games and entertainment for toddlers and teenagers in the various rooms in the basement. A restaurant with open-air cooking and a buffet, offering a wide variety of dishes for all tastes and preferences. I was hoping for wild food, but nothing. There's plenty of space for aperitifs and lunches outdoors. Babysitting service, covered parking. Very nice, well-kept, clean, and spacious rooms with terraces. What can I say? Definitely recommended for relaxation, wellness, excursions, and more.
Laura September 2024
Review from Google
+ Perfect weekend. Always attentive staff, excellent food. There's no better place to go with kids. The only "flaw": customers who can't stand the idea of ​​going to the sauna naked...
AL September 2024
travelled as family with young kids
Review from Google
+ A good upscale hotel, but nothing we haven't experienced before. The price is a bit more expensive than many other children's hotels in the Alps, and we didn't see the added value. Overall, impressive architecture and, above all, great outdoor facilities. But it lacked the finishing touches in many areas. Our suite with a falcon nest was great, very high-quality. The restaurant is also very good, and the food selection is of high quality. But, especially for the children, the interior lacks a few other highlights, especially in the evening. We know numerous hotels here with great soft play areas, indoor playgrounds, etc., especially near the bar and therefore the parents. The beautiful JUMP area is nice, but one of the two multimedia systems was usually broken, and secondly, this area is located three floors above the hotel lobby and bar. It's actually an outdoor area, separated by a net. I can't imagine how cold it is here in winter and how you'd use the bouncy castle then. The evening entertainment was also nothing special, and on two evenings it was either canceled or something happened that wasn't on the schedule. What struck us personally (and some of the families we spoke to) as particularly negative was the behavior of the parents and children. The hotel can't be blamed for this, but I wanted to mention it. The Italian children in particular were often very naughty and behaved very disrespectfully towards other hotel guests. The worst part was that the parents simply didn't care, even when we confronted them about it. Overall, we were disappointed with the value for money. Unfortunately, we won't be coming back. The hotel of the same chain in Montafon is €200-300 cheaper per night, has 5 stars, and in our opinion, offers much better service, quality, etc.
valentina September 2024
travelled as family with young kids
Review from Google
+ Excellent family stay. A hotel designed with children in mind. The childcare was prompt and fun. The entertainers Ester and Valeria were excellent. The food at the restaurant was excellent. Nicolò at the reception was always available, as was Giorgio in the dining room.
Familie September 2024
travelled as family with young kids
Review from Google
+ At the end of July, we once again had a wonderful time at our favorite hotel. Starting with the fantastic reception team, who always answered all our questions and took care of our requests (birthday muffins). The nicely furnished, comfortable rooms with a beautiful view of the lake. The courteous and efficient service staff in the restaurant. The exceptionally delicious and high-quality food. The wonderfully warming sauna infusions. And the always fun and informative family outings with Veit. The entire fantastic team once again gave us a wonderful family break.
Raffaella September 2024
travelled as family with young kids
Review from Google
+ Beautiful experience, very convenient to get there by train, then what can I say, everything is fantastic, starting from the very welcoming staff always concerned about you, the entertainment for our little ones and above all endless games for adults and children, the rooms are very well kept and the structure is full of fun, the Spa is infinite, there is both for adults and children, in short, once you arrive you never want to go back home...
Doaa September 2024
Review from Google
+ Still can't understand how this is a 4 stars hotel! Everthing was exceptional! The pool, the lake, spacoius castle room, the very friendly staff and the food! Blowed our mind :) We planned on traveling around for our 2 days stay but ended up spending the whole 2 days at the hotel and we disn't get enough.
Giusi September 2024
travelled as family with young kids
Review from Google
+ Everything was beautiful, clean, and the food was good. Very friendly staff. Perfect for kids. Excellent guide, wonderful organized excursions. Very convenient on-site bike rental. The only downside is that the kids' club (0-3 years) is included in the (very high) price of the stay, due to the unwelcoming, cold babysitters. They seemed like they couldn't wait to leave, or at least get the kids out of the way. The kids didn't want to stay, even though they tried initially. Something happened, but they didn't feel afraid to say anything. Could it be the kids? Anyway, I spoke to another family staying at the hotel, and they reported the same negative experience. Other issues to consider: the indoor pool floor is slippery when wet and therefore dangerous. Note: Some rooms still don't have air conditioning (in a resort!!). Ask before booking to avoid being without air conditioning in the summer (they do provide a fan, however). Regarding meals, they sometimes don't know the ingredients in the dishes (especially the appetizers, which is bad for those with allergies) despite the staff's remarkable kindness.
Macarena August 2024
Review from Google
+ We just spent four nights at this hotel. The facilities are perfect for traveling with children; they're guaranteed to have fun. The pool area could be improved by providing direct access from the outdoor pool to the indoor pool, where the children are playing on the slide. The food is good, although we would have liked more fruit at breakfast and a bit more variety at dinner. What was disappointing was our arrival at the hotel; it certainly wasn't the most appropriate. Having booked a suite with a balcony, we were put on the ground floor, with no view whatsoever and plants that completely blocked the view of the complex, and with a television located in an unusable area. We went to speak with the staff to find a solution, but the response was that "the hotel was full and they couldn't do anything for us." After a while, they came to the room and offered us a room with a balcony on the third floor. Interestingly, we noticed that there were many rooms available that could have been offered to us, and they could have saved us the trouble. We accepted the change and were met with a room where the bathroom had a terribly unpleasant smell coming from the pipes. The hotel's response was, "I am so sorry for that." It's a shame, because the hotel itself is wonderful; this is the second time we've chosen this hotel chain for our vacation, but we won't be returning because of this experience.
Beverly August 2024
travelled as family with young kids
Review from Google
+ During our recent stay at Falkensteiner, we had the pleasure of receiving an exceptional welcome thanks to the great Niccolò. From the moment we arrived, Niccolò made us feel at home with his kindness and helpfulness. Every request we had was met with professionalism and a sincere smile. But what truly touched our hearts was the incredibly thoughtful gesture he showed for my son. He decided to give me a wonderful gift by doing me a favor that allowed me to give my son a special gift, demonstrating a rare level of care and sensitivity. This gesture not only brightened my son's day, but also made our stay even more memorable. We want to express our deepest gratitude to Niccolò and the entire hotel staff, who were all wonderful in their generosity and commitment to making our holiday special. Thank you so much, guys, for creating a memory that will stay with us forever. We hope to return soon and see you again!
Stefano August 2024
travelled as family with young kids
Review from Google
+ We stayed at the Falkensteiner in August 2024 and had a truly wonderful time. It's an excellent family hotel with well-maintained spaces and a splendid pool. Children are guaranteed fun thanks to the beautiful yellow slide and well-equipped play area. Breakfast was excellent, with a wide selection, while the dinner buffet, while good, could offer a little more quality and variety. We stayed in a Castle Room, which was nice and comfortable, but had a few small flaws. Unfortunately, the bathroom had a problem with the shower, causing flooding all the way to the door; I would recommend improving the shower stall or installing a larger glass window. Additionally, the bathroom overall seemed a bit dated. The hotel is perfect for families with children aged 4 and up, thanks to the services and spaces designed for them. Special thanks go to Nicolò, always available and friendly, who made our stay even more enjoyable. Filippo and Maria, the staff in the dining room, were also very kind and helpful, as was the chef at the main course buffet, who was always ready to pamper us with delicious second courses. Our little girl had a blast, and we'll definitely be back. The outdoor terrace is also a plus, where you can eat and enjoy delicious aperitifs in a relaxing atmosphere, perfect for enjoying your vacation.
Emanuela August 2024
travelled as family with young kids
+ Tutto, il cibo, le escursioni, il centro benessere
Till August 2024
travelled as family with young kids
Review from Google
+ As experienced guests of children's hotels, the Falkensteiner is currently our number one choice. Fantastic childcare (dear Evi, Pia sends her warmest greetings!), excellent cuisine, and a great program for older children (sumo, poker night). The surrounding area is also absolutely beautiful. We will definitely be back!
Claudia August 2024
Review from Google
+ A wonderful hotel with excellent and plentiful food. Besides the beautiful pool area, we especially enjoyed the slides! There's something for everyone, and the rooftop play area and trampolines are a real highlight!
Amelia August 2024
travelled as family with young kids
Review from Google
+ Super-organized family hotel for activities and the needs of children from 6 months to teens! The outdoor pool and surrounding views are beautiful. Lots of sports activities and attractions nearby! We're very happy with the choice for us parents and our 3-year-old, who is having a great time! Good quality restaurant.
V. August 2024
travelled as family with young kids
Review from Google
+ Amazing hotel. A dream for families and children. We've stayed in quite a few family hotels in South Tyrol over the years, but this is definitely one of the best!
D August 2024
Review from Google
+ Fun for the kids. Excellent restaurant. Good treatments. Front desk staff begging for tip, is not a very nice detail. Gym is a bit too small.
Alessia August 2024
Review from Google
+ We just returned from our third stay at the Falkensteiner Family Resort Lido. The hotel is beautiful, meticulously designed, and offers a wealth of entertainment for adults and children: pools with slides, a lakeside beach, indoor and outdoor playgrounds, a go-kart and toy car track, rooftop skiing, a trampoline room, and a spa offering family and children's treatments... but the main reason we keep coming back is the staff. We couldn't start with the reception staff, always smiling and going out of their way to satisfy every wish. Nicoló stands out for his professionalism, helpfulness, and friendliness, and for the affection with which he welcomes us every year and follows our children's growth. The dining room and kitchen staff remember our preferences and, despite the hotel being busy, always have time for a chat and a smile. Vincenzo, Giorgio, Filippo, Micaela, Aurora, Orlando, and the entire team: thank you, you're special! The selection of ingredients is meticulous, with a strong focus on locally sourced produce. The wide and varied cuisine is truly excellent. One of the resort's highlights is the kids' club. It offers a wide range of activities for different age groups, and the indoor play area is amazing, with carefully selected, mostly wooden toys. Outings and excursions are offered daily. Barbara, you are special and have earned the love and trust of our children. We hold you in our hearts! A special mention goes to Faith, the guide who oversees all the excursions offered by the hotel, as well as bike rentals and the management of the rooftop sports facilities, including a year-round ski slope where my son took his first lessons. Faith is extremely helpful and knowledgeable, knows the mountains and their secrets, and is very attentive to the children, knowing how to captivate and entertain them. The excursions were a mix of fun, technical expertise, and fun, truly unmissable for both adults and children! We've ridden the mountain bikes several times on the bike paths that start directly from the hotel, and we can't wait to take part in the ski school this winter! Thank you for once again giving us such special memories!
Stephan August 2024
Review from Google
+ Stay 9 days (Falky Room, 375) + The team is fantastic, friendly, and highly trained + The facility offers a wide range of activities (trampoline hall, soccer, water world, Falky Club, tire slope and ski runs, etc.) + Childcare is exceptionally good, with loving care for the kids, and they put a lot of effort into a great program (visit to the fire department, hiking, creative games). Everything else is a matter of personal preference. Room sizes are a bit too small for me, and some rooms lack natural light. Live cooking is, of course, sustainable, but sometimes it leads to traffic jams at the stations. You should also be mobile to explore the surrounding areas. Anyway, a wonderful and well-run hotel!
Anonymous July 2024
travelled as family with older children
+ Die Lage ist super . Und das Hotel hat uns auch super gefallen.
Noura July 2024
travelled as family with young kids
Review from Google
+ Rooms are clean and pleasing, the place is incredible and full of activities, the staff are friendly, kind, helpful, and most importantly full of joy. The energy here is fantastic. In addition, the food was delicious and we had a variety of options. The coffee was made with love. Had the best experience here. Thank you!
Michael July 2024
Review from Google
+ We had a wonderful 2.5 weeks at the Falkensteiner Lido! The food was excellent (the kitchen was very flexible in accommodating our dietary needs), the room was lovely, the kids were well entertained, and the customer service was sensational: many thanks again to Nicola, Kevin, Giorgio, Andre (also for organizing the sheep's milk ;-)), Micaela, and Nico! And of course, warm greetings to Falky from our two children :-)
Newbridge July 2024
travelled as family with young kids
Review from Google
+ Enchanting place, 5 star services, super excursions with Veit and the icing on the cake, the cooking with Vincenzo, Giampiero and the whole brigade, made our stay magical. Thanks
Denis July 2024
travelled as family with older children
+ Curato in ogni dettaglio.
Rene July 2024
travelled as family with young kids
Review from Google
+ We spent our 10-day summer vacation this year and were beyond thrilled. The food and service were perfect. The staff were very friendly and accommodating every day. The room was large enough (we had a family room). Although we didn't take advantage of the childcare offered, the facilities for children were perfect. The hotel isn't cheap, but it's worth every penny. We will definitely be back. Thank you for these wonderful days.
Roberta July 2024
travelled as family with young kids
Review from Google
+ Superb experience!! Fantastic facility for families, excellent and beautifully presented food, lots of activities for all ages, impeccable cleanliness, very friendly and helpful staff!!! We'll definitely be back!
Markus July 2024
travelled as family with young kids
Review from Google
+ Extremely unusual hotel! ...in a positive sense. Every wish is anticipated. Whether it's Claudia at the reception, the super-nimble waiter Filippo, or Paolo... But that should in no way diminish the performance of the others. The staff is friendliness and reliability. A hotel second to none. 7 unforgettable days. Thanks to the entire Lido team, all we can say is, "W E L C O M E H O M E."
Claudia July 2024
travelled as family with young kids
Review from Google
+ I already loved the Falkensteiner Lido from the moment I walked in and saw the swinging chairs and creative merry go round chairs in the lobby!! The staff werent only friendly but enthusiastic which just added to the mood and they did their best at making our daughters birthday so special. Our room was perfect, niches and spaces throughout to put away all our luggage, two shoe racks at the entrance and hooks and pegs galore to hang wet bathing suits and the fluffy robes they provide. I loved the details of the room... The architecture is beautiful and from the many family attractions the hotel offers, our very favourites were the Valo Jump where not only the kids had a great time but sparked in me and my husband the competitive spirit turned battle and the pool and waterslides where every day we spent 4 hours non stop, up and down...wiped at the end of the day:) Having the water be heated in both pools, bliss as this allowed us to spend so much time in the water with our 4 and 10 year old! Had the best few days!!!
Luigi June 2024
travelled as family with young kids
+ Hotel ideato privilegiando i bambini ma non dimenticando gli adulti
Daniela June 2024
Review from Google
+ A fairytale place! We stayed in the facility for 10 days with three children of different ages: 8, 4, and 1. We were impressed by the organization, kindness, and hospitality of the staff (especially Giorgio and Paolo). The children were enthusiastic about the activities done with the nannies and the many areas that the facility offers for them!! An amusement park! All surrounded by splendid greenery. We will definitely return for a next vacation!
T. June 2024
Review from Google
+ Great with kids.
Jessikap. June 2024
travelled as family with young kids
Review from Google
+ A truly fantastic family hotel/resort where both young and old will have a wonderful holiday. A variety of indoor and outdoor activities for children. Stylish spa and water park facilities for relaxing or fun-filled moments. High-quality food and drinks served sustainably and with minimal waste. Relaxed atmosphere in lovely dining areas. Hotel facilities tailored to children's needs. Numerous outdoor activities available. In short: HIGHLY RECOMMENDED!! :)
M May 2024
Review from Google
+ We had a fantastic time here at the Falkensteiner Family Resort Lido. The service is very prompt and always friendly. The location is high-quality and well-equipped! The food, including live cooking, is very varied and of the highest quality. A separate pasta station makes not only the children's hearts beat faster There's also a lot on offer for children, and the kids loved it. The spa/swimming area with two slides, an indoor and outdoor pool, and plenty of space for everyone to relax rounded off the overall impression very positively! A small suggestion for improvement: The play equipment (table tennis paddles, soccer nets, etc.) could be checked more regularly for functionality and replacement as needed. We were very happy to have stayed at the Falkensteiner and are already planning to vacation here again.
Sascha May 2024
Review from Google
+ Beautiful, quiet hotel (despite the train station and commercial area nearby). Great outdoor area with a lake, a lovely lakeside terrace (you can sit outside for lunch, Cake & Bake, and from the bar). Lots of activities for kids, a fantastic, huge outdoor pool that's wonderfully warm (around 33.5 degrees Celsius) and where you can spend hours. Nice loungers (more like large couches) in the pool area. Great slides. Very good food, not a huge selection but always great quality. What annoyed us a bit: there were almost never spoons at the table. Sometimes there were two (instead of four), sometimes none at all. If you had cereal from the buffet, for example, and the waiter wasn't in the room for several minutes, you couldn't eat. In 6 days, there wasn't a single day when (sufficient) spoons were actually set. ;-) Generally speaking: If you want to get another salad, etc., at dinner, and the cutlery has been cleared away, you have to "order" more from the waiter – since no cutlery is available during the show cooking. A basic set of cutlery should always be available at the buffet – hotels that offer traditionally served menus in the evening, such as the Andreus or Sonnen Resort, etc., also do this. I find that a bit inappropriate for a 4*S hotel. The service was exceptionally friendly and helpful. Truly a first-class hotel!
Leo May 2024
Review from Google
+ Strategically located in a small village. Top-notch service. Above-average cuisine. Spacious rooms. Many amenities and play activities on site. Improve entertainment and children's involvement, even in the low season.
Laura May 2024
Review from Google
+ We had a fantastic five-day vacation. The quiet location and excellent service rounded everything off. The staff are very child-friendly, and you feel incredibly welcome there. Unfortunately, the room only had a bathtub, and the children's room, with a bunk bed, faced the hallway without a window. The spa area impressed us. Great ambiance and super warm water – suitable even for the little ones. We'd love to come back!
Francesca April 2024
travelled as family with young kids
Review from Google
+ We stayed at this hotel with our one-year-old daughter for 4 nights from April 23rd to 27th. Highly recommended. The hotel is beautiful and meticulously maintained. All the staff are helpful, friendly, and knowledgeable. The amenities are fantastic and perfectly suited to the needs of a family with children. They provided bathrobes and slippers for our daughter, and the room had a crib (not a travel cot), a changing table, and an English stroller for our use. I also had a massage at the spa, which was phenomenal. The kids' club is a godsend; the teachers are fantastic (Sofia in particular), and they always allowed us to enjoy our dinners in complete relaxation. Our daughter was so happy she never wanted to stay in the room. BEAUTIFUL!
Elisa April 2024
travelled as family with young kids
Review from Google
+ In early February, I booked a four-day vacation with my family for my husband's birthday. The hotel was majestic and offered a wide range of amenities. Nicolò greeted us at reception, his kindness, friendliness, and empathy definitely adding to the hotel's appeal. The room wasn't huge for five people, but it was well-maintained, organized, and clean. The dining room was very large, but the positive aspect was that the tables were well-spaced and everything was well-organized. The show cooking was excellent; we found the menus varied and the food good. The pool area isn't huge, and it gets uncomfortable when the hotel is full. The highlight for children (and adults!) is the indoor water slide... spectacular!! The sauna area and relaxation area were large and clean, an absolutely relaxing atmosphere. The kids' club was nice; the area for the little ones wasn't huge, but we didn't make much use of it. The nannies, however, were kind and helpful. I suggested that the front desk provide a few more accessories for younger children in the rooms (a playpen, baby toiletries, wipes, etc.). Being a family hotel, a little extra attention is certainly appreciated! The ski slope on the hotel's roof is beautiful; you can rent equipment on the ground floor, as well as skates for the ice rink. You never get bored, even with the interactive trampolines and basketball/soccer court. A pleasant holiday, an experience worth repeating and highly recommended.
Barbara April 2024
travelled as family with young kids
Review from Google
+ The holiday in Ehrenburg was simply wonderful. We came as a large family with lots of children and were truly pampered from head to toe. We stayed in the new family nests, overlooking the lake. The children were absolutely thrilled with the water worlds; I lost count of how many times they slid down the two slides. The relaxation room is also very large, so there was room for all of us. We also tried out all the additional services: trampoline hall, soccer field, outdoor playground, etc. It was truly top-notch! The food was also perfect. Thanks to the whole team! We're already looking forward to our next holiday at the Lido! Thanks for the wonderful time!
Anna April 2024
travelled as family with young kids
Review from Google
+ This was our third time enjoying a wonderful stay at the Falkensteiner Lido, and as always, our expectations were exceeded! From the warm welcome to the affectionate farewell, we felt right at home. The spacious and comfortable rooms offered plenty of space for our family and were always spotlessly clean. The Falky Nest is always a real highlight for the children. The leisure activities on offer are vast: whether it's the large pool area, the sports hall, or the trampoline hall – we never got bored. We can also only praise the food. There's guaranteed to be something for everyone, and we especially loved the regional ingredients. A big thank you also to all the friendly staff at the Lido. Thank you for the unforgettable moments and the warm hospitality! We are already looking forward to our next visit to the Falkensteiner Family Lido.
giogio April 2024
Review from Google
+ SIMPLY A DREAM! The rooms are superb and very clean. We stayed at the hotel for 3 nights, 4 days with our 3 children, and we felt very comfortable. It starts right at reception where we received a very warm welcome. The pool area is fantastic for both adults and children. The grounds are also beautifully designed. In the restaurant, the restaurant manager greeted us and made us feel very welcome. He and his team are simply outstanding; every server is very professional, and you can see that they do their work with heart, just like our head waiter who served us professionally and superbly for 3 days. The chefs at the serving counters are professional, polite, and warm... simply wow. The food is amazing, from the appetizers to the fish and meat dishes—simply authentic. Thank you for everything, keep up the great work, and we'll definitely be back soon.
Magdalena April 2024
travelled as family with young kids
Review from Google
+ Unfortunately, I will not join the enthusiasts of this hotel. I spent more than a week in it with three young children so I will write from the perspective of a mom. A huge disappointment - the lack of a playroom in the hotel, where a parent can spend time with the child. The facility has a mini kindergarten, where you can leave your child in care, but the parent is asked to leave the room. It's easy to guess how this ends - no adaptation period, no opportunity to communicate (my children do not speak yet, and even if they do they do not speak English). After leaving the toddlers in the club after 10 minutes I got a call that I should come and pick them up because they were crying a lot. Surprising? A hotel advertising itself as a spot for children - in the restaurant there is no children's cutlery, drinks in glass bottles, no paper cups even - only glasses. Again, with three toddlers, it's not hard to guess how it ends. Buffets at adult eye level - a smaller child is unable to take anything on his own. Playground on the roof of the hotel - prepared with larger children in mind, steep ladders from which a toddler immediately falls off. Broken cars (broken wheels) on the car track. Service: the nicest in the restaurants - smiling and friendly. Cleaners pointed out to my children several times that they were playing with the curtain - they didn't destroy anything, just hid behind it, because they had nothing else to play with in the hotel. The lack of shutlle bus definitely for families with children makes it difficult to get to the slopes. Gathering with small children, ski equipment by train is a tiring task, even if the train is quite close. Food tasty, although quite monotonous. Nice small pool for kids, although quite small for the size of the hotel and numbers of guests. The biggest plus was the beautiful suite, where unfortunately we were stuck for a week due to the lack of activities for toddlers. Definitely someone should rethink the hotel concept and improve the facilities for kids and families.
Peter March 2024
travelled as young couple
Review from Google
+ An outstanding family hotel. Everything just fits here! A paradise for children. Whether babies, teenagers, or parents, everyone will find something to their liking here. The hotel's focus and layout, along with its great ideas for entertaining children of all ages, demonstrate that this wasn't just a hotel. Children, parents, and the hoteliers worked together to create this paradise. Since you hardly ever have to leave the hotel during your stay, the location is negligible. The train, which stops in front of the hotel every 30 minutes, provides easy access to Bruneck and from there, to Plan de Corones.
MARIOS March 2024
travelled as family with young kids
Review from Google
+ Really good choice for families and relaxation! excellent staff! nicko was great and super friendly.
Enza March 2024
travelled as family with young kids
Review from Google
+ We're back home...our first experience in Trentino, but above all, our first experience on the snow. We're from Sicily. What can I say? The Falkensteiner Family Resort Lido was a guarantee. In the ski area, we met Veit and "Minni," who professionally ensured we set off with everything we needed. Thanks to their valuable advice, we were able to overcome our uncertainties. THANK YOU Vincenzo and the entire staff were superb; the quality and variety of the food gave us the opportunity to experience excellent food, from breakfast to lunch, snacks, and especially dinner. Giorgio and the entire restaurant staff were impeccable, kind, and very efficient. What can I say about the relaxation area (adult-only sauna)? It was family-friendly, clean, and efficient. A great treat after a day in the mountains. My children, ages 8 and 12, had a wonderful time in the pool area. The facility is conveniently located near the train station, just outside the reception area. In 20 minutes and 4 stops, you reach the Perca station, which also has a cable car stop, which took us to the top. What can I say? We were sad to leave the facility, with the promise of returning in the summer and trying the various experiences Veit has already mentioned. Thank you for these magical moments spent together. Enza, Carlo, Simone, and Marta
A. March 2024
travelled as family with young kids
Review from Google
+ A wonderful family & child friendly hotel with super kind staff. Will come back. Thanks to all staff at the reception, bar and restaurant for the superb service.
Kathleen February 2024
travelled as family with young kids
Review from Google
+ This is an amazing hotel experience that is very unique as far as I’m concerned. The food, albeit it is full board, is on another level in terms of the experience of eating in a full board hotel. There is no “buffet” in the traditional sense which leads to more satisfaction, less waste, better quality, and overall a wonderful experience. On top of that, you have the same table during your stay, which means you don’t feel rushed, you get to know the staff and they you. It is very personalized. They ask about your allergies and they come and tell you what foods of the available open concept kitchen options have allergens that are harmful for you in them… every meal! They have wonderful soaps, pleasant staff that speak 3 languages at least and skiing (with their own rental ) AND all of their amenities which I haven’t even mentioned. If you had kids and want a wonderful experience one here (especially for kids < 12)
Brigitte February 2024
travelled as family with young kids
Review from Google
+ The hotel is truly excellent; we had absolutely nothing to criticize. The staff were incredibly friendly and chatty, the cleanliness was perfect, the location isn't the best, but since it's the original Falkensteiner hotel, they can't exactly relocate it. Oh, and the food was perfect... the chefs can stay! All in all, very good... we'll be back!
Wa February 2024
Review from Google
+ We spent five days at the Falkensteiner Hotel for the first time as a family of four (children aged two and five), and we were absolutely thrilled. We will definitely be back. The staff was fantastic, always cheerful, ready to help with any request, and always up for a laugh. We were truly impressed by your friendliness and the outstanding service you provide every day to ensure we had a wonderful experience. We are very grateful to you all and felt incredibly well cared for. Best regards, The Pereira Family
Andrea February 2024
travelled as family with young kids
Review from Google
+ We were pampered and served with care and attention, in a true paradise for adults and children alike. My son, when we left, burst into tears because he didn't want to leave. Since there's no two without three... I think we'll be back next year!
Kali February 2024
Review from Google
+ The nicest and friendliest family hotel I know, just to feel good ️top
T January 2024
travelled as family with young kids
Review from Google
+ Wonderful stay and genuine warmth! I would come back anytime.
Kety January 2024
travelled as family with young kids
Review from Google
+ An ultra-luxury resort, perfect for children due to the variety of entertainment and organized programs, but also for families. A variety of spa services, relaxation areas with various programs available at all hours... Truly top-quality food and service...all the staff were kind, polite, and helpful. Comfortable and clean rooms. We'll be back, a great find!
Lapo January 2024
travelled as family with young kids
Review from Google
+ Ideal for families for the activities offered and the attractions on site. But there's also a lovely spa for parents. High-end prices, but a truly wonderful place.
Alex January 2024
travelled as group of friends
Review from Google
+ Well done to the restaurant chef and the maître d'! We had a fantastic stay, the kids are so happy! Thank you!
Maria January 2024
travelled as young couple
Review from Google
+ The facility is suitable for families with children and adults alike... the courtesy and helpfulness of everyone... the sauna, Turkish bath, and heated pool are truly fantastic... highly recommended!
alessandra January 2024
travelled as family with young kids
Review from Google
+ Beautiful, child-friendly hotel that I recommend for a family stay.
Gabriele January 2024
Review from Google
+ We had a really good time, the staff was exceptional, and it was the perfect place to spend time with the family and recharge.
Bobo January 2024
travelled as family with young kids
Review from Google
+ A 5-star vacation! We just returned from a weekend with my family at the Falkensteiner Lido and we already miss it. We spent 3 truly incredible days, enjoying slides, trampolines, pools, and tons of games. The kids had a blast, and my wife and I also managed to relax in the fantastic saunas. The breakfast was amazing. Highly recommended.
Carlo January 2024
Review from Google
+ A perfect hotel for family holidays
Edoardo January 2024
travelled as family with young kids
Review from Google
+ Fantastic location 5-star family resort Perfect for children of any age, from babies to teenagers The people who work there are all excellent and make you feel at ease Always available for any need There's nothing 5-star about it The spa, the pools, the entertainment, the facilities for all kids and adults. Everything is breathtaking Last but not least, the food is excellent
Michael January 2024
travelled as family with young kids
Review from Google
+ Really great hotel, highly recommended ️
Manuu January 2024
travelled as family with young kids
Review from Google
+ Great hotel, we booked the Family Castle Room and our daughter was overjoyed in her own little castle and felt like a princess ️
Matt December 2023
travelled as family with young kids
Review from Google
+ Update: After a year living in Germany and staying in 5 different kinderhotels, this one is very good and is 2nd out of 5 of the kinderhotels we stayed at. There is so much to do on property. The highlight of my time was Lorenzo who spent 1-on-1 time with my son on the ski slope and did a phenomenal job. The food is outstanding, too. Kids club: Three seperate areas (creche, minis, and pre/teens). Overall, the most immersive kids program. Unique aspect of this hotel was the field trips for the kids. None of the other 4 hotels (3 other chains) have that amenity. The massive kid city is something to see. Creche requires notice the day before. No cost for any of the clubs. Room: The smallest rooms of the 5 that we stayed at. But, it was very nice and updated. Food: Probably the best buffet. The have kids club lunch and dinners (not all kinderhotels do). Drinks: Very good, but not as available as other kinderhotels Spa: Sauna rooms and steam room, all very big. The treatments across all kinderhotels were pretty much the same. Nothing amazing, but still nice to have. Special Amenities: Rooftop ski roof with artificial skiing turf and a magic carpet and indoor trampolines (about 6 and really fun games). Playgrounds: Multiple outside (I.e., no softplay) Pool: Big main pool (indoor/outdoor) with multiple bubble stations. Two water slides that end in a splash area for kids. Kids' water area is not fully separated from main pool area. Location: Next to a train station, but otherwise not much in walking distance. Rooms all have great view looking onto a mountain scene. Parking: I wouldn't want to see the parking situation when the hotel was full.
Roberta December 2023
travelled as family with young kids
Review from Google
+ It was a truly wonderful discovery last year, and in fact we returned this year. Well, what can I say... a magical, fantastic place. The kindness and friendliness are top notch. The local food from the 12 farms is always excellent. The rooms are spotless and the pools aren't too crowded. We'll definitely go next year... in fact, I can't wait.
Marta December 2023
Review from Google
+ I've chosen not to post many photos for fear of not being able to fully convey the beauty of this place. I often travel alone. I've stayed in hundreds of hotels, but this time, man, I have to say...so much stuff!!!! I arrived by car, and seeing such an imposing, beautiful, sinuous structure, dark wood in color...it made me feel like I was standing in front of a marvelous Noah's Ark! It's so wonderfully large and imposing that even the outside leaves you speechless. Crossing the entrance door, you enter the lobby: spacious and child-friendly, with swings and seesaws hanging from the ceiling, armchairs that transform into carousels, and a small table with colorful, soft chairs and stools. To the right is a comfortable living room with tables and armchairs where you can relax while browsing one of the books in the small library or watching the children play with the wooden toys suitable for their early years. From the lobby, you can see a small lake behind which lies the outdoor pool and a very long covered slide that ends in the basement of the building. The hotel's rooftop features various attractions for children: a small ski slope, a toy car track, a turret, a pipeline, and trampolines. In the basement, an entire city dedicated to a thousand and one activities for children of all ages! An earthly paradise of workshops and entertainment rooms. A truly enchanting place! For adults, there's a super relaxing spa area: Turkish bath, Finnish sauna, bio sauna, loungers, and relaxation areas with soft cushions. Indoor and outdoor heated pools with hydromassage, indoor children's pools, a small slide for toddlers, and a large covered slide for adults, children, and parents. Trust me, soaking in the warm water while the temperature outside is near freezing is priceless! Spacious and beautiful rooms! The restaurant is top-notch! Very good food, always varied, and impeccable service! This property was a pleasant surprise, definitely a well-deserved reward at least once a year! A paradise for families with children up to 15 years old! Great for couples on a romantic getaway or just to treat yourself to a weekend of well-deserved relaxation, pampered by all these comforts. Truly the most beautiful family-friendly property I've ever seen. Congratulations to whoever designed it and built it! Truly wonderful!
Antonio November 2023
travelled as group of friends
Review from Google
+ A magical place, for adults and children
Frederik November 2023
Review from Google
+ First time at Falkensteiner – we'll be back! The food and the friendliness of ALL the staff are particularly noteworthy!
Fizio October 2023
travelled as family with young kids
Review from Google
+ Not much to say, just try it and believe it! Excellent facility, delicious food, courteous and always smiling staff! Everything is top notch!
andrés October 2023
travelled as family with young kids
Review from Google
+ Outstanding place, good SPA, fine food, staff very kind, smiling and ready to help also for special issues. I can recommend.
Ermanno October 2023
travelled as family with older children
+ il personale
Cristina October 2023
travelled as family with young kids
Review from Google
+ For the price, there's a lot missing. I expect more from a 4-star hotel. The hotel's services and staff are good. The restaurant is disappointing.
Katharina October 2023
travelled as family with young kids
Review from Google
+ We spent 6 nights as a family of 4 at this fantastic hotel. Our children, ages 6 and 11, had everything they could wish for, and there was plenty to do for us parents as well. The wellness area and the pool complex with two slides are the best we've ever experienced in a family hotel. The rooms are clean, the service is excellent, and the food leaves nothing to be desired for both adults and children. We are thrilled and will be back!
U October 2023
Review from Google
+ A truly beautiful hotel with fantastic architecture! We were completely satisfied. The staff was very friendly and attentive. The food was delicious.
Flavio September 2023
Review from Google
+ Perfect place for families... unique atmosphere and attention to detail for the little ones... shame about the food... in a hotel like this you can't serve pre-cooked pasta!
Carolin September 2023
Review from Google
+ Great family hotel. The food is sensational, especially the selection and quality. The wellness and pool area is top-notch. The water is pleasantly warm. Plenty of activities for children, especially a huge trampoline hall.
Anonymous September 2023
travelled as elderly couple
+ Praticamente tutto. L'accoglienza ottima, la camera perfetta, l'esterno molto bello, così pure la piscina e idromassaggio. La spiaggia privata è ben attrezzata con lettini e ombrellone ben distanziati uno dall'altro. La SPA è fantastica, personale molto professionale, mi sono trovata benissimo. Al buffet per la colazione e la cena non mancava nulla, c'era di tutto e di più. Riassumendo posso dire che sono state poche giornate in completo relax, ed è quello che volevo. Grazie per tutto. Alla prossima
Moira September 2023
Review from Google
+ Our first time in the mountains in the summer, we chose this hotel!! Fantastic! We ate very well! The location is top right in front of the station, allowing us to get around as we wanted. I hope to return soon!
Antonio August 2023
travelled as family with young kids
Review from Google
+ Nothing to complain about. The only thing that was great was the bathroom split into two, with the toilet on one side and the rest on the other. But there's no bidet. Excellent cleanliness, exceptional restaurant organization, and a unique playground.
Andrea August 2023
travelled as family with young kids
Review from Google
+ The perfect hotel for families, with clean, well-appointed rooms that are never overcrowded. The breakfast, lunch, and dinner are top-notch, and the after-party entertainment is ideal for both adults and children. FalkyLand offers many activities for children, including archery, gemstone collecting, and cooking sausages around the campfire. Wi-Fi is available on all floors and works flawlessly. We'll definitely be back; we've never felt so comfortable in a hotel!
Flip August 2023
travelled as family with young kids
Review from Google
+ A truly fantastic family hotel! The property is simply beautiful and well-maintained, an ideal place for a family vacation. The staff is incredibly friendly and helpful, and they genuinely adore children. Our kids absolutely loved the numerous activities, from the Trampoline Hall with Valo Jump, summer ski slope, football and basketball court, Bobby Car track, playground, and even a kids’ disco - the options seemed endless! We even went to visit the local firefighter station :-) We were particularly impressed with the family-friendly water world, featuring two water slides, a children’s pool, and a kids’ SPA program. The family sauna was also a real highlight. The gastronomic variety delighted us - the food was excellent and diverse, catering to every taste. A special thanks to the competent and dedicated childcare team, who took such loving care of our little ones. They truly ensured our children had a fantastic time. We wholeheartedly recommend the Falkensteiner Family Hotel Lido and are already looking forward to our next visit! Many thanks for this unforgettable experience!
Sara August 2023
travelled as family with young kids
Review from Google
+ A fabulous hotel. Excellent in every way. In a week, I never found a single flaw, and I'm very picky. Lots of activities for adults and children: heated pools with slides, you can ski even in the summer, 3 playgrounds, soccer and basketball courts, childcare, state-of-the-art trampolines. Exceptional cleanliness everywhere and always, both in the rooms and in the common areas. Wonderful and knowledgeable staff. The best? THE CUISINE, it deserves at least 1 Michelin star. Everything is delicious, carefully prepared, and carefully plated. Today they even offered sushi for lunch. For the kids, the pasta is always al dente and made to order, with 4-5 sauce variations, and free juices and soft drinks are always available. And if you want something on the side, they'll make it in 10 minutes. In 11 years of staying at 4-star hotels and above, I've never found such a complete and wonderful hotel. I recommend everyone stay at least 3 days. A truly unique experience.
Nadia July 2023
travelled as family with young kids
Review from Google
+ Very nice hotel! Children always feel very comfortable! Excellent childcare! The food is very good and varied. The service is very friendly and accommodating! We will definitely be back!
Christian July 2023
travelled as family with young kids
Review from Google
+ Positive All the staff are really nice and friendly. The room (suite) is nice and spacious with a large balcony. The trampoline park for the kids is fantastic. The rooftop ski slope is truly sensational. There's generally a lot on offer for kids. The selection of complimentary drinks with meals is great. Negative The location isn't ideal, right next to the train station. There's nothing worth seeing or doing in the immediate vicinity. The outdoor area isn't very appealing. There's no real pool area, just a paddling pool in the back corner with some grass and a few lounge chairs. The pond looks nice, but it should be converted into a swimming pond. The food is okay, but not particularly good. The selection is rather limited, and the buffet, which is marketed as live cooking, is more reminiscent of a cafeteria. The seating in the back is excellent and pleasant, while the front area is less appealing and feels like a two-tier system. Value for money Unfortunately, it's not worth it. We spent 14 days traveling in South Tyrol, stayed in three different hotels along the way, and booked similar hotels at nearly identical prices. Since we had a direct comparison within a very short time, we can confidently say that you can get better hotels with better amenities and service for the same price.
salem July 2023
travelled as family with young kids
Review from Google
+ One of the best family hotels, an intimate family environment, all employees are highly professional and smile does not leave their faces, and they are always proactive to help. Activities suitable for all ages. All my children thank you and we will be back, God willing
Anna July 2023
travelled as family with young kids
Review from Google
+ We really enjoyed our time at the Lido!
Benjamin July 2023
travelled as family with young kids
Review from Google
+ A great resort to stay at with teenagers and small children. The water slides are a lot of fun, and the trampoline room was a blast! The food is exceptionally delicious!
Gloria July 2023
travelled as family with young kids
Review from Google
+ If I could give it 10 points, I would do it immediately. I've rarely, if ever, encountered such friendly staff, and I want to thank them for that. We were pampered from start to finish; I couldn't think of anything negative. A very beautiful, modern, and, above all, very clean facility. Superb indoor and outdoor activities. We will definitely be back :)
M July 2023
travelled as family with young kids
Review from Google
+ As a family with three children (14, 12, and 10 years old), we spent a wonderful week at the Falkensteiner Family Resort Lido! The room (Premium Family Suite Lido Falkynest) was very modern and well-designed, with plenty of space and storage even for five people. The staff was consistently very friendly, the pool area was great with a fast slide, the sauna was lovely, there were plenty of play options for older children (basketball, soccer, trampolines), and the food was fantastic! Previous reviews with "water too cold," "beds too small," and "better canteen food" are hard to understand. From Ehrenburg, many excursion destinations are within easy reach by car, and you can take the train to Bruneck (free of charge) in 15 minutes. We were also able to use the Kronplatz 2000 cable car for free with our Holiday Pass during the first week of July. We had an all-around fantastic stay and highly recommend the hotel.
Markus July 2023
travelled as family with young kids
Review from Google
+ What a great hotel. What immediately strikes you upon arrival is the friendliness of the staff and the truly beautiful design of the lobby. The staff is very helpful, polite, and friendly, especially to the kids, without being intrusive. I enjoy being a guest with these people. All public areas are very spacious, high-quality, and tastefully decorated. You feel very comfortable. One of the highlights is the food. Breakfast is very varied. Lunch is a little lacking, but honestly, you don't need it. Dinner is one of the best dinners I've had in a hotel. Truly outstanding. The options for kids are great and go above and beyond here. Falkyland for kids is amazing, both in terms of the facilities themselves and the staff. 2 things we didn't like so much. We booked the following room: SUPERIOR FAMILY ROOM LIDO The furnishings simply don't match the hotel and are a whole category below. The bathroom and toilet aren't great, and they don't fit the price range either. The newer rooms and higher categories seem to be the better choice. Play options for kids under 3 are almost nonexistent. The question is, are they necessary? I think they should be there. The baby pool is there, but it's rather boring. There would have been more than enough space; they could have been more creative. Despite the 5* room, the hotel and the staff otherwise deserve every star and make the rooms forgettable. Value for money. In our room category, it felt a bit too expensive, but maybe that will be the case in 2023. We'll be back. Thank you.
Joakim June 2023
Review from Google
+ Food excellent, okay activities but big drop in stars due to not having ac , i mean it's crazy, in the summer it's around 30 Celsius and no ac?
Steff_ June 2023
travelled as family with young kids
Review from Google
+ We stayed at this amazing hotel for two nights with our two-year-old son. The activities offered here completely exceeded our expectations. The staff was so friendly, we will definitely be back soon. I can't understand any negative reviews at all.
Bernhard June 2023
Review from Google
+ Higher price range are specialized for children almost all children's wishes are fulfilled rooms clean nice food very good
Marie June 2023
travelled as family with young kids
Review from Google
+ Super nice family hotel! We were completely satisfied. Very friendly staff, and the childcare staff were also super nice. Our room was nice, but it was very hot and noisy (during the evening events, we briefly thought the music was outside our door). We will definitely be back!
Nadine June 2023
Review from Google
+ We're currently here and have traveled extensively, and we've had a lot of experience with staff and restaurants. We've never seen such friendly staff. The food wasn't as extensive as the selection, but it was of the highest quality. If there wasn't anything we liked, they would conjure up something for us, and we could order something. We're still here and are so impressed. We have an older room that's quite warm, but there's nothing else to complain about. Thank you ️
Manuela May 2023
travelled as family with young kids
Review from Google
+ Very nice hotel, with delicious food, great activities for children, a large pool, and very nice rooms!
M May 2023
travelled as family with young kids
Review from Google
+ A truly unique family hotel! We felt completely at home :)
Maksim May 2023
travelled as group of friends
Review from Google
+ Very beautiful, The rooms are wonderful, Excellent service, Ideal location for an extraordinary hotel.
Giuseppe May 2023
Review from Google
+ Very nice, super clean rooms. We will return.
S. April 2023
travelled as family with young kids
Review from Google
+ The hotel is beautiful and the staff is very, very friendly, especially the service, which is very nice and friendly.
Tommaso March 2023
Review from Google
+ Excellent facility, the pool area is a bit disappointing, but the food is excellent. The bathroom in the room was really too small for the price paid.
Anri March 2023
Review from Google
+ An ideal place to spend time with family, great hotel, great staff and very delicious food. We all loved the pools and spa area. Recommend for family who love to have some qualitative time
Michele March 2023
travelled as family with young kids
Review from Google
+ A wonderful weekend of sports, fun, and relaxation. A heartfelt thank you to all the staff who made us feel special at all times. From the welcome, to the bar and restaurant services, the relaxation areas, the rooms, and last but not least, the ski rental shop expertly managed by Vito and his team. Special thanks to ski instructor Gaia! Important logistical note: the location adjacent to the Casteldarne train station (a 2-minute walk from the hotel) allows you to get off at Perca in 20 minutes, right in front (yes, right in front!) of the ticket office and cable car (Ried) to Plan di Corones. P.S.: 3-day train pass for 3 people...free of charge from the hotel.
Toni March 2023
travelled as family with young kids
Review from Google
+ Magical place, we had a great time, the 8 and 13 year old girls had a lot of fun, excellent staff from reception, service, restaurant, kitchen, floor waiter, ski rental, equipment kept with great care, excellent ski instructors we also did paragliding recommended by the ski instructor Vito, thanks for everything, we will definitely be back
trizia March 2023
travelled as family with young kids
Review from Google
+ The best ever!!
Petra March 2023
travelled as family with young kids
Review from Google
+ We stayed 3 days at the Falkensteiner, we had a really good time, everyone was very kind, the food was very good, the rooms were clean, the whole hotel was well-kept and a real paradise for our children, the ski instructor Vito was also good... we would come back soon!!!
Francesco March 2023
Review from Google
+ Paradise in 360º…
Anonymous March 2023
travelled as family with young kids
+ Struttura belllissima e ben curata. Ottimo Intrattenimento per i piccoli Spa, piscine di buon livello. Cucina davvero curata, ottima qualità e presentazione. Personale giovane molto attento e capace.
F. February 2023
Review from Google
+ A super child-friendly stay! Nicolo at reception is the hero (besides Falky, of course ;-)
Peter February 2023
travelled as family with young kids
Review from Google
+ Very child-friendly, great service, and excellent food. The ski school team, led by Vito, is especially fantastic and incredibly flexible!
fn4f_fan February 2023
travelled as family with young kids
Review from Google
+ The rooms are wonderful, if you are going with children, they have a lot of space to play. There are also 3 children's playrooms. The service is excellent, the employee who took us to the room was very kind and told us about the hotel. In the room we received a welcome letter, a fruit tray and vouchers for a welcome drink. The location is ok, but if you are there for skiing, you need a 15 min drive, or you can take the train that is in front of the hotel. You also get train tickets. I recommend it to everyone !
Wojtek February 2023
Review from Google
+ Very good water park, hotel located next to the train station
Thorsten February 2023
Review from Google
+ 5 stars for the children's entertainment! 3 for the program awaiting adults. The culinary concept is certainly unique in terms of sustainability, but has major weaknesses in its implementation. Conclusion: MEGA for kids! Not really for discerning parents.
Dr. February 2023
Review from Google
+ Wonderful experience. Totally worth the money.
Manfred February 2023
Review from Google
+ The hotel is modern and beautifully furnished. The entrance area is reception, bar, disco, and waiting area all rolled into one. Unique, but still something special. The rooms are well-equipped, a bit too warm, but unfortunately, that's the case in many hotels. The bathroom was too small for us, and with the toilet right next to the sink, it wasn't a highlight. The pool area and especially the slide are simply fantastic for all ages. There are so many quiet areas where you can relax. The walk from the pool to the adult spa area is quite long, and if you walk back and forth a couple of times, you'll definitely achieve your daily step goal The food and the kitchen staff are particularly worth mentioning. Super delicious, beautifully presented, and everyone very friendly. There were lots of small children, so if you have them, you belong there️ We had a wonderful time at the Falkensteiner.
Elettra February 2023
Review from Google
+ Wonderful hotel for kids My kids were very happy Very friendly staff
monia January 2023
travelled as family with young kids
Review from Google
+ I already knew this hotel because I live in Brunico and I treat myself to a few moments of relaxation in these spas every now and then... it was perfect before, with excellent accommodations, good food, and well-entertained children. Last year they expanded the facility, making it "spacious": swimming pools with slides and relaxation areas for mothers with small children, bounce houses and all kinds of games for all ages, a small ski slope on the roof... a family spa and a spa for adults... you practically never leave the facility, and sometimes you only see your children eating because they are safe and can roam the various playrooms completely independently, allowing you to fully relax. The restaurant is excellent, and the reception service is excellent. None of us wanted to leave... I think it's the most beautiful family hotel ever.
Chiara January 2023
Review from Google
+ We've been home for a week and already want to return to this property... we felt pampered here, surrounded by every comfort, and we were finally able to spend time as a couple, confidently entrusting our children to the loving care of the kids' club staff... and a special thanks goes to ski instructor Veit, who helped me conquer my fear of skiing on the hotel's rooftop slope and encouraged me to take my first run on the snowy slopes! After a week here, our batteries are completely recharged, thank you so much!
Andrea January 2023
travelled as family with young kids
Review from Google
+ We stayed at this hotel in April 2022 and were particularly impressed by the numerous lounge and relaxation areas in the family wellness area. The food was very good, as were the included drinks from glass bottles! We look forward to our next vacation with you :-)
Tommaso January 2023
Review from Google
+ 5 stars overall for the quality of the services, cuisine, and common areas. The water play area for children and adults is excellent, the spa area is spectacular and only for adults, and the cuisine is extensive and made with very good ingredients. The only drawback is that the rooms are too hot and the heating is unmanageable (so much so that you have to sleep with the windows open). The property is located in Casteldarne, and this is perfectly known when booking. The Kronolatz slopes are about a 10-minute drive away or accessible by train (free for hotel guests). The price is high, but you pay for the quality!
ronald January 2023
travelled as family with young kids
Review from Google
+ Perfect family vacation
Anonymous January 2023
travelled as family with young kids
+ Tutto molto curato
Alessia January 2023
travelled as family with young kids
Review from Google
+ We felt right at home right away, welcomed with infinite kindness. You'll love it, it's beautiful like the whole hotel. Thank you for making us feel at home. Excellent food! The only reason I'm not giving it 5 stars is because the pool temperature is a bit chilly for us. Increase the temperature and everything will be more pleasant and perfect! See you soon!!!!
VALERIA January 2023
travelled as family with young kids
Review from Google
+ We spent Christmas week here last year, right after the renovation. The facilities and services were truly remarkable, and the location was meticulously designed for the whole family to relax! Five-a-side football pitches, a ski slope, indoor pools with slides, trampolines, and a kids' club divided by age group—nothing was left to chance! The food was truly excellent, very useful, and the buffet was incredibly varied! The snacks were top-notch… We had a wonderful time! Highly recommended
Slava December 2022
travelled as family with young kids
Review from Google
+ The family hotel is excellent. We traveled as a family with two children and felt very comfortable. The staff is very friendly and we received a warm welcome. It's a true paradise for children and a wonderful place to relax for adults. This stylishly furnished hotel makes you want to stay longer. The food is simply superb – exquisite and delicious. Vito's ski service is especially outstanding. The team is very helpful and friendly. The ski lesson was definitely worth it. The ski equipment is of very high quality. We highly recommend the Falkensteiner Family Resort Lido and look forward to our next visit. Thank you so much for the unforgettable stay, dear team at the Falkensteiner Resort. Best regards from Flensburg.
Elena December 2022
Review from Google
+ Great hotel with everything a family needs! The room was top-notch (room with the castle for our princess). We especially liked the friendly on-site childcare and the spa facilities. The Couple Spa was the best massage of our lives (and we've been to many spas). Our little one loved the princess bath, so we had to go twice. The food was delicious! A large breakfast buffet with pancakes and crepes was simply amazing. The staff was very friendly and accommodating, and our little one was very pampered by everyone. We have already recommended the hotel to our friends with families and are looking forward to coming back next year! Thank you for the wonderful vacation :)
Willian December 2022
Review from Google
+ Toopppp ️ excellent hotel!!! The service was wonderful, the facilities spectacular, the food exceptional, the drinks delicious and incredibly well-cured... (But the most surprising thing is the staff, very friendly and always very helpful... Thank you so much)!!!
andrea December 2022
Review from Google
+ We stayed at this fantastic hotel the second week of December. Everything went great from the start, allowing us free parking in their garage when the temperature outside was -15 degrees Celsius. Upon arrival, they offered us a delicious cocktail. The room, the Castle Room Lido, was spacious, well-furnished, and had a view of the lake. The staff (especially Vincenzo, the main course chef, Filippo and Pia, the dining room staff, and the receptionists) were excellent and accommodated every request, including dietary needs, for our daughter. Breakfast and dinner were superb. We will definitely be back. Not just a family hotel, but a family hotel.
Gennaro December 2022
travelled as family with young kids
Review from Google
+ A fantastic experience. We spent the week of the Immaculate Conception in this beautiful setting. From the food to the location, everything was perfect. No one in our family had ever skied, but thanks to Vito's organization and Gaia's skill, kindness, and patience, we were able to go skiing for the first time. We hope to be able to repeat the experience soon. Gennaro
Claudia December 2022
Review from Google
+ We stayed in this wonderful facility from December 5th to 11th! The hotel truly offers everything. The cuisine is excellent, although we expected more typical local dishes! Vito and his ski rental team provided us with excellent service. We would return this winter. Thank you all!
Daniela December 2022
Review from Google
+ We stayed at this wonderful property from December 5th to 11th! The hotel truly offers everything. The food is excellent, although we would have expected more typical local dishes! The rooms are clean, and both the indoor and outdoor pools are very warm. Vito and his ski rental team also provided excellent service! We'll be back this winter ️ thank you all!
Kelvini December 2022
Review from Google
+ The pool is top-notch, as is the food. Very friendly staff. Highly recommend the hotel.
Mišela November 2022
Review from Google
+ Great place
denis November 2022
travelled as family with young kids
Review from Google
+ A fairytale hotel. Truly magical.
Simone November 2022
Review from Google
+ Truly remarkable facilities and services. Superb location, meticulously designed to ensure mom and dad truly relax, while also providing fun for your kids. Two soccer fields, a ski slope, indoor pools with slides, trampolines, and a mini club divided by age group. Truly excellent food from every angle: appetizers, cheeses, first courses, second courses, and desserts. Everything was delicious. Steam bath in the adults-only area and top-notch sauna. Remember to remove your swimsuits, though! Highly recommended
La October 2022
Review from Google
+ Breakfast, lunch, and dinner are superb. Exceptional ingredients and attention to detail. Continuous activities for children of all ages, a futuristic structure focused on children's entertainment, spacious and elegant common areas, as are the rooms. Highly qualified staff. The only downside is the dinner time, which ends too early.
K October 2022
Review from Google
+ A quick addendum to the hotel's response: A 360-degree view doesn't show a 1.5-meter-high wall on the balcony!!!! I maintain that offering this room for this price is unacceptable.
Barbara October 2022
travelled as family with young kids
+ Albergo curato, ottimo cibo, molte attrazioni e giochi per bambini, contatto col personale e show cooking molto apprezzato
Francesca October 2022
travelled as family with young kids
Review from Google
+ We recently stayed and I must say it was a pleasant holiday. The welcome was top-notch thanks to Nicolò at reception, who immediately made us feel at home and our daughter Sofia feel super pampered. The castle room was fantastic and unique for our princess. The completely renovated hotel is well-organized, and the rooftop playground is unique and fun for both adults and children. The pool was not bad, but unfortunately the water temperature wasn't very warm, and it wasn't pleasant to go outside as it was very cold. I would have liked the family spa to be a little warmer and more welcoming. As for the adult spa, unfortunately it wasn't great, but the girls and the treatments were spectacular. I had a truly wonderful pregnancy massage, and my daughter had a princess bath with manicure, which was thrilling for her. A truly great service for children! The overall atmosphere was very pleasant and relaxing, especially since the hotel was quite empty. The restaurant service was good, and the food was not bad. The buffet was a bit sparse, but we were told that during the low season, they preferred not to waste. An ethical choice, but unfortunately, the offerings for us guests were a bit limited. The play areas for small children were a bit small, but the kids' club staff were very organized with activities and entertainment. The excursions for families and non-families were excellent, and the family photoshoot service offered was also much appreciated. Our little girl really enjoyed skiing on the roof even without the snow, and the instructor was very knowledgeable. In conclusion, a family hotel that makes you feel at home without too much fuss, and in a convenient location that's easy to reach. However, if you're looking for peace and a breathtaking view, I wouldn't choose this hotel.
N October 2022
travelled as family with young kids
Review from Google
+ We stayed from September 24th to 28th, 2022. The hotel is generally lovely, has a beautiful location, the staff is friendly, the childcare provider was very nice, and the childcare facilities were particularly lovely! However, the water in the family pool area was very cold. We inquired at reception and were told that regulations stipulate a maximum temperature of 30 degrees Celsius for pools due to bacteria, and that the water temperature was right at that limit. Especially in a children's hotel, I think this is far too low! Everything else at the hotel was excellent! The outdoor activities for children are varied and good: trampolines, a soccer field, a playground, a go-kart track, etc. However, there could be more indoor activities for children. The options for parents are also limited, and the adults-only area was useless to us due to its unusual opening hours. The food was good, but there could be more variety. ... The rooms are okay, thankfully no carpeting, but they could use more character and coziness. Therefore, we're not entirely satisfied with the hotel, as the price promises something different (expensive for what's offered).
Lorenzo September 2022
Review from Google
+ We stayed from September 19th to 24th at this wonderful (to say the least) property. Attention to every detail, from the cleanliness of all internal and external areas, to the organization of excursions and involvement of children with plenty of options, to the excellent cuisine, etc. A wonderful FAMILY HOTEL. We often visit family hotels in the area from Bolzano to San Candido, but this was the best I've ever stayed in. I highly recommend it. The staff is young, kind, and knowledgeable, and as soon as you arrive at the hotel, you immediately feel pampered and at home. Nicolò is fantastic. I recommend you try it; it will certainly be a wonderful holiday memory. It was for us, and we will definitely be back soon.
Simone September 2022
Review from Google
+ What can I say? The hotel was perfect in all its activities, the kids were super happy, even the grown-ups. Brand new spaces, state-of-the-art saunas, cleanliness, and excellent food. It has everything you need for a dream vacation. I highly recommend it.
Paolo September 2022
travelled as family with young kids
+ Comfort e servizi
Peter September 2022
travelled as family with young kids
Review from Google
+ It was one of our most wonderful holidays. We enjoyed the delicious cuisine, the excellent quality of the food, and the very friendly and well-trained staff! The hotel offers everything for families. A big compliment goes to Veit, the hotel guide. He organizes highly recommended excursions and hikes. With his local and mountain knowledge, he inspires young and old alike. We will definitely be back. A big thank you to everyone at the resort hotel. See you soon ️
Angela September 2022
travelled as family with young kids
Review from Google
+ Beautiful place, facilities, service, Falkyland, spa. We were rejuvenated and relaxed, and the kids had a blast. Veit (our guide) was wonderful for the wonderful excursions, where we learned so much. Thanks also to Pia, who served us with great kindness and friendliness.
M September 2022
travelled as family with young kids
Review from Google
+ We spent 3 nights on vacation at this wonderful resort. Everything was wonderful, from breakfast to lunch, from snacks to dinner, all freshly prepared, strictly in show cooking! Very little waste and maximum attention to ecology! Well done!!! But the most exciting thing was that we were able to experience the mountains with the whole family thanks to the excursions organized by the hotel with the excellent guide Veith (Vito). It's the first time in years of visiting these mountains that I've been able to leave in peace and take my daughters, ages 6, 9, and 10, walking along wonderful trails and landscapes. He paid the utmost attention to ensuring everyone had the opportunity to enjoy the flora and fauna of this wonderful landscape! Well done, Vito! And my daughters even loved going to the kids' club, which they usually ignore! We'll definitely be back!
Daniele September 2022
travelled as family with older children
+ Personale cordiale e disponibile, molta cura del posto, cibo buono, ambienti puliti, nel complesso una bella esperienza.
Camille August 2022
travelled as family with young kids
Review from Google
+ We've stayed at other family hotels, and this review reflects that. The only thing that saved our experience were a few specific, very kind and helpful people: Nicolò at the front desk, Demba and Veli in the restaurant, and Barbara at Baby Land. If it weren't for these people, I would have given it 2 stars. Otherwise, the other receptionists were truly annoyed and unhelpful (the phone connected to reception doesn't work, by the way), and the other staff at Baby Land were completely unproactive and unenthusiastic. The hotel hasn't been completely renovated; some elements from the old building remain (in our case, the refrigerator was completely crumbling inside, the children's bunk bed, the radiators were full of dust, the bathroom tiles were very old, the bidet plug was peeling, the teak on the veranda was old and left four splinters in the feet of our two children), including, I imagine, the alarm, which went off one morning at 5:50 AM over the heads of all the rooms, obviously waking up all the children in the hotel. Everyone pretended not to notice. The floor around the indoor children's pool is very slippery, the toddler pool is tiny, and the water play area is very cold (we went in August). It's a good hotel if you have older children (ours are 2 and 1) and if you don't have a room with a view of the railway (we saw them and they were very sad). The entertainment program for older children is very interesting. We ate very well (the kitchen staff were excellent), but otherwise we enjoyed almost no relaxation. Given its prices, which are significantly higher than other family hotels, it's unfortunately not worth it.
Alessandro August 2022
Review from Google
+ We had a great time. Friendly staff. Various activities for children and teenagers.
Antonio August 2022
Review from Google
+ Fabulous place, but then you're in the Pusteria Valley
Manuela August 2022
Review from Google
+ Enchanting place...but there is no entire path for autistic children and teenagers. Given that the hotel has a 4 or 5 star rating, it should also have signage inside for this type of situation, also regarding all disabilities in general.
Elisabetta July 2022
travelled as family with young kids
Review from Google
+ New hotel. Very well renovated and maintained, especially the lobby, bar, and spa areas. The cuisine offers a good selection of delicious dishes. We could improve Babyland on our initial visit; we would have expected more. Overall, a good property in an area that allows easy access to the main destinations in the Puster Valley. The nearby train station was a plus for us.
Barbara July 2022
travelled as family with young kids
Review from Google
+ My favorite place... nothing to add... the best for children
Philipp July 2022
Review from Google
+ In my opinion, the price for the service isn't entirely justified; it's more show than substance. The room was OK for two people, but the children's room compartment was much too small and lacked natural light or any ventilation. The bed was too small for my 13-year-old daughter. The cleanliness is debatable. The bathtub partition was only clean upon arrival; it wasn't cleaned again afterward, and the area under the small sofa wasn't vacuumed either. The balcony is huge, but unfortunately, there's no clear separation from the adjacent rooms. It was also easy to enter other rooms if you left the balcony door open overnight. General condition of the hotel: Yes, it's old and they've been constantly expanding; you can see that in the different heights. I think they're constantly improving things, but somehow the bigger picture is missing. Top water world, top slides, unfortunately, there are far too few sunbeds on the lawn. I felt like I was in Spain or Turkey. If you don't reserve a sunbed by 6:00 a.m., you won't have one left. Trampoline park TOP, ski slope not used but looked good. Perhaps some instructions or guidance on what to do could be added here. Children's entertainment - supervision TOP The bar would be top if the staff were top, but unfortunately, when it's very busy, there's not enough capacity. If you're on the terrace, you're only served once, or the staff doesn't keep up with you or doesn't pay enough attention. I can only say one thing about the kitchen: TOP!!! Everything your heart desires, and your requests were met. The "get it yourself" concept for dinner is also great, so you can try a little of everything, and it all tasted perfect. The downside is simply that in the dining room, because you have to get all the food yourself, there's a lot of walking, which I'll come to now. You should be slim in the dining room, as the seating is very close together. If the person behind you is taller, you can't even stand up properly. The chair legs aren't ideal. If you push the chair backward, it squeaks terribly. Felt pads could perhaps be used here. Otherwise, the dining room is beautifully designed. Unfortunately, this is pushed into the background by the service. When you arrive, the service is immediate because it's all about selling wine, etc. But once you're seated and have the wine with you, the service disappears, and by the time you've eaten the starter and then go to get the main course and later the dessert, there's unfortunately no more room on the table because the starter plate is still there. I think the concept of fetching food yourself is good, but then you should also create the conditions for it. It would also be nice, if you already have two dining rooms, to divide the guests so that the waiters can speak the guests' language. It's not a problem, I got everything and it was very amusing; she really made an effort. All in all, more show than substance for the price. I've stayed in other hotels before, which is a shame. I loved the food.
Florian July 2022
travelled as family with young kids
Review from Google
+ An excellent family hotel, it's a particularly good choice for families with young children. There's excellent childcare, even for babies. There are great water slides and a trampoline room. Soccer camps are offered regularly. The food is good, not top-notch, but tasty. The rooms are a decent size, although some are a bit dated. The service is very good, and the staff are friendly.
Lisi July 2022
travelled as family with young kids
Review from Google
+ A super nice hotel. Perfect for a wonderful family vacation. The trampoline hall and giant slide are a highlight. The food is very good and the staff is exceptionally friendly. We really enjoyed it.
Elisabetta July 2022
travelled as family with young kids
Review from Google
+ Good morning everyone, we just returned from this earthly paradise and we're already raving about it. Let's start with the property: a recently renovated hotel, meticulously cared for down to the last detail. The pool area is wonderful and incredibly fun, with slides that are beloved by children and adults alike. The hotel's rooftop is an open-air playground with a wide variety of activities. One of the most popular spots is definitely the trampoline room with interactive games; you'll forget you even have kids once you step inside. Activities for both toddlers and teenagers alike. The rooms are beautiful and extremely clean. Moving on to the staff, you'll be pleasantly surprised by how friendly everyone at this hotel is, from the reception staff (sorry, I forget their names, but I easily remember Barbara, Nicolò, and Claudia), to the staff at the spa, the pools, the bar, the ski service, and all the staff at the restaurant. Another highlight of this hotel is the restaurant service, with live cooking and a buffet. It's incredibly convenient because everyone decides what to eat, and the quality of the food is truly superb. So, I sincerely thank everyone and highly recommend this earthly paradise in a part of Trentino that will captivate you with its breathtaking landscapes. See you soon. The Bellazzi family.
Oleg July 2022
Review from Google
+ Charming place for a family holidays! Great service and amazing experience! Thank you!
Francesca July 2022
Review from Google
+ Excellent family-friendly facility Excellent cuisine in terms of both selection and quality Staff attentive to every need and ready to satisfy every request Ready to return very soon
simone July 2022
travelled as family with young kids
Review from Google
+ Fantastic facility for children and parents, kind and welcoming staff. A special greeting to Giorgio who accompanied us all week to fantastic dinners with his professionalism.
stefano July 2022
Review from Google
+ We stayed with the family for 5 days at the Falkensteiner resort Lido and we had a great time. The staff were very kind in all departments. The food was excellent. We felt at home. Special thanks to Giorgio, the vice-maître, and to Barbara, the manager. We will be back soon.
Serena June 2022
travelled as family with young kids
Review from Google
+ The strong points are definitely the kind and attentive staff, from the waiters to the cooks and the reception staff! But the most fabulous thing are definitely the activities for children! The entertainers are so sweet, they have fun and we parents relax!
Martina May 2022
travelled as family with young kids
Review from Google
+ Very family friendly Staff friendly and helpful Great slides Food Very good
Elfriede April 2022
travelled as family with young kids
Review from Google
+ Perfect from start to finish. The welcome was so warm. This warmth permeated the entire hotel. A huge compliment to the barmaid, Tamara. The calm and joyful way she works is truly pleasing. We would love to come back and look forward to the completion of the outdoor area.
Stefan April 2022
Review from Google
+ We were there just before Easter. The overall impression of the hotel is excellent. The rooms are clean, the food was very good, and the staff extremely friendly. The pool area was a real delight, especially with its winding loungers. Everything is very lovingly designed. The food is of very good quality. The concept is that guests fetch their own food. This has both advantages and disadvantages. On the one hand, you move around a bit while eating, and on the other, you sometimes have to wait a bit. However, the food isn't served as a buffet but is always freshly prepared in the "show kitchen." We have one suggestion for improvement regarding breakfast. The coffee is brought to your table. At least for us, this didn't work very well. Sometimes we waited 10 minutes for coffee. That was a bit disappointing. Perhaps it would be better to have a few employees walking around with coffee at all times? We would recommend this hotel immediately. Thank you for the wonderful vacation.
Tasika March 2022
Review from Google
+ Very nice place, excellent food and service, hotel renovated but still to be finished, a bit inconvenient to move around inside
Laura March 2022
travelled as family with young kids
Review from Google
+ We stayed 4 nights in this newly renovated property. It was a perfect holiday! The heated pool area is suitable for even the smallest children, with very warm water even outside. I'd also like to point out a very long slide that my 5-year-old loved. The hotel is spotless, and the food is excellent and well-prepared. Thanks to the young and impeccable staff, our stay is even more enjoyable. A special shout out to Nicolò at reception and Giorgio in the restaurant, always ready to accommodate our every request with a smile. Since we had children, we've only ever stayed at family hotels, and we'll definitely be back!
Tania March 2022
Review from Google
+ I really enjoyed this experience. Everyone was very polite and kind.
Fabio March 2022
Review from Google
+ Fantastic structure even if very large.
Martin March 2022
Review from Google
+ Great hotel just for families with children.
Christl March 2022
Review from Google
+ The offers for both children and adults are great! The staff is friendly, especially in the restaurant where André surprised us with a photo and gave us excellent advice.
Franz March 2022
Review from Google
+ We had very pleasant days and were pampered all around.
C March 2022
Review from Google
+ Elegance, Sport, and Relaxation in the Dolomites... a family hotel with a thousand surprises... Starting with the beauty of the property, which manages to balance children's areas with areas dedicated to adults only, in a perfect balance between fun and relaxation, we must also mention the kindness of the staff (with special thanks to Niccolò's attentive professionalism) and the attention to detail in the cuisine, which selects local products and reinterprets them with taste and innovation. While this alone is enough to give a very positive review of our stay at this property, I'd like to say a few words about the additional services. The hotel has a rooftop ski slope, a private rental shop stocked with brand-new, high-quality equipment, and the option of booking private ski lessons (for children and adults). I want to thank Veit for recommending the perfect equipment for our skiing trips and for accompanying us on our advanced ski lesson in Kronplatz. An exceptional instructor in a wonderful area. Keep up the good work. See you soon.
Ivan March 2022
Review from Google
+ Top!
Carolin February 2022
travelled as family with young kids
Review from Google
+ Our stay at the Lido was simply wonderful, and we (our daughters, ages 6 and 2) will cherish the truly magical family moments for a long time to come. The rooftop attractions: spectacular. The pools with the slides: amazing. The children's area with the mascot Falky in the newly built Falkenstein village: a dream for children. The wellness and sauna area: an oasis of peace for us adults. The cuisine: top-notch food. The staff: incredibly friendly and accommodating. Our conclusion: a family hotel planned and thoughtfully designed down to the last detail, run with love and passion. We will definitely be back.
CHIARA February 2022
Review from Google
+ Gorgeous hotel, conveniently located for accessing the ski slopes, immaculately clean, excellent restaurant, and a super-rich breakfast...but my biggest compliment goes to the staff, specifically Michele, Giorgio, Maria, and MariaPia (Restaurant), and Vito (ski instructor). Without them, it wouldn't have been so magical. See you next time!
Boom February 2022
Review from Google
+ Convenient location, friendly staff, good service.
Florian February 2022
travelled as family with young kids
Review from Google
+ We were thrilled with the Falkensteiner Family Resort Lido. The perfect family weekend with our 6-year-old Julia. The staff was very friendly, accommodating, and competent. The room was huge, and Julia immediately climbed into her Falkynest, a special loft bed. During our stay, we had the opportunity to take our children to Falky Land, a supervised area. After a short settling-in period, it was clear that Julia felt at home and enjoyed staying with the lovely staff. This also gave us the opportunity to have a few hours to ourselves during our vacation and simply enjoy ourselves. It was very beneficial, and the shared moments were all the more beautiful. Whether on the ski slope on the roof, in the trampoline hall, or swimming and sliding in the pool area, it was simply a great time. The meals included regional delicacies, and the chef was happy to explain more about the products and their local origins. Everything was fresh and delicious, and dessert was always served to top it all off. My highlight was the chocolate mousse with chocolate cake :) In general, you can tell that the whole hotel is very well thought out and designed specifically for families with children. So far, this is the best hotel we've ever stayed in. We'll definitely be back! Thank you for the great time.
Lena February 2022
travelled as family with young kids
Review from Google
+ Simply amazing! Super-friendly staff, great rooms, and plenty of opportunities for the little ones to let off steam. Our Clara especially enjoyed jumping on the trampoline On top of that, thanks to the childcare, we were able to spend an afternoon together, which was just wonderful. Many thanks to the team. We'll be back!
Luca January 2022
travelled as family with young kids
Review from Google
+ A hotel suitable for families with children who love fun but also relaxation. The staff at reception and the bar are always helpful and friendly. A well-stocked and quality restaurant, excellent ski and snow equipment rental, and a special thanks to the ski instructor Vito, who taught our children to ski in just a few lessons, and to the super helpful and kind waitress Giulia. SEE YOU SOON.
Ante January 2022
Review from Google
+ Great!
Zaneta January 2022
travelled as family with young kids
Review from Google
+ The rooms, the staff, and the pool area were fantastic! Our waiter, Giorgio from Sardinia, was very friendly and attentive! Simply fantastic! Unfortunately, on the last day, when Giorgio was off, we were completely forgotten at breakfast and not served, even though the ladies behind the counter had plenty of time. The food from the kitchen was unfortunately not up to the standards of a 4-star hotel. Best regards to Falky from our son!
Hildegard January 2022
Review from Google
+ Thank you so much for the wonderful break we were able to spend with you. We enjoyed every moment! Thanks to the friendly staff and the unique, pleasant atmosphere. We felt completely at home, enjoyed the excellent food, and had a great time in the pool and on the trampoline. Our three children are already asking when we'll be going back to Falky. Thank you so much for everything.
Dr. January 2022
Review from Google
+ Friendly staff, fantastic wellness area, outstanding rooftop adventure park, delicious food. A bit pricey, unfortunately. Otherwise, excellent. Thank you very much.
Mislav January 2022
Review from Google
+ Fantastic hotel. Ideal for families with children.
Raffaella December 2021
travelled as family with young kids
Review from Google
+ Since we could spend a few days together with my family, we opted for a vacation at the Falkensteiner Family. What can I say? An excellent choice. Everyone was happy, from the grandchildren to Grandma. Everyone had the right amount of fun and/or relaxation! FANTASTIC cuisine! Rooftop ski slope, ice rink, pool! Everything within easy reach! Ski rental and school on site! Thanks to Veit, the ski instructor, who managed to take away my fear of skiing! You're GREAT! I recommend this property, it's definitely worth it!
Tilmann December 2021
Review from Google
+ Beautiful, extraordinary property. Very friendly staff! We'll definitely be back!
Marco December 2021
Review from Google
+ The new Falkensteiner Lido is a real attraction for every family with children. The Falkensteiner family has renovated this hotel and redesigned it with great attention to detail. Everything has been thought through down to the last detail with sustainability and children's needs in mind. The new lido, with its unique "Rooftop Sky Adventure Park" and its own ski slope on the roof, is truly impressive. Other major highlights include the largest indoor water slide in South Tyrol and the childcare in Falki-Land. The program offerings are fantastic, and the service leaves nothing to be desired. The F&B area (breakfast, lunch, afternoon snack, dinner), with its open kitchen concept and multiple buffets, is superbly implemented and we really enjoyed it. The children love the pancake machine. The wellness area, thanks to its size, is never overcrowded and is truly stunning. Thank you so much for this experience, dear Falkensteiner family! We wish you much success in the future, we will definitely be back and will proactively recommend you to others.
K. December 2021
travelled as family with young kids
Review from Google
+ Magic Family Moments start at the first step in this Hotel
Werzuho December 2021
Review from Google
+ Some rooms aren't finished yet, like the gaming room and cosmetic room. There's hardly any food selection, and the children's meat buffet only offers fries. Some of the drinks aren't even name brands. The rooms are too expensive, and the food isn't as good as I'm used to from a 4-star superior hotel. The staff is extremely helpful and friendly, and the atmosphere is very good, but there's still a new smell of glue and carpets.
Cornelia December 2021
Review from Google
+ We're thrilled! We had a super relaxing stay: great family rooms, a fun Falkidorf, and of course, an incredibly delicious breakfast :)
Tina December 2021
travelled as young couple
Review from Google
+ Just spent a few days at the newly renovated Falkensteiner Resort Lido and really loved it. We had been a few years ago and already liked the warm hospitality, good vibes, great food, and fantastic location to nearby Kronplatz. The renovation really puts this into a class of its own. Highly recommended.
Matthias December 2021
travelled as young couple
Review from Google
+ We had a great time at Lido and really enjoyed the brand new facilities, the beautifully designed rooms and the cozy yet modern bar / cafeteria, breakfast and dinner areas. Great place for families with kids, but also adults who enjoy Wellness, winter sports, good food and relaxation. Staff was super friendly and responsive, food was great, and the location is perfect for day trips to towns and sights in the area, as well as ski slopes / cross country tracks / hiking trails, etc.
Julian November 2021
Review from Google
+ A hotel with a ski slope on the roof? Amazing! There's no comparable family hotel in the Alps, architecturally speaking… If you want premium family accommodation, you have to go to the Lido!
Larissa November 2021
Review from Google
+ A family hotel, reimagined! We visited after the renovation and it's clear in every detail that the hotel was designed with families and especially children in mind: skiing and sledding on the roof, fantastic rooms (the castle room was a big hit with us), a huge pool area for children, and a large spa area for parents. Cool show cooking in the restaurant!
Szilvia November 2021
Review from Google
+ The Falkensteiner Ehrenburger Hof was our first visit to a Falkensteiner hotel. The hotel impressed us with a feeling of well-being from the very beginning. The hotel was renovated this year, and we were able to catch a glimpse of the gigantic construction site from the outside during the renovation phase. It is sooooo impressive. We hope to vacation there again soon.
Massimo August 2021
Review from Google
+ Must visit and experience!
Christian July 2021
Review from Google
+ Congratulations Great hotel at great prices With a child, even over €8,100, what justifies such a price? I know Falkensteiner as a family hotel... not as a price-gouging hotel! It can't be the location either... Even if they're offering a suite, the price with breakfast is probably a real bargain!
Daniel November 2020
Review from Google
+ A classic Falkensteiner hotel with Falkyland for children. You simply feel at home here.
Marco October 2020
Review from Google
+ Very nice hotel, especially suitable for families. They accept holiday vouchers. I thank the agency for recommending it to me.
singh October 2020
Review from Google
+ Nice
Alessandro October 2020
Review from Google
+ Falkensteiner is synonymous with quality and attention to detail, making you feel pampered and cared for, for the ultimate in relaxation. For my vacations, long or short, there's only Falkensteiner.
Martina October 2020
Review from Google
+ Excellent! I would go back in a heartbeat. The welcome, organization, food, activities, location... truly excellent! Highly recommended!
George October 2020
Review from Google
+ Lots of kindness, thanks to all the staff for the welcome
Marcolino October 2020
Review from Google
+ Welcoming, helpful staff, beautiful rooms, excellent view
Maurizio September 2020
Review from Google
+ fantastic place
Anonymous September 2020
travelled as elderly couple
+ servizio e qualita
Piero September 2020
Review from Google
+ An excellent family mountain hotel. Two beautiful pools, one indoor and one heated outdoor, and the bike path that runs along the entire Pusteria Valley pass right in front of the hotel. The Fortezza-Lienz train station is just 200 meters away.
armando September 2020
Review from Google
+ Excellent hotel and very kind staff, I recommend it
Martina September 2020
Review from Google
+ Beautiful, clean facility and excellent service. Excellent restaurant
Maria August 2020
travelled as family with young kids
Review from Google
+ I've been going to this place for 6 years, I recommend it to everyone for the kindness and availability, the excellent and abundant cuisine, all the services we need are there.
paola August 2020
Review from Google
+ Fantastic for the family. Great food and great fun for the kids... thank you!! Paola
Roberto August 2020
Review from Google
+ A hotel that's feeling the strain of its age and is close to being renovated...the services are there, but they're poorly organized! We didn't have chairs at the dinner table for three consecutive nights... Some waiters were kind, but not all...one in particular lacked politeness! In short, an acceptable stay. They're not well-organized for those with gluten intolerances...some families brought cookies from home for the kids...the breakfast and dinner buffet...always the same...a positive note on the cuisine, well-prepared and decent dishes...but for the price we paid, I expected much more.
Tommaso August 2020
Review from Google
+ It is a very suitable place for families with small children.
Mike August 2020
travelled as family with older children
+ Servizi, cibo
Gernot August 2020
Review from Google
+ Great hotel for families with children. Great outdoor area. Nice pool with indoor and outdoor pools. A wonderfully designed adventure playground for children and a five-a-side soccer field. Excellent food. Limited Wi-Fi availability in rooms. However, the lawns with sun loungers are OK.
Alfonso August 2020
Review from Google
+ Enchanting location around a lake with a fabulous swimming pool. Spacious, bright rooms with large terraces. Modern and functional restaurant with excellent cuisine and classy local wines. Unfortunately, the passage of time is noticeable. The rooms need renovation to live up to expectations.
Massimo August 2020
Review from Google
+ We spent a wonderful week at this hotel. The staff and service were fantastic. Nicolò and Barbara at the reception were especially special. Veit was a fantastic guide for excursions. Beautiful location, 100 meters from the station, and free tickets included with our stay. Very convenient. Excellent. Highly recommended.
Paola August 2020
travelled as group of friends
+ È la terza volta che prenotiamo in questo hotel. Ha sempre risposto alle nostre aspettative. Quest’anno sono stati in grado di mantenere un buon standard anche nella sicurezza . Belle anche le escursioni proposte. Personale SEMPRE molto disponibile e competente
Rosaria August 2020
Review from Google
+ Excellent service for families, I recommend rooms with a lake view.
Eric August 2020
Review from Google
+ Nice and calm place for this summer holidays with friends and family
Raffaello August 2020
Review from Google
+ Very satisfactory structure
Arianna August 2020
Review from Google
+ You can't go wrong with this hotel chain. The staff is friendly and helpful. It's a family-friendly hotel, so there are lots of children, so it's a little less suitable for couples. Both lunch and dinner have everything and more, and everything is very good. Compliments to the chef and pastry chef. The only downside is the lack of air conditioning, and in the late afternoon it gets very hot. With these high temperatures, it would be nice if there was.
Calandre July 2020
Review from Google
+ An excellent hotel for a four-star hotel. The rooms are comfortable and spacious, many of which have recently been renovated. The common areas, such as the bar and lounges, are tastefully furnished and spacious. The staff is very friendly and helpful, and kudos to the chef for the carefully presented and truly excellently cooked dishes. The hotel is located about three hundred meters from the small station, very convenient for traveling along the valley. The small trains take you to the town centers, from where you can also catch buses to reach more remote areas. We stayed during the period in which we had to comply with the virus regulations and therefore forgo several of the hotel's amenities, such as the sauna, gym, and wellness center. Just one note, given the current situation: upon arrival, no precautions were taken to ensure the guest was fever-free, even though there was a special machine. Around the lake, in the areas where there were deckchairs for sunbathing and relaxing, I never saw anyone sanitize them. I should also say that, just as guests left them in the evening, they were found there in the morning, without anyone tidying them up. Otherwise, great care was taken in the areas designated for dining, etc. In conclusion, an excellent hotel, even if it is the first of the excellent Falkensteiner family hotel chain.
V. July 2020
Review from Google
+ Excellent hotel, fantastic heated pools (especially the outdoor one). Large outdoor playground. Excellent food, especially the welcome prosecco. I recommend asking for a carafe of water. Vito, our guide, was very good and took us on some wonderful hikes.
Massimo July 2020
Review from Google
+ Upon arrival, we were given a free room upgrade. This is the hotel that launched the Falkensteiner chain and has been renovated in recent years. The staff is very helpful and competent. The cuisine is excellent and varies daily, and the wine list is excellent. The service is punctual and polite, never intrusive. The amenities are numerous: FalkyLand for children aged 3 and up is run by skilled educators with an excellent program; the playground is complete, well beyond expectations; morning excursions are led by a skilled, knowledgeable guide who is attentive to even the youngest guests. The pools are comfortable and relaxing; it's a shame the sauna area wasn't accessible during our entire week's stay. It's a perfect hotel for those with children aged 3 to 10: it's the best I've ever stayed in Europe. The price is considerable (around €300 per night with full board), but the value and quality are more than adequate.
Anonymous July 2020
travelled as family with young kids
+ I servizi per i bambini La comodità con i mezzo pubblici Il cibo
Giordano July 2020
travelled as family with young kids
Review from Google
+ A perfect family vacation in every way. Excellent food, including the pools and outdoor park, hand sanitizing facilities practically everywhere, gloves provided at every meal, excellent cleanliness, and full compliance with anti-Covid regulations. Let's just say you could stay a week at the hotel without feeling the need to escape. Otherwise, they offer free public transport (trains, buses, etc.) throughout your stay, as well as bicycles for adults and children. Absolute relaxation, especially in the evenings. In one word? We'll gladly return.
Irene July 2020
Review from Google
+ I stayed with my family at this hotel last Easter. As Mary Poppins said of herself, I recommend this hotel: perfect in every way! The only minor flaw was the excessive heat in the room, which, despite the technician's efforts, only slightly decreased, and we slept with the window open, but it wasn't bad. Family rooms: very spacious and attentive to the needs of little ones (separate bathroom with toilet, changing table, and two sinks, one for adults and one for children). Menu for everyone and a 24-hour baby kitchen. Free baby food. Good-quality meals for all tastes. They even offer a mid-afternoon snack: fruit and cakes, a real treat. Activities for everyone: swimming pool, outdoor park, soccer field, games, bicycles, excursions. Overall, it was a truly relaxing experience because everything went well, and one thing that struck me was the serenity: I never experienced any tension and the staff were very calm. We chatted with a waitress who's been working there for over 10 years, and she told us she feels like a family. There's a lovely atmosphere, a significant added value. All this in an enchanting location: the Puster Valley. We hope to return soon!
Stella July 2020
Review from Google
+ Friendly staff but the structure needs renovation
Robin June 2020
Review from Google
+ Good food and friendly staff.
Stavri April 2020
Review from Google
+ Beautiful
Sara March 2020
Review from Google
+ Beautiful hotel, excellent food. Lovely spa area. As already mentioned, the rooms are too warm; fortunately, you can turn off the heaters, but it's still too hot. Helpful staff. Good value for money. I would definitely return.
Fulvio March 2020
Review from Google
+ Very friendly and extremely helpful staff. The property is large and well-equipped, especially for families with children. For those who ski, the train station is very close, taking you to the Perca ski lifts in 25 minutes. The food is excellent, the only flaw being that breakfast opens at 7:30, which is frankly a bit too late for those who want to be on the slopes early in the morning. But the staff was attentive, and we managed to find a solution. Recommended.
Britt March 2020
travelled as family with young kids
Review from Google
+ Very nice family hotel!The food and the people who work here are great!Free skitrain is on 100m from the hotel. Special thanks to Barbara from the reception who helped us very well (Transfer to Carinzia) Super service!!
Cosima March 2020
Review from Google
+ A very professionally maintained and managed four-star hotel. Our room was very large and welcoming, with two bathrooms—one with sinks and a tub/shower, the other with a toilet and sink—and a lovely balcony overlooking the pool and the hotel's private lake. The staff was always helpful and smiling. For lunch, they offer a snack buffet, which always includes a first course, various side dishes, bread, fruit, and ice cream. For dinner, depending on the evening, there can be either a generous buffet with a wide selection of dishes or a buffet of delicious and flavorful local cheeses. Some evenings, however, they serve the first course, second course, and dessert at the table, and there's always a buffet of vegetables and appetizers, as well as a cheese buffet. Breakfast was rich and plentiful, with something for everyone. Guests can enjoy a beautiful pool, and bathrobes and towels are provided in their rooms. There's also a sauna and even a spa with various massages and other options. Definitely worth a try.
livio March 2020
travelled as family with young kids
Review from Google
+ I spent a week at this wonderful hotel where the staff was truly attentive to my family's every need!! The kitchen offers a wide variety of dishes and the wine cellar offers a selection for true connoisseurs! The cleanliness of the premises and the rooms are impeccable! In short, I will return and recommend it!!! Lastly, the sauna with scented steam jets is unique.
Paweł March 2020
Review from Google
+ The best hotel for families in Sudtirol (they even have won the prize in this category). Perfect location (near trains station), very good restaurant and friendly staff.
Walter February 2020
Review from Google
+ Perfect for a family. Great value for money.
Malgorzata February 2020
travelled as family with young kids
Review from Google
+ This was our second time at the hotel, and it was fantastic again. Great service, great food, and excellent family packages. We'd love to go back!
Elena February 2020
Review from Google
+ A beautiful hotel for a family vacation, ideal for children and adults alike. Sauna, pool, excellent cuisine, and a generous buffet. Recommended.
Maria February 2020
Review from Google
+ Attentive and helpful staff, exquisite food, super breakfasts
Hanna February 2020
Review from Google
+ A great place, you feel right at home. The food is excellent. The hotel's location is also worth appreciating – right next to the cable car, right on the slopes :)
Denis February 2020
travelled as family with young kids
Review from Google
+ Wonderful place to spend a wonderful holiday with children. Here you will find everything you need for you and for them, from games, to services, to baby food... In short, nothing is missing. All the staff were also very friendly. We will definitely be back.
Ivan January 2020
Review from Google
+ Top for families
Nicoletta January 2020
Review from Google
+ Amazing place to unplug.
Ignazio January 2020
Review from Google
+ Beautiful
Enrico January 2020
Review from Google
+ Excellent family hotel, delicious cuisine and top-notch services.
Lino January 2020
Review from Google
+ A hotel chain specializing in families with young children and teenagers. The Castelderne hotel, with its own lake, is beautiful and offers daily guided tours and impeccable service.
Hugo January 2020
Review from Google
+ Absolutely fantastic. Service, cleanliness, and availability of services provided. The restaurant is still not perfect... but far from being a negative point.
simone January 2020
Review from Google
+ Super-equipped place for adults and children aged 3 and under. Very kind staff! Heated indoor and outdoor pool, train that goes to the valleys 20 meters from the hotel. Spa massages, excellent and unlimited food, the only problem is that you could gain too much weight . The frozen lake and mountains do the rest... Excellent rating, congratulations. The welcome with soups and desserts was also excellent! Very large rooms, perfect shower water.
Francesco December 2019
Review from Google
+ Gorgeous as always!!!
Alessandro December 2019
Review from Google
+ Let's start by saying that the hotel is fantastic. The service, the restaurant, the spa, everything is top-notch. We had a great time and the whole family loved it. I was hesitant to give it the maximum 5 stars, but there are two small flaws that lower the rating slightly (let's say 4.5 stars would still be well-deserved). The first is that the rooms are a bit small, especially the children's sleeping area, and the bathroom lacks a bidet. The second is only for skiers: the ski/boot storage isn't up to par with the rest of the hotel. Otherwise, everything else is top-notch!
Manfred December 2019
Review from Google
+ Perfect
Elisabetta December 2019
Review from Google
+ Kindness and warmth are the qualities that come to mind when I think of the four days I spent here during the week of the Immaculate Conception. The hotel isn't new, but it's very well-maintained, clean, warm, and welcoming. The staff were all incredibly friendly, from the front desk to the dining room, kitchen, and kids' club staff, to whom I owe a heartfelt thank you for their patience and smiles, even after hours. The food was excellent, with a varied buffet, both for breakfast and dinner. The afternoon snack was very welcome, with soup, broth, and a selection of desserts. What more can I say? Thank you? It was a wonderful experience.
marco December 2019
Review from Google
+ Perfect in everything
Livio December 2019
Review from Google
+ Very well-kept hotel with exceptional staff
michele November 2019
Review from Google
+ One of the best family hotels I've ever stayed in. Every aspect, both for parents and children of all ages, is meticulously taken care of.
Mirda November 2019
Review from Google
+ Great hotel! Good food. Beautiful surroundings, indoors and outdoors. Great for families with children. Would stay again. Recommendations!
Morena November 2019
Review from Google
+ Ideal for families, the pool area and outdoor park are very well kept and maintained.
Andrea October 2019
Review from Google
+ A family-friendly hotel with exceptional staff and top-notch amenities, close to Brunico, the train station, the bike path, and enchanting scenery. Excellent cuisine and comfortable, spacious rooms.
Ruzhdi October 2019
Review from Google
+ Splendid
Jasmin October 2019
Review from Google
+ A great family hotel. There's plenty to do here for families with children, and the kids are very well catered for. The room with a lake view was beautiful, with a great bathroom, plenty of space, and a lovely balcony. The food was very varied and tasty. The pool and sauna are really great! Two small drawbacks: the mattresses were very soft and saggy. The kitchen often couldn't keep up with restocking the buffet. As a result, there were often no sausages left, and in the evenings, there were no vegetables or desserts. That's annoying if you don't want to be standing at dinner at 6 p.m. But overall, a really nice hotel.
michal October 2019
Review from Google
+ Beautiful, comfortable and clean room with a nice porch, we all loved the warmed indoor and outdoor pools, The kids enjoyed the outdoor activities they have. They also have really nice saunas, kids are not allowed there. Food was good service was great.
Elena September 2019
travelled as family with young kids
+ I servizi per la famiglia, la posizione, il cibo
Mauro September 2019
Review from Google
+ Wonderful hotel...excellently equipped for children
Chiara September 2019
Review from Google
+ Perfect for families, nothing is left to chance, maximum attention for children, very kind staff.
Anna September 2019
Review from Google
+ How can we not praise the staff, the entertainers (the aunts ️), the waiters, the chef and his team, the beauty and perfect organization of this splendid hotel dedicated to relaxation and the attentive hospitality of the whole family, especially children of all ages. Heartfelt congratulations to everyone. See you soon. ️ Anna, Gigi, and Annagiulia (from Lecce)
Sergio September 2019
Review from Google
+ Great for kids. Private lake, no swimming allowed.
Aldo September 2019
Review from Google
+ I've been coming to this facility in the summer and fall for years now, and it has always met the needs of my family—two children, ages 7 and 9. The kids' club is excellently organized and managed. The facility, playground, park, and pools are always top-notch. The lake, a signature feature of the outdoor area, can be crossed on a characteristic pirate raft and offers an enchanting view. For adults, I find the service standards equally high and the quality/price ratio excellent.
Maria September 2019
Review from Google
+ A comfortable and well-organized hotel. Excellent location, opposite the train station, from which you can reach every tourist attraction without having to drive, using a pass they give you upon arrival. Children are well looked after at the kids' club from morning until night, including meals. The wellness center is excellent, with a heated indoor and outdoor pool, sauna, and Turkish bath. The meal menu is varied, with a wide selection of appetizers from the buffet and main courses served at the table. The rooms are spacious, with comfortable beds and fully equipped furnishings. Perhaps the carpets could use some parquet flooring. The lake surrounding the hotel is romantic. This is our second vacation here and we'd definitely stay again. Highly recommended for families with children.
Michal September 2019
travelled as family with young kids
Review from Google
+ Beautiful place for family, great gastronomy, kind waiters (especialy Giorgo), a place where you can do a lot of trips to surroundings..
Cristina September 2019
Review from Google
+ The hotel is family-friendly and has everything you need. The hot tub and spa are beautiful. They also rent everything you need, including bikes, at reasonable prices. I'll be back.
Annalisa August 2019
Review from Google
+ A paradise for children! And for parents too There are many recreational opportunities within the hotel: a swimming pool, trampolines, slides, a mini fly line, a raft across the lake, water and sand games, and an indoor playground. Many activities are organized every morning by the guide: waterfalls to fly over after a 50-minute climb, high mountain walks with strollers thanks to the ski lifts (included in the stay), lakes to visit and easily reach from the station just steps away from the hotel (rides included in the stay), mountain castles, and charming and characteristic churches. The cuisine is sublime, every dish carefully crafted to showcase the high-quality local products. Special menus are available for children, and above all, any wish expressed is fulfilled. Drinks are not included, but spring water is always provided with every meal. The hotel mascot often comes to greet and dance with the little guests, it really is the icing on a delicious cake, and giving us the CD of the "theme song" was a way to remember the happiness of my daughter who, as soon as she saw him, would shout: "Falky, my friend!"
M. August 2019
Review from Google
+ Ideal for children up to about 5-6 years old, with a lovely playground and a nice swimming pool. The food is particularly good!
Roberto August 2019
Review from Google
+ An ideal place for a holiday with children. Veit offers wonderful guided hikes, beautiful cycling routes, and plenty of recreational opportunities (rafting nearby, even for children), as well as relaxation options. It would be nice to have a space in the restaurant with gluten-free options (fresh bread, pastries, and breakfast items) in addition to the daily menu.
Alessandro August 2019
Review from Google
+ One of the best family hotels I've ever visited. I don't know where to begin listing its advantages: beautiful, comfortable, spacious rooms with a splendid view; truly excellent food, especially the dinner prepared by a Michelin-starred chef; all the staff are friendly, helpful, and cheerful, from the maître d' to the hiking guide; the kids' club organizes fantastic and educational activities for children; my 4-year-old daughter would have spent the entire vacation there. The location is stunning; you could even stay in the hotel for a whole day, exploring the lake, meadows, pools, saunas, massages, and relaxation areas. But less than half an hour away by car or train are other stunning locations, from mountain lakes to waterfalls, from peaks to adventure parks. One of the best vacations of my life (and certainly the most relaxing). Highly recommended!
Roger August 2019
Review from Google
+ Great hotel for families with kids. The food is average.
Emanuela August 2019
travelled as family with young kids
Review from Google
+ We spent a wonderful holiday, wonderful hotel, very friendly staff, special thanks to Veit (Jonny) from grandfather Thanks Emanuela
Jens July 2019
travelled as family with young kids
Review from Google
+ Very nice family hotel with plenty of activities for children (supervised children's area, private lake with rafts, playgrounds, children's buffet, etc.). Large hotel complex in South Tyrolean style. Very friendly and helpful staff. Excellent food (especially in the evenings with set menus). Large rooms – however, the rustic (expensive) Royal Family Rooms are in dire need of an overhaul. The furniture is visibly worn and dated (no vintage look!), and the bathroom also needs a fresh coat of paint. Given the hotel's price range, I consider this urgently necessary. The surroundings in the Pusta Valley are stunning and offer countless excursion options. The hotel also offers its own excursions. Overall, however, a highly recommended hotel --> more 4.5 than 4 out of 5 stars.
Sara July 2019
Review from Google
+ We spent our first holiday in Trentino here. Everything was wonderful; the hotel's excellent organization makes this type of holiday a memorable experience, even for families and first-timers. We hope to return very soon!
Helga July 2019
Review from Google
+ Family vacation
Sarah July 2019
Review from Google
+ The Falkensteiner Lido Ehrenburgerhof is a somewhat dated hotel with many positive amenities for families worth highlighting. The lobby and reception area, as well as the bar and restaurant, certainly don't meet modern standards in terms of appearance and interior design, but everything is well-maintained, and you'll find something for the little ones to play around in almost every room. The rooms are sufficiently large (we had a family room with a lake view) and well-maintained. I would particularly like to emphasize the clean and thorough work of the housekeeping staff; the rooms were cleaned meticulously every day, and there were always plenty of fresh towels in the bathroom. Thumbs up for that! The food was truly exquisite, the portions small, but never so small that you felt like there was nothing missing. There is also a generous salad and soup buffet, which you can help yourself to in addition to the three-course dinner menu. A few times a week, there are special themed buffet evenings where the food is not brought to your table. The food selection was consistently positive; there were delicious desserts, and the breakfast was also more than plentiful. However, there was only one coffee machine in the buffet room, which often resulted in very long waits. Our waiter, Valentin, was always friendly, thoughtful, and anticipated our every need. That was fantastic! We were annoyed by the sometimes very neglected outdoor area. The outdoor children's pool was more like a paddling pool, with all sorts of grass, creatures, and so on swimming around. The water was really not clean, and I wouldn't have wanted to let my small children swim there—a shame, because the weather would have been perfect for it. That left the swimming pool. This was the biggest disappointment of our entire stay. The outdoor area of ​​the pool, in particular, which, incidentally, is only accessible from inside (i.e., you can't directly enter the outdoor pool from the beautiful lawn), was so neglected that I couldn't believe it based on the reviews I'd read beforehand. In our opinion, something urgently needs to be done about this. The swimming pool also offers no play areas for small children; there are no slides or anything similar, and there's no indoor area for smaller children either. Most other family hotels do this much better. However, the outdoor adventure playground and the raft are absolute highlights for children. Falkyland is only for children aged 3 and up; our son is not quite 3 yet and couldn't take advantage of Falkyland's facilities, which was a shame, but understandable. There was also Babyland, which could be used 24/7, but only under parental supervision (also understandable). There are all kinds of toys for very young children, as well as pedal cars, doll strollers, etc. You can borrow buggies, baby carriers, etc. at reception. There's a small baby kitchen in the reception area where you can find milk and a few types of puree that you can prepare yourself. However, we were missing bowls and (plastic) spoons. There are disinfectant dispensers hanging throughout the hotel, none of which (at least none of the ones I used) were filled, which I can't understand. In the outdoor area near the playground, there were sometimes plates with leftover food from the day before lying around; we wish they had paid a little more attention to that. All in all, a hotel with good food, great service, and some options for children, but unfortunately, due to a few minor issues, it still falls a bit short of its potential for us.
Claudio July 2019
travelled as family with young kids
Review from Google
+ Excellent value for money. Weit's excursions are very enjoyable, and the rejuvenating afternoon sauna is also excellent. He's a true professional. Breakfast staff could be improved...
Veit July 2019
travelled as single traveller
Review from Google
+ Beautiful, well-kept hotel with very good cuisine!
Claudio July 2019
Review from Google
+ A very beautiful and well-maintained facility. Childcare is included, and the themes are very diverse.
Barbara July 2019
Review from Google
+ We returned today and already miss this magnificent hotel in the Puster Valley. We were pampered all week. From the receptionists to the waiters, especially Valentin, always attentive and available to our every need without being overbearing; in fact, we missed him on his day off... The chef, always with excellent culinary offerings. To the girls at Falki Land, where our 4-year-old daughter always wanted to go, we tried to dissuade her so we could spend time together, but with little success. And last but not least, Veith, who takes you on a discovery of magnificent places with his kindness and spontaneity, and in the evenings relaxes you with sauna infusions that are simply spectacular. Well, what more can we say... You just have to experience this little paradise for yourself.
Brigitte June 2019
Review from Google
+ A very large, but still recommendable hotel, opposite the train station, ideal in winter for easy access to Kronplatz.
Rosa June 2019
Review from Google
+ Beautiful hotel for families, even for those like me who went with a 4-month-old baby. Friendly staff. Gorgeous location. No hairpin bends.
vanxi June 2019
travelled as family with young kids
Review from Google
+ Dear Falkensteiner team, we felt very comfortable with you again. The food and service were excellent. The only downside is the lack of ventilation in the children's bunk beds. Best regards
Yoga June 2019
Review from Google
+ Dear Falkensteiner team, we felt completely at home, perfect service, you are a fantastic team! Highly recommended! Saying goodbye is very difficult for us. Best wishes and keep up the good work.
Alexander June 2019
Review from Google
+ Very nice and ideal for a holiday with children.
Giulia June 2019
Review from Google
+ Fabulous!!!!
Judy May 2019
Review from Google
+ Gorgeous, great service... Music at the bar and family friendly.. Loved the sauna and indoor swimming pool
Piotr May 2019
Review from Google
+ A great place to ski with kids. I recommend it to everyone.
Steffi May 2019
Review from Google
+ A very nice facility; whether the weather is good or bad, the kids are very well entertained. Falki's Kids Club is a lot of fun for the children.
Sandra May 2019
Review from Google
+ Super nice family hotel
lorena May 2019
Review from Google
+ Nothing to complain about the service in general, the baby club is excellent. I have a 20-month-old baby, and the play area feels like a mini nursery with all the amenities. The kitchenette for baby food is always open, and bottle milk is available. Recommended for families with children.
Waltraud April 2019
Review from Google
+ Beautifully located, elegant hotel with a lakeside terrace Popular with holidaymakers
Florian April 2019
Review from Google
+ Very nice family hotel
Helga April 2019
Review from Google
+ Eating cinnamon didn't taste so good to me and others.
andi March 2019
travelled as family with young kids
Review from Google
+ A lovely hotel with friendly staff! Especially the childcare (Lena) and bartender (Asmir)
Andrea March 2019
Review from Google
+ The facility is a bit dated and in need of renovation and maintenance (especially the pool/spa area). Drink prices also need to be reconsidered (€3.90 for 75cl of sparkling water seems excessive). But nothing is lacking: the food and service are top-notch. The staff are friendly, attentive, and very helpful. The kids' club is excellent.
Cinzia March 2019
Review from Google
+ It's a fantastic place. It gives you a sense of serenity.
alessandro March 2019
Review from Google
+ Enchanting place
Dezsö March 2019
travelled as family with young kids
+ stets zuvorkommendes,aufmerksames, hilfsbereites Team an der Rezeption, im Restaurant, fürsorgliche Kinderbetreuung, buntes Programm für die Kids, super Betreuung im Wellness-, und Saunabereich
Anonymous March 2019
travelled as family with young kids
+ Hotel molto accogliente e pulito, personale gentile e disponibile a soddisfare ogni esigenza; cibo molto buono; intrattenimento bambini molto buono, la nostra bimba si è divertita tantissimo; comodo alla stazione dei treni per raggiungere le funivie per andare sulle piste.
Alessandro March 2019
Review from Google
+ Overall, an excellent hotel. 3-star room. Spacious and clean. It's a shame it's a connecting room and the door separating the two rooms isn't soundproofed. You can hear everything that happens in the other room. 5-star terrace and garden outside the room with deckchairs overlooking the lake. 3-star bathroom. Average, but no bidet. Spa center rated 5. Gorgeous. Relaxing. Clean. Warm. 5-star food. Something new every evening. Everything special. Truly excellent cuisine for both children and adults. International breakfast buffet. 5-star service and courtesy. Everything perfect. There's a train stop outside the hotel. Very useful for exploring the entire valley. Free weekly passes for all public transportation are included. We didn't take advantage of the entertainment, but they seem very good and organized. A special thanks to the waiter Giovanni.
Lena March 2019
Review from Google
+ Unfortunately the price-performance ratio is not justified.
Angelo March 2019
Review from Google
+ A beautiful environment, great for relaxing and keeping the kids busy with the nannies while you think about yourself.
Filip February 2019
Review from Google
+ The rooms are of a good standard. The food is excellent and the selection is plentiful. The gym is tiny. The pool and saunas are okay, but could be more for such a large hotel. It's a quiet location, close to the train, which takes you to Kronplatz in 20 minutes. An ideal hotel for families.
alberto February 2019
Review from Google
+ Impeccable for location, service, quality of food, connections.
Wojciech February 2019
Review from Google
+ Everyone would love to relax there. Comfort and attractions for the whole family.
Marcin February 2019
Review from Google
+ Been there twice. Very kids-friendly, you can observe it basically everywhere. Big kids playground. Delicious food (however I was very surprised with the Tyrol Special dish). Nice sauna, great sauna master conducting Aufguss. It was a pity that only twice per week. Convenient train connection, however trains were not very reliable.
Dario February 2019
Review from Google
+ Beautiful structure
Paolo February 2019
travelled as family with young kids
+ Servizi per bambini proposti dall'hotel
Christos January 2019
Review from Google
+ A suppppppeeeerrr beautiful house, it's worth every cent, it's just fantastic. Super friendly staff they are just super friendly and nice A1
Drijon January 2019
Review from Google
+ Beautiful hotel, nothing is missing, excellent service
Emma January 2019
Review from Google
+ Great hotel for families
Bianca January 2019
Review from Google
+ Getting on in years....
Felix January 2019
Review from Google
+ Very nice rooms. Only the spa area is outdated. Also, the water temperature is unreliable in winter.
Chiara January 2019
Review from Google
+ This is my second stay, both in mid-December. The hotel is fabulous, with clean and spacious rooms, including family suites. The spa is exceptional, offering a wide selection of treatments, and the staff is professional and courteous. Both indoor and outdoor pools and a sauna are also available. There's a dedicated ski storage room, and the train stop is very close to the hotel, allowing you to reach the ski slopes as well as Brunico, San Candido, and, if you prefer, even Austria. The restaurant is exceptional, offering a wide selection of both traditional local and international dishes. Great attention is paid to children, with dedicated areas and a kids' club.
Luca January 2019
Review from Google
+ The perfect family vacation! A top-notch hotel, babysitting services, a spa, an indoor and outdoor pool, and a killer buffet! The rooms even have child-sized sinks. The table service could be improved, but otherwise everything was perfect. Easily connected to Kronplaz by a convenient train. However, if you want to attend courses in Riscone, it's best to arrive by car.
franco December 2018
Review from Google
+ I LOVE it I was with my family, the food, the rooms, the service and the staff are fantastic and kind.
Pogrebne December 2018
Review from Google
+ Pleasant
GIANNI December 2018
Review from Google
+ It's wonderful
Angelo December 2018
Review from Google
+ Beautiful, comfortable, and VERY CLEAN hotel. The staff is truly capable and ready to accommodate any request from both adults and our children. Regarding the food and personal care, I have no more adjectives to describe the extraordinary professionalism and kindness of the entire staff. I recommend it to all families with and without children.
Martin November 2018
Review from Google
+ Very friendly staff, very warm toddler area. Rooms a bit dated but large and clean.
Nico November 2018
Review from Google
+ A beautiful hotel with great activities for children. Delicious food and a beautiful hotel complex. You'll feel very comfortable here!
matteo November 2018
Review from Google
+ Handsome
Paolo November 2018
Review from Google
+ Excellent family hotel, kindness, hospitality and excellent restaurant.
Elisabetta November 2018
Review from Google
+ Always nice to come back
Davide November 2018
Review from Google
+ Beautiful place, ideal for families with children of any age, fully equipped with every child-friendly service, friendly and kind staff... A real shame to go home
BL00dY3nD November 2018
Review from Google
+ It was very pleasant and beautiful. Above all, it's suitable for everyone, from young to old.
Antonelli November 2018
Review from Google
+ One of the best family hotels I've ever visited
Nicola October 2018
Review from Google
+ Wonderful hotel, especially for children. Organized down to the smallest detail for every family's stay. Congratulations!
Agata October 2018
Review from Google
+ Great hotel.
Nadia October 2018
Review from Google
+ Everything is really beautiful, compliments to the chefs
Joachim October 2018
Review from Google
+ Very family-friendly, there's a lot to do for children. Friendly staff, always happy to come back. Dinner was very good, breakfast buffet had a good selection, rooms were okay, spacious and clean. If I had to criticize anything, it would be that it was only on a high level. In conclusion, it's recommended.
Alex October 2018
Review from Google
+ A fantastic hotel in a beautiful location! The room is comfortable and spacious with a very large balcony! The food here is excellent! Highly recommended!
alex October 2018
Review from Google
+ There aren't enough words to describe the hospitality and helpfulness of this hotel and its staff. I can only say that it's perfectly equipped to accommodate families, groups, and couples, so you're spoiled for choice. Pool, sauna, gym, excursions organized by the great Veit, and what more could I say? Veli, who makes you feel like a king, or Valentin in the dining room, who always has a smile and a thoughtful eye, no matter what time of day. And last but not least, Barbara at reception, always available for any questions or information, and the Falchi girls, like sweet mothers to our children. And a round of applause to all the staff, from the kitchen, dining room, rooms, organizers, and owners. Sorry, but for me, it's truly the best and close to everything, with the train stop just 10 meters away. All I can say is: come, come, come, you won't regret it...
ugo September 2018
Review from Google
+ The hotel's furnishings are a bit dated, and the spa smells musty. The pool could use a major renovation, and the saunas lack herbal teas and fruit. The food is excellent, and the staff is very friendly and professional.
Donato September 2018
Review from Google
+ Excellent comfort, excellent cuisine, very friendly service
Felix September 2018
Review from Google
+ A lovely place to linger.
simone September 2018
Review from Google
+ Exceptional atmosphere, friendly staff, excellent food, ideal for those with children who want to relax thanks to the fully equipped spaces with games, slides, etc., supervised by excellent nannies.
Yamirka September 2018
Review from Google
+ Perfect place, ideal hotel for the family; top staff...welcoming and kind at any time of the day. Good and plentiful food. Everything well organized; especially because they have a guide who goes on excursions with the family and takes you to enchanting places. The guide is called (FAIT), a wonderful and very kind guy. Since we have been coming for a long time, I am writing this review because I would like them to add a fruit juicer for breakfast in the morning... it would be perfect. For the rest, the structure is truly worth it. No doubt families, try it and believe it.
Erik September 2018
Review from Google
+ A lovely family hotel with excellent cuisine. The grounds are very well-maintained and feature playgrounds, a sunbathing lawn, and a small lake. There's a baby and children's club with a comprehensive program. The hotel also offers an indoor pool with a children's pool and an outdoor pool, various saunas, and a pleasant spa area. The renovated rooms are adequate. Prices are on the higher end.
Eltiana September 2018
Review from Google
+ We spent 5 wonderful days. The hotel's location is truly beautiful for both adults and children. Nice play areas. Free train tickets to visit all of South Tyrol were a great initiative. Babyland and Falkyland were very nice. The food was quite good and plentiful for breakfast and dinner, but lunch was a bit too sparse and often recycled despite being a light buffet. Only tap water was included, but for a hotel like this, draft beer or at least house wine would have been much appreciated. We didn't really like the dated interior furnishings, the carpeting, and many bathrooms without bidets. Cleanliness was good. The baby food area with baby food included in the price was really useful. At reception, they initially assigned us a stuffy room on the first floor, even though we had booked a Royal Lake View room. Fortunately, upon insistent request, they changed us. The staff didn't seem particularly helpful or friendly, but they did the bare minimum and were cold. The organized trips were very nice. Aside from a few negative things that have been reported, the place is really worth it, even just for the splendid view around it.
Anonymous August 2018
travelled as elderly couple
+ Lage zum Bahnhof Um direkt zum kein Platz zu gelangen
Riccardo August 2018
Review from Google
+ Gorgeous location and friendly, helpful staff. Rooms and common areas are clean and well-maintained. From my point of view, the only flaw is the food: limited choice and average...almost poor quality. I highly recommend it to families with children.
anastasia August 2018
Review from Google
+ Marvelous!
Francesca August 2018
Review from Google
+ We thoroughly enjoyed the restaurant, which offers quality products with excellent presentation and is staffed by friendly, helpful staff. The spa area also didn't disappoint, even though the facilities are dated; everything is well-maintained and clean. The gym isn't very well-maintained, but we still managed to get in a workout. The lake-view rooms are the best, and they're very clean. Everything is family-friendly, and the staff is attentive to everyone's needs. The children's activities are well-organized and fun, and there are new, well-designed play areas. This is the second Falkesteiner we've stayed at, and we highly recommend it!
Fabrizio August 2018
Review from Google
+ Nice, large hotel with a beautiful view of the lake. The rooms are beautiful. The years are showing in some places.
Maurizio August 2018
Review from Google
+ Great for families...very nice
Max August 2018
Review from Google
+ Great experience!!! The hotel is ideal for families with children....comfortable rooms, beautiful, and relaxing surroundings! Every day there's something to do to spend days in complete relaxation in the mountains...the staff is very friendly and helpful! The restaurant is good, but there's room for improvement, but we can't complain!!!
B August 2018
Review from Google
+ The desire to return remains...
HM August 2018
Review from Google
+ We like to travel there
Simone August 2018
Review from Google
+ Top place
Monica August 2018
Review from Google
+ An unforgettable holiday... The perfect place for the whole family. Where you can let go and have fun in a different way every day. Everything was perfect. From the stunning and spotlessly clean location to the always excellent and plentiful food. Up to the staff, who were always very kind and available to meet every need. The possibility of going on excursions with a highly professional local guide every day to different destinations was also appreciated. I recommend it to everyone. It truly is a paradise for adults and children alike.
Grazia August 2018
Review from Google
+ A dream for families
Andi August 2018
Review from Google
+ Staff and food were excellent! The infrastructure is outdated, especially the gym. The lake doesn't deserve the name "bathing lake." It's not inviting for swimming and even has "No Swimming" signs. The beach bar was closed despite the high season and great weather. The dining room was too hot; a door lets in fresh air, and the ventilation was off. Dining outside is not allowed in the evenings.
Salvatore July 2018
Review from Google
+ A beautiful and elegant property in an enchanting and peaceful location, surrounded by mountains and overlooking a small lake. Large and clean room with a lovely balcony. Excellent and carefully presented dishes; a varied buffet; and snacks from 3 to 5 pm with a selection of sweet and savory dishes. The property features an indoor and outdoor pool (both a bit small), a whirlpool, a kids' club, and a relaxing reading room. Outside, there's a raft on the lake, allowing guests to cross it, and a children's playground. Helpful and friendly staff. RECOMMENDED
silva July 2018
Review from Google
+ Aside from the fact that they don't allow dogs, but if you bring them they charge 10 euros a day...other than that, it's a very nice hotel. Nothing to complain about, excellent food. Clean rooms. It's a shame that since it's not family-run, it's a very cold and unwelcoming environment.
Carina July 2018
Review from Google
+ Top hotel for families!!! While the kids are surprised every day with fantastic activities at Falkyland and can kick a ball around on the hotel's own football pitch until dark, mom and dad can completely relax and unwind. The food is first-class and varied. The rooms with a separate sleeping area for the children are spacious and clean. The staff in all departments are very friendly and helpful!!! In summary, we would gladly recommend this hotel and would love to come back ourselves! Thank you for a few relaxing days!
Martin July 2018
Review from Google
+ One of the best places I know in South Tyrol
Thorsten July 2018
Review from Google
+ Very polite and accommodating staff, great excursions for families. No standard excursion program, yet still well organized!
Boris July 2018
Review from Google
+ Excellent structure with all the comforts a family needs, spacious rooms, excellent cuisine, friendly and helpful staff.
Mario July 2018
Review from Google
+ Good family hotel
Gianluca June 2018
Review from Google
+ The structure is suitable for families but it needs renovation to maintain its 4-star status.
Antarou June 2018
Review from Google
+ Beautiful place, everyone is great, especially the chef GianPietro who makes fabulous omelettes.
Cristiana June 2018
Review from Google
+ Important structure, beautiful play areas for children, excellent location
tom June 2018
Review from Google
+ Simply fantastic! Highly recommended for families with children. Everything is taken care of!
Hanspeter June 2018
Review from Google
+ Extremely friendly staff, excellent food, and a nice indoor pool. The playground is also great. We didn't use the swimming pond, but we did use the heated outdoor pool. All in all, a good hotel for families with children, perfectly located on the bike path. Public transport is free with the guest card. E-bikes and city bikes are available for a small fee. Childcare is provided in Falkyland, which our daughter really appreciated. Only the rooms are a bit older and seem worn, but this didn't detract from our perfect family vacation.
Marco June 2018
Review from Google
+ A fully equipped family hotel with a free public transport ticket included. The Ehrenburg train station is right across the street. Excellent food, bicycles (including e-bikes), and all the amenities for children. The kids' club is open from 2:30 PM until after dinner. The best for families. Brunico is 10 km away. Lienz is a 2-hour train ride away.
Silvan June 2018
Review from Google
+ Great place for families. Rooms are a bit outdated but the food is super delicious. The playground and the pool are fantastic. There is also an indoor playground.
Matt June 2018
Review from Google
+ Wonderful experience, good staff, great service and very kid-centric. It's not a cheap holiday, but as it's all-inclusive, no complaints. Pool is lovely, as are gardens and shared areas. Only thing I'd change is the menu. If you're a meat lover it's Paradise; but if you're a vegetarian your options are very, very limited. I found myself eating pasta and tomato sauce from the kids menu far too frequently.
Davide May 2018
Review from Google
+ Spectacular location, perfect for kids. Relaxation guaranteed.
Niklas May 2018
Review from Google
+ fish
Barbara April 2018
Review from Google
+ Excellent in everything
Anxhela March 2018
Review from Google
+ A very nice hotel, located on a man-made lake, with a sauna for guests staying at the hotel. Even if you don't use it, you can still enjoy an aperitif with a beautiful view.
Andreas March 2018
Review from Google
+ Very nice
Alessio March 2018
Review from Google
+ Good organization, very welcoming for families with children, price a little high
Luigi March 2018
Review from Google
+ Perfect for skiers and families
I March 2018
Review from Google
+ It was beautiful... I recommend it to everyone
Riki March 2018
Review from Google
+ A charming place, with incredibly friendly staff, from the hunchbacked receptionist to the chefs. The food here is truly excellent, and available practically any time of day. There's breakfast, a mini lunch that's not so mini, an afternoon snack with soups and desserts from the buffet, and dinner in the evening is out of this world, with a truly varied buffet menu. The babysitting service for children is fantastic: our 8-year-old son always wanted to go down to the mini club, where he had fun with so many new friends. You can also go sledding on the hotel lawn, with sleds provided free of charge. HIGHLY RECOMMENDED IF YOU WANT TO RELAX HERE IN THE DOLOMITES AND ALSO WANT TO GO SKIING ON THE KRONPLATZ.
Elena March 2018
Review from Google
+ A perfect place for families with children. Whatever your needs, they're catered for.
Mattia March 2018
Review from Google
+ A magical place for families, with excellent services, more than comfortable rooms, facilities for children of all kinds, and truly trained staff.
Artur March 2018
Review from Google
+ It's a wonderful, one-of-a-kind hotel, you might say. Lux
Sebastian February 2018
Review from Google
+ Overall, a good hotel with very friendly staff and excellent food. Unfortunately, the rooms are a bit dated and have carpeted floors. The hotel's age is also evident in many other areas, although it's clear that they are investing heavily in improvements. When we were there, Falkyland was barely open, even when the posted signs indicated it should be. This was a bit disappointing for the children. A ticket provided by the hotel allowed free use of local public transport. The train station is right outside the hotel. However, other hotels in South Tyrol offer significantly more, such as free access to mountain lifts and museums.
M February 2018
Review from Google
+ It's a fantastic family hotel! Mom and Dad have time for themselves and for their little princess. She loves the Falky Club and is thrilled with the impeccable care! We'd love to come back
Nessuno February 2018
Review from Google
+ Excellent hospitality, staff always available.
Luca February 2018
Review from Google
+ Great for those with kids! My only complaint would be the pool water, which was a bit chilly.
Fabio January 2018
Review from Google
+ A pleasant and relaxing place. Good food and spacious rooms. Perfect for a weekend in the mountains.
Mn January 2018
Review from Google
+ The complex itself is okay, the playground is great for the kids! Fantastic cuisine, the buffet selection on the half board is great, and the breakfast is excellent! The receptionists are a bit clumsy, but the restaurant staff are very polite. The swimming pool is okay, but you can see traces of mold. The room is large, the bathroom very clean.
Agmed January 2018
Review from Google
+ An ideal hotel for families with children. Friendly service.
Milemos January 2018
Review from Google
+ Amazing place!!! The staff were very kind and always available. The food was excellent, as were the wines. It was a wonderful experience.
Asghar January 2018
Review from Google
+ Very nice
Costanza December 2017
travelled as family with young kids
+ "Welcome home" è proprio la frase che più descrive questo hotel. Ci si sente a casa, è molto accogliente e il personale gentilissimo. Per una famiglia con bambini piccoli è il paradiso: area baby con educatrice 4 ore al giorno (minimo per i bambini sotto i 3 anni). Struttura fantastica, arredata con gusto e funzionale (soprattutto area bimbi, spa, piscine, palestra, aree ristorazione). Appena arrivi ti consegnano la card per viaggiare con i mezzi pubblici gratuitamente. La stazione ferroviaria è appena fuori dall'hotel.
Jennifer July 2017
travelled as family with young kids
+ Ein hervorragendes Hotel. Das Essen, die Zimmer und das Personal sind Spitze. Wir haben den Urlaub sehr genossen
Anonymous June 2017
travelled as family with young kids
+ Es waren alle sehr freundlich. Unsere ersten Ferien mit unserem Sohn nach der Diagnose glutenunverträglickeit. Das Hotel ist super auf Laktose und Gluten-Unverträglichkeit eingestellt und es hat alles reibungslos geklappt. Wir waren sehr glücklich und zufrieden. Dankeschön an das Hotel
Daniela May 2017
travelled as family with young kids
+ Babybetreuung + Essen + Außenanlage + Schwimmbad
Anonymous August 2016
travelled as family with young kids
+ - Sehr freundliches Personal. Sehr gutes Essen
Perica March 2016
travelled as family with young kids
+ Gastfreundschaft und Kinderfreundlichkeit
Anonymous March 2016
travelled as family with young kids
+ Tutto. Molto ben gestito a portata di tutte le famiglie con figli anche piccoli come i miei (4 anni e 6 mesi). Vicino al treno una gran comodità. Si mangia molto bene.
Anonymous February 2016
travelled as family with young kids
+ L'arredamento, la cucina
Anonymous January 2016
travelled as family with young kids
+ Familienfreundliches Hotel Kinderangebote
Anonymous January 2016
travelled as elderly couple
+ È piaciuto molto l'ambiente, il personale e il cibo
Anonymous September 2015
travelled as family with young kids
+ Il mangiare la spa

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Falkensteiner Family Resort Lido-Logo
Address
How to find us
Falkensteiner Family Resort Lido location Indicate on map & Street View
Bahnhofstraße 7 / Via Stazione 7
39030 Kiens - Kronplatz

Go to our Prices
Our prices
from 192.- € per day

Reviews
What our guests say about us
513 Reviews: 4.6 from 5
alberto February 2026 travelled as group of friends + Stayed 2 days Beautiful hotel with a youthful atmosphere, attention to detail, a gem, adults-only spa where you can regenerate
laura February 2026 travelled as family with young kids + The hotel is recently renovated and very well-kept. The common areas are beautiful, including the renovated, minimalist Castle Room, which is very cute and fun for children. Given the hotel's quality and star rating, I would have expected a more well-stocked guest kit in the bathroom (just the bare minimum). The children's play areas are also wonderful: a playground both in the garden and on the roof of the hotel, a semi-covered play gym, a very fun Valo Jump, a well-kept Falky Land full of games, and excellent entertainment for children and teenagers! The wellness area and swimming pools are beautiful and spacious, with an excellent outdoor water temperature! In short, a nice place, but it's lost and lacking in the restaurant area: the dining room is not very spacious, with tables all close together (not very practical when it rains, especially since it's very popular with families with small children, so there's little room for strollers and high chairs!), and the breakfast and dinner room is large and beautiful. Breakfast was plentiful and good, lunch and dinner could be improved (pasta and risotto were always overcooked, meat was often undercooked), in short, not exactly great! On the other hand, there was an excellent selection of soft drinks in glass bottles, top-quality brands: Kohl and Polara. Many pros but also cons, as an Italian I expect better food, more valued products and above all I would like to eat typical dishes. Very helpful and courteous staff, we really appreciated the complimentary bottle of prosecco for our anniversary! I hope you can improve the food department because it would be a real shame, otherwise you are worth a lot.
Francesca February 2026 travelled as family with young kids + We've only just returned, but we're already incredibly homesick. It was a truly magical stay: the property is wonderful, and every detail is designed to pamper guests. Special praise goes to all the staff: kind, knowledgeable, and always available professionals, capable of creating a unique atmosphere. Special mention goes to Falkyland: the staff is highly qualified and incredibly sweet. My little girl had so much fun it was almost impossible to take her away! Everything was perfect, thank you so much.
Opening times
Our opening times
Check-in from 15:00
Check-out until 10:30
Furniture
We offer the following
  • Barrier-free
  • Relax room
  • Terrace
  • Garden
  • Sun-bathing lawn
  • Elevator
  • Wireless/WiFi/Wlan
  • Air-conditioner
  • TV
  • Bed clothes
  • Bath robe
  • Hairdryer
  • Bathroom with shower
  • Bathromm with bidet
  • Terrace
  • Lounge
  • Desk
  • Safe
  • Minibar
  • Multilingual receptionists by day
  • Pets not allowed
  • Pool/beach towels
  • Laundry service
  • Room service
  • Shuttle service
  • Shuttle service (train station, airport)
  • Free ski bus
  • Int he village centre
  • Family-friendly
  • Double Room
  • More beds rooms
  • Rooms for families
  • Suite
  • Fitness room
  • Ping-Pong
  • Hiking Guide
  • Bike rental
  • E-bike rental
  • On the ski slope
  • Ski depot in the house
  • Ski rental nearby
  • Ski rental at the hotel
  • Snow boot dryer
  • Wellness area
  • Indoor swimming pool
  • Outdoor pool
  • Indoor Jacuzzi
  • Outdoor Jacuzzi
  • Heated pool
  • Swimming pond
  • Finnish sauna
  • Hay bath
  • Turkish bath
  • Solarium
  • Relaxation room
  • Beauty / Cosmetics
  • Massage
  • Yoga
  • Home made products
  • Breakfast in the room
  • Restaurants
  • Bar/Caffè
  • Evening entertainment
  • Weekly programme
  • Family-friendly facilities
  • Children's pool
  • Playground
  • Play room
  • Children’s entertainment
  • Babysitting
  • Children's meals
  • Baby-care room
  • Parking
  • Garage
  • Parking with charging stations for electric vehicles
Show others
Typology
Int he village centre
Family-friendly
Accommodation facilities
Barrier-free
Relax room
Terrace
Garden
Sun-bathing lawn
Elevator
Wireless/WiFi/Wlan
Air-conditioner
Services
Multilingual receptionists by day
Pets not allowed
Pool/beach towels
Laundry service
Room service
Shuttle service
Shuttle service (train station, airport)
Free ski bus
Room types
Double Room
More beds rooms
Rooms for families
Suite
Room/Apartment amenities
TV
Bed clothes
Bath robe
Hairdryer
Bathroom with shower
Bathromm with bidet
Terrace
Lounge
Desk
Safe
Minibar
Apartment amenities
Sport
Fitness room
Ping-Pong
Hiking Guide
Bike rental
E-bike rental
On the ski slope
Ski depot in the house
Ski rental nearby
Ski rental at the hotel
Snow boot dryer
Wellness & spa
Pool
Wellness area
Indoor swimming pool
Outdoor pool
Indoor Jacuzzi
Outdoor Jacuzzi
Heated pool
Swimming pond
Finnish sauna
Hay bath
Turkish bath
Solarium
Relaxation room
Beauty / Cosmetics
Massage
Yoga
Food & drink
Home made products
Breakfast in the room
Restaurants
Bar/Caffè
Entertainment
Evening entertainment
Weekly programme
For kids
Family-friendly facilities
Children's pool
Playground
Play room
Children’s entertainment
Babysitting
Children's meals
Baby-care room
Parking
Parking
Garage
Parking with charging stations for electric vehicles
Payment possibilities
You can pay with
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CIN code IT021021A127MBJ8SN