Reviews
Jutta November 2025
+
This was our second visit. There's absolutely nothing to criticize. The family who runs the place is incredibly welcoming; you immediately feel at home. The food is plentiful, truly delicious, and of the highest quality. The spa area is very spacious and beautifully designed, with various saunas and an exceptionally large outdoor pool where you can actually swim. We'll definitely be back!
Florian November 2025
+
Come by and let yourself be pampered.
Julia November 2025
travelled as
young couple
Review from Google
+
Our absolute favorite hotel!
The friendliness of the staff, the excellent food, and the beautiful hotel grounds – both inside and out – are truly unbeatable!
The rooms in the older building are also perfectly fine, especially since they are significantly cheaper. Particularly if you hardly spend any time in your room anyway ;-)
We would also like to highlight the exceptionally thorough room cleaning – not only spotless, but always perfectly tidy!
The host family is always present, extremely friendly, and very communicative.
A hotel we can wholeheartedly recommend! We will definitely be back, hopefully soon ;-)
Sandra November 2025
travelled as
young couple
Review from Google
+
A very nice hotel. Everything here is perfect. The spa area is fantastic. The food is excellent – both the buffet and the set menu... all very plentiful.
The staff was very attentive and friendly. We will definitely be back!
Philip October 2025
+
I had dinner here with my wife. We were looking for a restaurant and arrived late. Many thanks to the service staff for making it possible for us to have dinner. The food was excellent, and the service was very friendly and attentive. A lovely restaurant and a very lovely hotel.
Federico October 2025
travelled as
family with young kids
Review from Google
+
We discovered the Alpine Spa Resort Viktoria almost by chance, searching online... and it turned out to be one of the most wonderful discoveries ever. From the first moment, we sensed a unique atmosphere, one of care, warmth, and genuine hospitality.
Every detail is curated with almost artistic precision: the perfectly arranged plants, the harmonious spaces, the always impeccable pool, the meticulously maintained and relaxing saunas. Everything exudes balance and dedication.
The staff is simply extraordinary: smiling, attentive, and genuinely happy to welcome you. It's rare to meet people who work with such passion, and here you truly feel the hand and heart of a family that deeply believes in what they do.
The cuisine is a chapter in itself. Refined, refined, and surprising dishes offer a different discovery every day, from the hearty breakfast to dinner, which is a true journey of flavor. Even the midday snack, which to call a "snack" is an understatement, left us speechless.
And then... the saunas and the Aufguss Master. An overwhelming experience, almost a spectacle. You find yourself immersed in a ritual of heat, music, and aromas that make you forget the outside world.
The Alpine Spa Resort Viktoria is more than just a place to stay: it's an experience that stays in your heart. One of those that, when you leave, you already think about when you'll be able to return.
fcim October 2025
travelled as
young couple
Review from Google
+
I had a truly pleasant stay!
The restaurant offers excellent quality dishes and the food is delicious, with a special mention for the afternoon snack, which is truly fantastic and carefully prepared.
The spa area is beautiful: delicate saunas, clean spaces, and well-maintained and welcoming relaxation areas, perfect for recharging your batteries.
The breakfast is good and made with quality ingredients, although the selection of desserts could be a bit more varied.
The rooms are spacious, clean, and comfortable, and all the staff were extremely kind and always available.
In short, a relaxing stay, with attention to detail and a warm welcome—highly recommended!
Christian October 2025
travelled as
family with young kids
Review from Google
+
We had a wonderful week at this fantastic hotel. We'd love to come back!
Paolo September 2025
travelled as
young couple
Review from Google
+
Spectacular. Excellent spa hotel: nestled in the woods, modern and captivating design, spacious and meticulously maintained spaces. BEAUTIFUL. We'll soon be booking the forest suite with an in-room sauna and a whirlpool on the terrace: TOP. Excellent spa: 6,000 square meters with a gym, yoga space, wonderful quiet rooms.... Both for adults only and families. EXCELLENT restaurant, with Michelin-starred dishes. In short: one hundred and one hundred.
Valeria September 2025
travelled as
young couple
Review from Google
+
We were extremely satisfied with our experience.
The staff was professional, attentive, and helpful from the very beginning.
The quality of the services is excellent. Highly recommended for anyone looking for impeccable, high-quality service.
Chiara September 2025
+
I only stayed for a weekend (unfortunately), but the pampering and attention from the reception, especially from Giusi, made me feel right at home. ️ Thank you so much for your kindness and attention to every detail.
Thanks also to Boris for his professionalism.
I hope to return soon.
Anna September 2025
travelled as
young couple
Review from Google
+
The best of the best!
Maja September 2025
+
Top hotel friendly staff and great food
Antony September 2025
travelled as
group of friends
Review from Google
+
A unique experience.
Welcoming and extremely kind staff.
Why do I recommend it? Who cares.
sarah September 2025
+
Really beautiful, staff super friendly & everything tip top!
André September 2025
travelled as
young couple
Review from Google
+
A beautiful family-run hotel that leaves nothing to be desired.
The overall concept of the hotel is not only visually impressive, but is also carried out in particular by the entire Platzer family, who also have a knack for extremely attentive, service-oriented, and friendly hotel staff in all areas (from the reception, the restaurant, the spa and sauna area, to the cleaning staff).
We can wholeheartedly recommend the hotel as a spa and relaxation hotel and a great starting point for hikes.
Maximilian September 2025
travelled as
young couple
Review from Google
+
The Viktoria truly impressed us from the beginning of the booking process to our departure. The user experience is fantastic: personalized offers, reminder emails, etc., a personalized folder, and a welcome drink and snack upon arrival – and then the fun really begins.
A truly beautiful hotel with very high-quality, stylish furnishings – including a fantastic outdoor area. Wonderful food for the afternoon snack and especially in the evening. The spa area leaves nothing to be desired; the sauna area is more than spacious and varied enough.
The entire staff, as well as the owner family, are incredibly friendly, pleasant, and accommodating!
The location above Merano is wonderful, and with the South Tyrol Card, which you automatically receive for the duration of your stay, you can easily take the bus from outside the hotel to the center of Merano and back.
You can also easily extend your stay in the wellness area (and your afternoon snack) until the end of the day on the day of departure at a fair price.
We had a wonderful and very relaxing time at Viktoria and will definitely come back for more stays :)
Melanie August 2025
travelled as
family with young kids
Review from Google
+
Everything was fantastic. Highly recommended! We'll be back!
Renate August 2025
travelled as
young couple
Review from Google
+
If you want to be pampered from start to finish, this is the place for you. From the owners to the gardener, everyone is always very friendly and extremely helpful. I highly recommend it
D. August 2025
travelled as
family with young kids
Review from Google
+
This is our second visit. The hotel is beautifully situated in the mountains. Ideal for beautiful hikes and walks, as well as mountain biking. Merano 2000 is right on the doorstep and is an incredible hiking and recreation area. The hotel has a wonderful spa and wellness area that is very clean and well-maintained. The indoor and outdoor pools are very nice, and especially in summer, the outside area is a wonderful place to enjoy. Ideal for families. The food is very good, fresh, and varied. The service is truly excellent! Overall, a top-notch destination for young and old.
Dario August 2025
travelled as
family with young kids
Review from Google
+
We have been customers of the Viktoria hotel for a few years, both in summer and winter, excellent level in every sense, never had any problems, team always available and attentive to the needs of customers, all in all correct quality/price ratio even in high season, to recommend if you want a quiet and high-level place
Susanne August 2025
travelled as
young couple
Review from Google
+
Definitely our favorite hotel.
Gisto July 2025
+
Warm hospitality and pure enjoyment – a place to feel good!”
From the very first moment, we felt completely at home at the Alpine Spa Resort Viktoria. Every wish was fulfilled with a smile – nothing was too much, everything was made possible.
The food was simply amazingly delicious – every day a pleasure of the highest quality. The family atmosphere was particularly lovely: you don't feel like a guest here, but almost like part of the family.
The Platzer host family embodies genuine warmth. Mrs. Platzer personally welcomes guests to dinner in the evenings and accompanies hikes with palpable passion. Her sons are also actively involved in the hotel – their enthusiasm and dedication to what they do can be seen in every detail.
And the staff?
It is the heart of this hotel – and a heart needs a beat.️
Every employee contributes to the special atmosphere with joy, attentiveness, and a smile. Whether in the restaurant, the spa, or at the reception, right down to the house staff, you feel seen, understood, and appreciated.
Jana July 2025
travelled as
family with young kids
Review from Google
+
The rooms are beautifully and comfortably furnished, very clean every day, and equipped with everything you need. The complex is stunning, with wonderful pools and relaxation options.
The food was excellent, both the dinner and the breakfast buffet were exquisite. The staff were also super friendly and attentive to every need.
Highly recommended!
S. July 2025
travelled as
young couple
Review from Google
+
What a beautiful hotel. As soon as you enter the lobby, you'll be amazed.
A quiet location, a huge wellness area with many different relaxation zones, and meticulous attention to detail can be found in every corner. The food is of an extremely high standard, and the staff is extremely friendly and accommodating. We would like to highlight our waiter, Michael. He demonstrated absolute professionalism and perfection and was always very friendly. This is what you imagine a perfect vacation to be.
Peter July 2025
travelled as
family with young kids
Review from Google
+
A beautiful hotel where you feel at home. We had a wonderful ten-day rest and were well looked after. The menus are varied and delicious. The staff are friendly, attentive, and helpful. A place where you feel welcome and have a wonderful vacation. We would love to come back.
נעם July 2025
+
We spend 3 great nights here. The teams is amazing, professional and very friendly. We enjoyed the great facilities- pool, spa, bar and gym.
Olga July 2025
travelled as
single traveller
Review from Google
+
Spending most of my time on business trips, I rarely have the pleasure of enjoying my hotel stays. However, this time was different, which hasn't happened to me in a very long time. I would like to express my gratitude for the exceptional hospitality nad kindness of the team. I spent the weekend alone at your place, but your staff ensured I never felt lonely for a moment. Besides the team, which raised the bar to a whole new level, the entire facility, WaldSPA, sauna ceremonies, fitness&gym, pool, and food - everything was of the highest quality. Additionally, the beautiful interiors and your dog, whom I wanted to hug every time I saw him. I recommend this hotel to anyone looking for the perfect place to relax with unparalleled hospilality - where the quality makes a difference. Thank YOU for a wonderful weekend and I hope to see you again sometime.
mada July 2025
travelled as
young couple
Review from Google
+
We had the pleasure of staying at the Hotel Viktoria for a short stay, which however turned out to be extraordinarily rich in emotions, care and special attention.
We would like to extend our heartfelt compliments to the Platzer family, who with great passion and professionalism manage this splendid structure: a perfect balance between elegance, warmth and hospitality. Every environment - from the rooms to the restaurant, from the spa to the common areas - is cared for in the smallest details, transmitting a sense of well-being and harmony from the first moment.
A special thanks goes to Giuseppa, for having impeccably organized all the surprises requested for my partner's birthday. Every detail was realized with a precision and sensitivity that exceeded all our expectations.
a simple but meaningful gesture, which made the evening even more special - the small cake served at the end of the dinner, accompanied by the staff's best wishes.
We enthusiastically recommend the Hotel Viktoria to those looking for a stay characterized by quality, relaxation and authentic South Tyrolean hospitality.
We will definitely be back.
With gratitude,
Mădălina and Mirko cam 908️
Adriano July 2025
travelled as
young couple
Review from Google
+
Just returned from a long weekend of relaxation and wellness.
We stayed in the "Alpienne" room, recently renovated with the addition of a private jacuzzi.
Structure above expectations, cared for in the smallest details.
Staff always present, very friendly, even in extra requests. My partner really appreciated the surprise reserved for her, in our room.
The food was definitely particular, but to our liking. (positive note also to the wine list).
If you are looking for a peaceful place where you can enjoy 360 Wellness you are in the right place!
Daniela June 2025
+
Even before our planned stay, we were absolutely impressed by the service at the hotel. Boris, in particular, was exceptionally helpful, friendly, and solution-oriented – you immediately notice that the staff here are dedicated and genuinely hospitable. Such dedication and personal service are truly rare. We're really looking forward to our stay and would like to thank the team for their excellent communication and support!
Sabrina June 2025
+
Very modern and clean rooms. Excellent food
Chris June 2025
travelled as
young couple
Review from Google
+
Beautiful rooms, incredible spa, very friendly staff, only the gastronomy could be optimized, but that is fine-tuning in nuances
Karolina May 2025
travelled as
single traveller
Review from Google
+
I was here over the long weekend. I'll definitely be back. Great, quiet location. Superb service from start to finish. Incredibly friendly staff who anticipate your every need. Excellent and varied cocktails! A fantastic spa with a good layout and a wide range of treatments. The breakfast buffet offered the best selection, and dinner was also excellent. It would be ideal if there were at least a few tables in the restaurant where you could bring your dog, or at least on the terrace. However, it wasn't a problem for my dog to wait in the room. Otherwise, very dog-friendly.
Rui May 2025
+
This is the third time we've stayed at the Spa Hotel Viktoria.
As always, we were very satisfied and overwhelmed.
A very nice hotel. A fantastic wellness and bathing area. The food is absolutely top-quality, and the staff is very friendly and accommodating. Fantastic service.
An unforgettable atmosphere.
Stefan May 2025
travelled as
family with young kids
Review from Google
+
We spent a day here as guests in the spa area.
Absolutely fantastic!
Francesca March 2025
travelled as
family with young kids
Review from Google
+
Simply wonderful. Extreme attention to detail. Modern suite with all the comforts.
Restaurant with an excellent and varied menu.
K March 2025
+
We've been to the Hotel Viktoria several times and are always impressed. The kitchen always conjures up delicious meals, and the wellness area and themed infusions are an experience. The rooms are very nice and the service is excellent. We're already looking forward to our next visit. Many greetings to the Viktoria team.
Susanne March 2025
travelled as
young couple
Review from Google
+
If you're looking for paradise, you'll find it here. We had a fantastic time here. The spa area is absolutely amazing – the cuisine and the changing evening menus are out of this world! WOW, we'll be back! Thanks to Valeria and the entire team!
Alessandra March 2025
travelled as
young couple
Review from Google
+
I returned with great pleasure to Viktoria, a structure that stands out for its attention to detail, from impeccable cleanliness to welcoming and refined furnishings.
The culinary experience was excellent: it is not easy to find quality buffets, especially at dinner, but here every dish is a real delight.
The staff is always kind and attentive, ready to make guests feel at home. The different types of rooms allow you to satisfy every need, while the large spa area, with an area dedicated to families, makes your stay even more pleasant and relaxing.
I hope to come back to you soon!
Alexandra
Me March 2025
travelled as
family with young kids
Review from Google
+
Perfect in every way
Andrian March 2025
+
Wonderful stay!
Mitja March 2025
travelled as
family with young kids
Review from Google
+
We spent 5 wonderful days in a very beautiful hotel. We especially loved the wellness area, the delicious food, and the friendly staff!
The staff were truly friendly and helpful. They made us feel very welcome!
It was also perfect for our son! He loved the neighbor's cat, who greeted us every afternoon on the terrace while we were eating, and he also loved the two pools. He also loved the playroom! In the foyer, there are also tables with large wooden games like "Ludo" and others. We also had a wonderful time there in the evening after dinner.
The carnival party on Shrove Tuesday was a fantastic event. Each child received a voucher for a free cocktail at the bar; our son, of course, redeemed it.
We had a family room with a separate bedroom for our son. He, of course, loved the bunk bed. And we were thrilled with the room, too. Very high-quality furnishings and warm earth tones made it extremely cozy.
We've already decided to come back again because we felt truly at home here.
We highly recommend the hotel for couples, families, and children alike!
Thanks again to the entire staff for your hospitality
Andrea March 2025
travelled as
young couple
Review from Google
+
A must-have five stars for this property and its extremely courteous staff. The services, food, facilities, and location were excellent. Even when my wife had an unexpected health issue during our vacation, they provided the necessary assistance efficiently and courteously. Highly recommended.
Stephanie February 2025
travelled as
group of friends
Review from Google
+
We have been here for the third time and will definitely come back. Beautiful wellness area, super friendly team and delicious food.
Steve February 2025
travelled as
group of friends
Review from Google
+
Fantastically beautiful, highly recommended! Great hotel, fabulous service, fantastic food in the morning, evening, and afternoon! I'm lost for words
Michael February 2025
travelled as
group of friends
Review from Google
+
Absolutely recommended
Erich February 2025
travelled as
family with young kids
Review from Google
+
First impressions were very positive. Everyone was very friendly and helpful. Everything was taken care of promptly. The rooms are spacious and comfortable. The spa area is impressive! You won't miss anything. From breakfast to snacks to dinner, the food was impeccable with excellent cuisine. The wait staff at dinner was very attentive and attentive. We had special dietary requests for our toddler, which were accommodated without any problems! Congratulations
Mauro February 2025
travelled as
young couple
Review from Google
+
A small gem nestled in the green hills above Avelengo, the ideal place to spend a few relaxing days in an environment meticulously maintained, from the spa to the saunas, from the rooms to the cuisine, all centered on guest well-being. The daily sauna infusions are spectacular, and the evening menu is superb. A sweet and savory buffet is available for both breakfast and afternoon snacks. The resort's reserved parking is outside only (with charging stations). Returning after a couple of years, the cuisine has been further improved, and especially the choreography and quality of Hubert's sauna infusions. Minor distractions at the reception and among the dining room staff do not detract from the overall quality.
federica February 2025
+
Very nice hotel, despite being a 4-star. One flaw: uncovered parking. Beautiful scenery with a view of the forest. Very conveniently located close to the slopes. Very good food,
especially if you find a large buffet in the evening. The spa and pool area are beautiful. The only negative: The wait staff is inattentive and unqualified. However, we must mention the professionalism of Kledi, Simon, and Giuseppa.
Giulia January 2025
travelled as
young couple
Review from Google
+
A guarantee for years, this luxury hotel pays attention to every detail, offering a true experience of relaxation and well-being, from the hospitality of the managers to the professionalism of the staff, excellent cuisine, and impeccable service. The spa and relaxation area is meticulously maintained.
Lea January 2025
travelled as
young couple
Review from Google
+
We had a wonderful stay. From the food to the spa area to the service: first-class. The owner and her team put their heart and soul into their work.
Alexander January 2025
travelled as
young couple
Review from Google
+
Fantastic hotel with a first-class wellness area, excellent food, and a family atmosphere.
We once again had a wonderful stay at the Viktoria in South Tyrol! We were particularly impressed by the spacious wellness area – it truly leaves nothing to be desired. From the saunas to the pools to the relaxation areas, everything is perfectly thought out and of high quality.
The food is a real highlight: creative, regional dishes with great attention to detail and a taste that delights. Both breakfast and dinner are of the highest standard – a culinary delight!
The family atmosphere at the hotel completes the stay. The team is warm, attentive, and always strives to fulfill guests' every wish. You feel welcome and well looked after from the very first moment.
We will definitely be back and can only recommend this hotel – a place to feel good and relax!
H January 2025
travelled as
family with young kids
Review from Google
+
Excellent structure, beautiful welcome and wonderful spa and pools, very attentive staff, congratulations
Anny January 2025
travelled as
young couple
Review from Google
+
We really enjoyed our stay at this wonderful hotel!
The food and spa area are very good. The massages were also quite good. The staff are extremely friendly and attentive. We also loved the sports activities.
The only criticism would be the room. Unfortunately, we were given one in the "old building," and everything there was a bit dated, and the shower, especially the water pressure, wasn't the best.
Nevertheless, we really enjoyed our stay and will definitely come back!
Thomas January 2025
travelled as
family with young kids
Review from Google
+
Fabulous hotel! A fantastic property, especially the new rooms, the wellness area, pool, and the lobby/bar are outstanding. Extremely friendly and competent staff, wonderful food. The hosts are very welcoming. Perfect all around
Francesco January 2025
travelled as
family with young kids
Review from Google
+
Just 1 word…wow
Ka November 2024
+
The WaldSPA is beautiful! The restaurant is also excellent, with the parlor seating especially lovely. Great with families: The "old" but still very nice wellness area, which is also freely accessible for children. The rooms are very spacious and furnished to a high standard. You feel very welcome here. It gets a bit shady outside in the afternoon, but the hotel has plenty to offer.
Nicola November 2024
travelled as
young couple
Review from Google
+
The property lives up to the high expectations with a 5-star rating. Everything was excellent, from the attentive and friendly reception and services to the modern and well-equipped spa, the restaurant with 3/4-quality service and a wide selection, the courteous and knowledgeable staff, and impeccable cleanliness. Our room was new, very spacious, and functional. Valeria, representing the property, was constantly present and attentive.
Small comments: The northeast exposure behind a hill reduces the natural afternoon sunlight on a beautiful garden with natural ponds and an outdoor sauna, and the dinner (which is of a high standard) can be a bit slow. As with other similarly sized properties, the spa could be included throughout the day of departure, rather than just until 1:00 PM. We'll definitely return and recommend it even to the most discerning guests who frequent this type of property.
mario October 2024
travelled as
young couple
Review from Google
+
The day spa was amazing! Great rooms, very friendly staff, everything was very pleasant! Thank you for this opportunity to indulge yourself.
Peti October 2024
travelled as
young couple
Review from Google
+
Great hotel. One of the best sauna areas. Kudos to Hubert. The food and staff deserve 5 stars. We come twice a year.
Gianluca September 2024
travelled as
young couple
Review from Google
+
Excellent hotel, highly recommended especially for the food and spa.
Gerald September 2024
travelled as
family with young kids
Review from Google
+
We thoroughly enjoyed our vacation! Super friendly staff, delicious food, and excellent childcare. Thanks to the entire team! The only criticism is the floor in the pool area, which is very slippery for small children.
Stephanie September 2024
travelled as
young couple
Review from Google
+
Simply wow, I'm almost at a loss for words to describe this hotel. The service is fantastic, the hotel grounds are truly enchanting, and the food is excellent. If you need a truly relaxing break from everyday life, no matter when, this is the place for you. You can relax more beautifully than in almost any thermal spa or similar. There are an incredible number of options, whether in a waterbed, on the core pillows, in the swings, or in the various saunas. Simply perfect. The service is also so friendly and helpful, simply fabulous. Culinary dreams are realized here every day and served with such care. There's really no room for improvement.
If you don't book here, it's your own fault
Tonio September 2024
travelled as
group of friends
Review from Google
+
We spent a wonderful week in this hotel, everything was beautiful, indeed very beautiful, from the friendliness of the owner to the courtesy of all the staff, ours was just a goodbye, see you soon, toppppppp
Michael September 2024
+
A wonderful place to relax
A fantastic spa area
Perfect personal management of the hotel by the family; exemplary.
Elisabeth September 2024
travelled as
family with young kids
Review from Google
+
Beautiful hotel with a great pool and very friendly staff. We were there again in early September 2024 and were absolutely thrilled. We'll definitely be back.
Petra September 2024
travelled as
family with young kids
Review from Google
+
We stayed at Resort Viktoria for five days in August 2024. It was a wonderful time: a very quiet location, a great atmosphere in the garden area, the spa, and the pool. The rooms are very nice and spacious, with plenty of closet space. The dinner was of a high standard. Many thanks also to the team – everyone was very friendly.
Dr. September 2024
travelled as
young couple
Review from Google
+
A very professionally run hotel with great attention to detail. Excellent staff, led by a very personable manager.
Johanna August 2024
travelled as
young couple
Review from Google
+
We stayed at the Hotel Viktoria for four nights. Our first impression of the hotel was fantastic. A grand entrance area, beautiful grounds with a pool, and a truly wonderful spa.
Dogs were allowed, but unfortunately only in the rooms and on a separate lawn overlooking the street. We were once a bit too high up and were immediately asked to leave. It was a shame, because the hotel rooms with direct garden access were much closer to the pool, and dogs were allowed there. Unfortunately, our dog wasn't even allowed on the terrace for afternoon tea.
Our room wasn't as nicely furnished as the rest of the hotel. Unfortunately, we were apparently in the "old" part of the hotel and our balcony overlooked the parking lot and the garbage bins – which was very annoying for €350 per night! Furthermore, the kitchen was located directly below, so it was practically impossible to sleep with the window open, as people were talking and taking out the garbage until late in the evening. The bathroom/to be more precise, the toilet, wasn't very clean and didn't smell pleasant either. The evening service, in contrast to the morning service, was very attentive, friendly, and helpful. The alternative menu leaves something to be desired; without an extra charge, you can only get schnitzel or spaghetti.
It was nice that the owner came by every evening to greet the guests.
Nevertheless, I expect significantly more from a four-star superior hotel.
Arno August 2024
travelled as
young couple
Review from Google
+
We had a wonderful vacation. The staff was consistently very, very friendly, and Matus in the restaurant, in particular, more than deserves the 5 stars for his impeccable service. Christiane's sauna infusions in the superbly elaborate and impressive (forest) spa are also highly recommended.
Everything is there and everything is taken care of.
We enjoyed the food. It's varied and provided a few surprises. The wine prices are very fair.
Due to our very short notice, we had to change rooms once, which went smoothly and very quickly. Both rooms (Mountain Living and Mountain Family Deluxe) are furnished to a very high standard and offer a view of the garden, including its beautiful swimming pond.
Ludmila August 2024
travelled as
family with young kids
Review from Google
+
Perfect holiday, really beautiful place, very well-kept hotel, compliments to the family who manages the hotel and to the staff.
DGeDS August 2024
travelled as
family with young kids
Review from Google
+
I stayed with my family. Excellent service, beautiful hotel, great rooms. Always kind and helpful. Definitely worth returning.
Gabriela August 2024
travelled as
family with young kids
Review from Google
+
This hotel leaves nothing to be desired. The staff is extremely friendly and helpful, the manager makes you feel welcome, and you can tell the working atmosphere is harmonious. The swimming pond is a dream, and the spa area is top-notch. Last but not least, the food! The finest food, lovingly presented and creatively prepared from the finest ingredients! Bravo! We'd go back anytime!
Roberta July 2024
travelled as
family with young kids
Review from Google
+
A little over an hour has passed since my family (my husband and my dog) and I left the Viktoria Resort, and I feel the need to write about my experience, to ensure that everything we experienced during these nine days remains ours forever. The easiest way is to share it, because nothing is truly ours until we share it.
Our dream vacation began the moment we booked, when Concierge Boris began to take care of our vacation, understanding our needs and advising us on the best room options. I immediately felt the "good vibes," and this feeling became a certainty with every day spent at the Viktoria Resort. Once we arrived, our room was exactly as the photo and the map were sent to us, with three beautiful spots for enjoying a beautiful view... from one of these spots, we could already see the path leading to the woods adjacent to the Resort, a convenient destination for our walks with our furry friend and the starting point for various trails.
The room was meticulously clean, and our housekeeper, Liliana, took impeccable care of our room every day. The gym is equipped with new equipment and ample space. The Wald-SPA is one of the hotel's strong points, a carefully designed facility for those who want to relax and reconnect with themselves. In the Beauty Department, you'll find a formidable trio (Anna, Giulia, and Tamara) of trained professionals who can recommend the best treatment. I highly recommend the foot reflexology, sports massage, and facial treatments. They are all very skilled at giving massages. For those seeking a deeper sense of well-being, I recommend the rituals... I especially enjoyed the one with Tibetan singing bowls. Another strong point is the cuisine, which is of a superior level. I have been to various hotels in South Tyrol, even more renowned than the Viktoria Resort, but I have never found such continuity and variety in the menu offered to our guests. This quality allowed us to stay at the hotel every day without having to look elsewhere for new dishes. In fact, we were curious to know what awaited us the next day. Everything was truly excellent. Creative cuisine, but with a firm focus on traditional Italian values: excellent ingredients and perfect execution... which allows you to go from a simple but perfect minestrone with garden vegetables to imaginative spaghetti with Alpine butter, pollen, and chamomile, even pasta al dente. What more could you ask for?!?! Chef Michele Nardelli is truly talented, and his great humility and the respect he has for his entire team are striking... for those with a sweet tooth, the Master Pastry Chef from Brescia is also very respectful; he will not disappoint you!!! The sommelier is missing, but the talented and passionate waiters Michael and Kleidi will make sure you won't miss them. I must say they also have an excellent wine list with more than reasonable markups. I mustn't forget the aquatic area with its two beautiful pools—one indoor and one panoramic outdoor—surrounded by a beautiful garden, two hot tubs, and a truly pristine swimming pond...how magical!!! The Platzer family is responsible for what will remain an indelible memory for me, an unforgettable vacation filled with moments of relaxation, peace, and fun, thanks also to the wonderful excursions organized by the hotel. It's truly pure well-being for body and soul. Valeria is the one keeping the fire burning brightly in this dream...you'll find her omnipresent but never intrusive, a beautiful lady with a noble soul. Hearing the entire staff speak highly of this family, without ever saying a word out of place, is proof that their affability is genuine. We'll return, confident that we'll immerse ourselves once again in what will forever be the atmosphere of the Viktoria Dream. A simple “Thank you ️” would have been enough, but all this magic needed to be shared.
Maria July 2024
+
Absolute perfection down to the smallest detail! I'm thrilled with the facilities, the spa offerings, the extremely attentive and friendly staff, the incredibly sweet location, and the stunning natural surroundings. Nothing to complain about and highly recommended!
Josef July 2024
+
Great hotel,
very good food
Christina July 2024
travelled as
young couple
Review from Google
+
We highly recommend the hotel! We stayed there for four days and felt very comfortable! The staff is extremely friendly and helpful! The ambiance is incredibly beautiful, with attention to every last detail. The hotel and the complex are super clean and leave nothing to be desired! The food is also delicious and varied. Everything is freshly prepared using ingredients from the hotel's own garden.
I had mentioned that I was pregnant when booking, hoping I wouldn't have to mention it with every course of the menu (fish cooked thoroughly, etc.), and that worked out perfectly! A huge thank you to the restaurant team at this point; that's not something you can take for granted!
I had a massage on the third day, which I thoroughly enjoyed! The ambiance here was also truly relaxing and inviting!
We would love to come back!
Dana July 2024
travelled as
family with young kids
Review from Google
+
Best hotel ever the rooms are incredible the service is sooo good and there so nice
And the food is amazing
Allie July 2024
+
We had an incredible stay the Viktoria Alpine Resort! The staff was so friendly and accommodating to all of our needs. Veronica, Jana, and Jonas were all wonderful. The spa is very relaxing. There are multiple saunas, steam rooms, a pool, and a hot tub. We also got to enjoy a private hot tub in our room (only certain room types have this but it was well worth it!) The breakfast buffet was fantastic.
A heads up for other Americans- there is an adults only section of the spa where you are not allowed to wear a swimsuit so get comfortable in your birthday suit! There was also some very interesting sauna events in the main sauna that we were not adventurous enough to try out, but wish we did.
Oh, and of course you’re in the Dolomites and it’s absolutely beautiful. The town of Merona is 15 min away which has great food and shops. Merona 2000 resort is very close with a cable car, great hiking, and huts. Other more touristy spots (prasger wildsee, lago di carezza, Seceda) are all over an hour away.
maria July 2024
travelled as
family with young kids
Review from Google
+
Excellent
Stefano June 2024
+
The closest thing to paradise I've ever experienced.
Beautiful facility.
Top-notch spa.
Beautiful room.
Professional and incredibly courteous staff (special mention for Lisi and Kledi, but everyone was truly excellent).
The food, I must say, is amazing. Having chosen the B&B option, I had a long list of restaurants to try. We dined at the hotel every night. It was impossible to pass up.
The owner is super professional and attentive to her guests' needs.
Excellent breakfast.
Immaculately maintained and impressive grounds.
Impeccable cleanliness.
My review is full of superlatives, but they're deserved. I really can't find any flaws.
The prices are high, but completely in line with the quality of the facility; in fact, I'd say the price/quality ratio is advantageous and more than fair.
I also found the wine markups (a historically sore point for establishments like this) to be fair.
If I really had to offer constructive criticism, I wouldn't charge for water at the table, but it's a standard practice in the region.
I'll definitely be back.
Lorenzo June 2024
+
Alpine Spa Resort Viktoria has always been synonymous with high quality; the staff is attentive to every need, the hotel services are tailored to each guest, and the spa is wonderful.
The restaurant, led by the amazing chef Michele Nardelli, is impeccable. The menu is extensive and seasonal, and you can sense the sophistication of every ingredient. The balance of all the components in each dish is what leaves you most amazed. Unique, memorable; when I think back, every flavor explodes in my mouth. The wine cellar is on display, with a great selection. The service staff is also impeccable.
It's an experience worth trying at least once in your life. Thanks to all the staff!
alexander June 2024
+
Everything was great! Best of all, the food was excellent!
The location is alpine and quiet. A very pleasant family-run hotel!
Sky May 2024
travelled as
young couple
Review from Google
+
Very nice and welcoming new facility! Super relaxing! The only downside is that it's a bit pricey! The staff are friendly and helpful, and the service is excellent! The food is also good! We'll gladly return.
Philipp May 2024
travelled as
single traveller
Review from Google
+
Super cool and good. Great hut. Professional. Super clean and well-kept. A must-have.
Beautiful hotel. Professional. Very clean and well-kept. You have to go....
Anton May 2024
travelled as
young couple
Review from Google
+
The hotel is very quiet, and we felt completely at home from the moment we arrived until we left.
The entire staff is very friendly and attentive, and you can feel their passion for their chosen profession.
The breakfast and afternoon snack are very good, and the evening menu is outstanding.
The entire hotel is extremely stylish and tastefully decorated, and you can feel the owner's loving touch in every area.
In short: we would love to come back.
Marco May 2024
travelled as
young couple
Review from Google
+
A very nice, modern hotel with a beautiful garden. We felt completely at home. Beautifully designed, modern rooms with plenty of space. The food was always excellent. The staff was extremely friendly and always helpful.
Kim April 2024
travelled as
family with young kids
Review from Google
+
An absolutely beautifully tastefully furnished house with a great room scent that follows you everywhere. Cozy and very clean inside and out as well as an inviting spa area with great creative islands of relaxation. Without exception, the staff is super nice, accommodating and exudes a good mood. Our favorites were Donnatello and Birgit from the restaurant, Domenico from the reception and Simon from the bar. We are already looking forward to being guests here again soon!
Mariateresa April 2024
+
Our choice for 15 years. The ideal place to regenerate and be pampered. Excellence always, in everything. Mrs. Valeria and her entire family are adorable. We always feel at home.
Stefan April 2024
+
Super great family hotel
Rehan April 2024
travelled as
family with young kids
Review from Google
+
Fantastic hotel, excellent spa. We had lunch on Tuesday. The young chef was very kind and talented, and he made us a wonderful pasta dish.
Highly recommended.
Theresa March 2024
+
Great hotel for a relaxing holiday. We were there in the summer and it was very relaxing. The pool area, wellness area, and food were all fantastic! We'll be back!
Rainer March 2024
travelled as
young couple
Review from Google
+
Very, very nice hotel
We spent four days there for a wellness treatment, and everything was top-notch.
Free parking, which isn't normal these days.
We got an upgrade from the owner, who was very nice and had a nice chat with her; everything was very family-friendly.
The room was great, separate toilet and shower, and the room was really big.
Wellness: There's nothing to complain about, everything was top-notch: towels, free tea and soft drinks,
outdoor and indoor pools,
outdoor and indoor whirlpools.
7 saunas and steam baths.
Gym also great, new equipment, and everything was spotlessly clean and well-maintained.
Food: Breakfast, everything your heart desires, sparkling wine, freshly squeezed juices, freshly made eggs, so nothing was missing.
Lunch snack and cake were great.
Dinner, truly wonderful, truly star-level, there's nothing more to say—FABULOUS.
Service, many thanks to Mr. Sing, and the young gentleman with the wire-rimmed glasses, unfortunately we don't know his name, were superb.
For example, I don't eat soft cheese, so I asked for hard cheese, and was immediately offered a selection. The same was true on the other evenings, without any questions.
Great, all I can say is, shamou
Conclusion: We'll be back and can't understand some of the negative reviews. We give Viktoria 101%.
Gerda March 2024
travelled as
group of friends
Review from Google
+
There weren't enough loungers in the sauna on Saturday. Otherwise, it was very nice
Alfredo March 2024
travelled as
group of friends
Review from Google
+
Relaxing
Anna February 2024
travelled as
family with young kids
Review from Google
+
It's always nice to come back here. Everything was perfect, the staff were incredibly kind and helpful. The spa and pool area was superb, and the food was top-notch!
andrea February 2024
travelled as
young couple
Review from Google
+
Splendid experience in a dream location.
Perfect organization and total customer orientation. Splendid staff in every way. Impeccable owner management.
Extraordinary cuisine, beautiful rooms, absolute cleanliness. Very comfortable spa and choreographic and unusual aufguss every hour. Congratulations to everyone!
Daniel February 2024
travelled as
family with young kids
Review from Google
+
A very nice hotel. A fantastic wellness and bathing area. The food is absolutely fantastic. ️️️️️. The staff is very friendly and accommodating.
100% recommendation, and rightly so!
Daniela February 2024
travelled as
young couple
Review from Google
+
We were guests at the resort for a Day Spa, a truly wonderful experience in a luxurious and very romantic setting. The property has recently been renovated, and the wellness area is truly well-organized, especially the adults-only area. There are several saunas and a Turkish bath, complete with everything you need for a perfect exfoliation. The real highlight of this resort are the relaxation areas, each unique, but all truly beautiful and classy. The outdoor pool is very pleasant and impressive, especially in the evening. We also enjoyed the afternoon snack, which offers hot and cold dishes and a rich dessert buffet, each one more delicious than the last. We were truly satisfied and will definitely return. The staff was always courteous and helpful, and the entire resort is truly a dream.
Rolf February 2024
travelled as
young couple
Review from Google
+
An absolute dream.
Markus February 2024
travelled as
young couple
Review from Google
+
Super friendly staff, nice rooms, very good food
waltraud January 2024
+
We love this place from A to Z.
Lara January 2024
travelled as
young couple
Review from Google
+
An excellent location, well-organized, friendly staff, excellent cuisine with 3/4 options, impeccable cleanliness, and an extraordinary spa. Our stay was perfect. Highly recommended!
Francesca January 2024
+
We had a great time, everything was beautiful, thank you
Rafael January 2024
travelled as
family with young kids
Review from Google
+
A very nice, family-run wellness hotel. The approximately 6,000 sq m wellness area features several saunas (including family-friendly ones with a dress code) and two heated pools. Valeria, the owner, is always present and happy to chat. The food is very good and attractively presented, with 4-6 course dinners. The hotel offers day trips and a free shuttle to the Merano 2000 ski area. The staff is very helpful. Prices at the bar are in line with the hotel's standard (0.4 l Radler €5.40, Aperol Spritz €7.80). The sauna infusions at 4:30 pm and 5:30 pm were lovely, each with a different theme, followed by fresh fruit and sometimes an alcoholic beverage. Overall, we were very satisfied and would love to return.
Benedikt January 2024
travelled as
young couple
Review from Google
+
An amazing hotel for well-being and relaxation.
It is the most beautiful resort we have ever been to. Every room is beautifully, individually, and lovingly designed.
The food is fantastic. If you particularly like a particular dish (whether it's an appetizer, main course, or dessert), you can order a second helping for free.
The sauna area is spacious, so there's something for everyone. The infusions are varied: for example, we had a Western infusion with music, and the sauna master dressed as a cowboy.
One time we had beer, another time we had schnapps after the infusion, and each time we had plenty of sliced fruit after the infusion.
In the evenings, music is sometimes played, and there are dance evenings.
We had full-body and back massages. The prices are fair, and you feel deeply relaxed afterwards.
In conclusion, we can say that it is the most beautiful hotel we have ever been to. The atmosphere is absolutely amazing.
The staff is courteous and friendly.
The value for money is excellent.
We can recommend it without reservation.
Tobi January 2024
travelled as
family with young kids
Review from Google
+
A truly beautiful and superbly run hotel.
The grounds are spacious, the food service and the staff in general are super friendly and, above all, very welcoming. A truly fantastic hotel, highly recommended!
Fede January 2024
travelled as
family with young kids
Review from Google
+
Spectacular and refined new structure, excellent location in a quiet and green setting
Helpful and attentive staff
Michelin-star gourmet food
I would revise some of the amenities, but overall, an excellent structure.
Thorsten December 2023
travelled as
young couple
Review from Google
+
It was a perfect Christmas holiday! The food is excellent, the decor is very modern, and the service and friendliness of every single member of staff is absolutely 5-star. Every employee is very friendly and helpful; we have experienced very few hotels as perfectly as here at the Viktoria. We would especially like to mention Janek and Birgit! The manager is also very caring and personally attends to her guests. We would love to come back! Thank you for the wonderful time!
Camila December 2023
travelled as
family with young kids
Review from Google
+
Wonderful experience, spectacular service, endless options for relaxation and entertainment. I would definitely go back.
michele December 2023
travelled as
group of friends
Review from Google
+
Everything excellent, excellent, excellent
Marly December 2023
+
The place is wonderful, majestic!!
I came to spend the holidays and I'm so happy to be here. The food is sensational, the service is superb!! So many options for relaxation!!
Loving it!!
Jan November 2023
+
The Platzer family has created a truly welcoming and comfortable place that feels like home in no time!
The service is impeccable, as are the food and the facilities in the spa area. In addition to the well-equipped gym, there's a varied fitness program that's always tailored to the group (thanks to our trainer, Julia). Mountain bikes are available for rent, and numerous beautiful hiking trails for all abilities start right at the doorstep.
Nadya October 2023
travelled as
family with young kids
Review from Google
+
Beautiful hotel!
We stayed there in February. The family spa is perfect, and the 3/4 board is very generous, practically like full board. Everything was delicious, with great attention to detail and friendly, professional staff.
Anja September 2023
travelled as
young couple
Review from Google
+
This is our third time here. You immediately feel relaxed upon arrival. As always, a friendly welcome. Simply wonderful here – great service, delicious food, and a truly lovely spa.
Felix September 2023
+
A sensational place to feel good with every amenity you can imagine. Perfect food, a wonderful location, friendly staff, and an impressive spa area!
Lia September 2023
travelled as
young couple
Review from Google
+
We stayed for a week in August at this beautiful hotel.
The hotel is very large and features a modernly renovated section and an original section.
Upon entering, you're greeted by a modern and elegant lobby with a beautiful window overlooking the garden, where the pool and pond are located.
The only flaw is the room, which has been partially renovated. The bathroom, as well as the terrace, are modern. The room itself shows signs of age, with worn wood and old furnishings.
The wellness center is very large and spreads over three levels: the ground floor is for families, the first floor is for adults only with saunas and a Turkish bath, and the second floor is a relaxation room.
The restaurant offers excellent cuisine with refined dishes and excellent presentation, along with a good wine list.
The staff is very knowledgeable, kind, and welcoming.
Recommended ️
Petra September 2023
travelled as
family with young kids
Review from Google
+
If I could give more stars for the excellent food, the friendly service, the personable and funny sauna masters Hubert and Kurt, and the overall feel-good atmosphere, I would. The surrounding area is also ideal for hiking. The only drawback: the magazines available in the foyer are borrowed by guests and not returned for other guests to enjoy. Reading online isn't everyone's cup of tea, including mine, and some aren't available online.
Gunilla August 2023
+
My partner and I spent a fantastic week at the Hotel Viktoria in Avelengo.
Upon our arrival, we were warmly welcomed by the Platzer family and the entire staff.
The culinary offerings, from breakfast to the Michelin-starred evening menu, were outstanding.
The rooms at the Hotel Viktoria are stylish, modern, and very clean.
The spa area, designed with high-quality materials, offered us a variety of relaxation options that made our stay even more restorative.
The outdoor area is impressively well-maintained and invites you to linger.
A special highlight was the hike with Mrs. Platzer – an experience we would recommend to every hotel guest.
In summary, we can say:
Thank you, Hotel Viktoria, for an unforgettable week!
We are already looking forward to our next visit!
Luigi August 2023
travelled as
family with young kids
Review from Google
+
Modern and private hotel with all imaginable comforts. Dinner on site is highly recommended for the refined dishes offered by the kitchen. There are also several saunas and indoor and outdoor swimming pools. Recommended for a relaxing escape.
Stefania August 2023
travelled as
young couple
Review from Google
+
Beautiful hotel with a wonderful spa, excellent service and very kind staff...we will definitely be back
Iryna July 2023
travelled as
young couple
Review from Google
+
Wonderful hotel!
Konrad July 2023
travelled as
family with young kids
Review from Google
+
We had a wonderful 4-day short break here. The reception was very friendly, and the hotel has a truly beautiful, modern design. The spa area is incredibly large and very tastefully decorated. We felt very comfortable throughout our entire stay, and the staff were always very friendly. The downsides: the breakfast is intercontinental and doesn't offer any major surprises for a hotel of this standard; we've seen more variety in the past. The service is also somewhat less attentive than in the evening. The lunchtime snack is very unspectacular (small sandwiches and a hot main course), and it's better to order something from the menu if you're hungry. In the evening, everything is truly sophisticated, and the food is of a very high standard. Depending on the theme of the evening, there's a large appetizer buffet beforehand, which alone will fill you up, but sometimes there's just a couple of salads. In that case, you might still leave hungry after the 5-course meal, as the portions are very small—but that's a matter of taste. The 5-course menu was always delicious and beautifully presented. The 39-page wine list was also a delightful experience, and we enjoyed several excellent wines from it. The service in the evenings is usually much more attentive and very friendly (unfortunately, the staff were mostly scarce or busy with other things at breakfast).
Our room was unfortunately in the old building and had absolutely nothing to do with the wonderful atmosphere of the rest of the hotel. It was probably the smallest room in the hotel, and the furnishings, especially in the mini-bathroom, were not at all inviting... We also had to carry the stroller up and down a small flight of stairs to the room - it's a real shame that this is still offered, given the price. When booking, make sure it's in the new building!
All in all, a very nice hotel with delicious food, a great, large spa and pool area, and a modern ambiance - but at this level, even small shadows are all the more noticeable...
Markus June 2023
travelled as
young couple
Review from Google
+
Dear Victoria Team,
Thank you so much for the wonderful stay. The entire family who owns the hotel and the whole team are dedicated to their work every single day.
Great service, superb food – simply a place to feel at home. We're going to do something we rarely do on vacation: we'll be back! A hotel like this and such wonderful hosts are hard to find.
We're already looking forward to seeing you again.
Warm regards from Vorarlberg,
Markus and Ingrid Böhler
Matko June 2023
travelled as
family with young kids
Review from Google
+
Great accommodation with amazing spa area and friendly hosts.
J May 2023
+
I stayed here for 2 nights. It’s an incredible hotel with attention to detail. I would highly recommend !! The food is amazing.
Renata May 2023
+
Charming hotel. Excellent service, beautiful setting, lovely decor.
Fantastic breakfast, lots of variety and flavor. Pleasant view, charming spa (pool water could be warmer given the cold weather in mid-May/23). Excellent gym.
Parking included.
The room's decor and design were incredible, and the floor was heated.
Debora May 2023
+
A charming place, the staff are friendly and ready to satisfy every need. The cuisine is sublime, the spa is very beautiful and well-kept. The rooms are magnificent... the massages are wonderful... in my opinion, the only flaw is that the rooms were a bit cold... otherwise everything was perfect.
Cordes May 2023
travelled as
young couple
Review from Google
+
This hotel can only be awarded 5 stars in all categories. The staff is remarkably friendly, the service is top-notch at all levels, including the manager, who is always happy to engage in a chat. The cuisine, with its evening multi-course menu, occasionally touches on the star level. Simply magnificent in taste, quality, and appearance. A daily evening highlight. The service at dinner, which is definitely of star quality, matches this.
Active people will definitely get their money's worth. In addition to all the outdoor activities, the hotel has a very well-equipped gym, a 25-meter swimming track, and various sports classes. The wellness area is very well thought out, diverse, and uniquely designed, so that nothing stands in the way of relaxation. I highly recommend the adults-only area on the upper floor of the wellness oasis. Every guest should try the themed sauna infusions offered daily. In the main sauna, you'll not only find carefully selected aromas, but you might even find Falko or Michael Jackson revived for the infusion. Appropriate music included. Afterwards, there's a drink and fruit to match.
All in all, we really enjoyed the peace and quiet, the hotel, the mountains, and the proximity to Merano. Certainly not the last time.
The very spacious rooms with a large balcony are very well thought out and tastefully furnished. The two-meter-wide bed has two premium mattresses, which ensured a restful sleep and left us with no thought of morning back pain. The bathroom is the size of a room at a Motel One. It has a large rain shower, two sinks, and ample shelves and drawers for personal belongings.
For your clothes, there are cleverly arranged built-in wardrobes – and, thoughtfully, plenty of wooden hangers are also provided. We felt very comfortable.
Markus May 2023
travelled as
young couple
Review from Google
+
Okay, but when you compare it to other 4-star hotels, it's sometimes missing that little something extra. But we'd be happy to come back.
Thomas April 2023
travelled as
family with young kids
Review from Google
+
If you seek a spa and hiking retreat with a creative food menu and the know “exceeding hospitality” then this is your place.
-Hotel overall 8/10 newly renovated, a bit dark, modern with stylish interior
-Rooms , “new” forest room 9.5/10. Modern practical warmly decorated & balcony with Forest views. Missing is notepad, pen & water glasses
-spa/wellness 11/10 seems to be the focus. Best one we have seen so far.
-food 9/10 very creative. Presentation 10/10. Most dishes were excellent, some a bit too much (crouton with spleen pâté) and some were a bit under seasoned but overall excellent. Breakfast buffet 11/10
-service restaurant 9/10. Service personnel is very nice & professional. Birgit tops the list! The only hick up is timing. Sometimes it took 20 ++ minutes between the (small) courses. A first world problem unless you need your beauty sleep
Staff/Personnel 10/10 everyone was friendly and professional especially since we felt being a bit high maintenance (we had to cancel spa appointments twice).
Weather 9/10. Make sure you place your order for sun with a couple drops of rain at least 3 days in advance. It sells out quickly!
Michele April 2023
travelled as
young couple
Review from Google
+
A truly fantastic place, with a spa and saunas of all kinds, a gorgeous outdoor pool with an indoor whirlpool, and an entire floor dedicated to a relaxation area.
Excellent cleanliness, excellent cuisine and menu, with attention to every detail and quality.
A highly recommended weekend getaway.
Jonathan April 2023
+
One of the nicest hotels I have ever stayed in. Very nice modern design, the food was amazing and facilities were very good. There are so many options, if the weather is nice the hotel is very close to loads of the best hiking / cycling routes in the area and if it is raining you have a great spa/gym/pools and relaxing areas to enjoy. You can tell that the family really care about their customers and a lot of thought goes into all the details. They were happy to accommodate any specific requests we had and all of the staff are really nice and cheerful. We will certainly come again!
Katha February 2023
travelled as
family with young kids
Review from Google
+
We spent a week at the Hotel Viktoria for a ski holiday. The hotel is simply beautiful! Our family suite was very spacious and modern. The rooms, spa area, pool, saunas, etc. were spotlessly clean! The restaurant and the food were outstanding! A very high-quality and varied menu every day. It was simply a delight!
The owners and the entire team were extremely friendly and tried to fulfill our every wish. The ski shuttle was a fantastic service and took us directly to the slopes every day. The pool, sauna area, and relaxation rooms are beautiful! The only thing that was a bit annoying was reserving beds in the relaxation rooms – but that's typical German!
We had an all-around relaxing holiday! The Hotel Viktoria Harvey made it possible!
Ralf February 2023
travelled as
family with young kids
Review from Google
+
A beautiful wellness hotel in a fantastic location for a dream vacation, both in summer (hiking, mountain biking, etc.) and in winter (skiing/snowboarding in Merano 2000). If I could award more stars, I would – the entire team around the Platzer family more than deserves it. We'll definitely be back!
Michael February 2023
+
Great day spa. Many different saunas and relaxation areas. We've been there twice and will definitely be back. However, the afternoon snack bar leaves something to be desired. Although it's open for two hours, they don't restock food. By 3:30 p.m., the buffet is already sold out. The selection is also poor.
Jeton February 2023
+
Excellent in everything. I hope to return as soon as possible.
Dietmar February 2023
+
Great house, very nice wellness area, a place to feel good
mauro February 2023
+
My paradise in the mountains!
Massimiliano February 2023
+
Nice place
Petra January 2023
+
A superb hotel with a fantastic wellness area and outstanding cuisine. The friendliness of the staff is also exceptional. We highly recommend this hotel.
Benedikt January 2023
+
I would like to give the Platzer family 4 x 10 stars
10 points for hospitality and service
10 points for cleanliness
10 points for food
10 points for the spa area
Laura January 2023
travelled as
group of friends
Review from Google
+
We highly recommend the Hotel Viktoria.
From the very beginning, we felt very comfortable in the wonderful, family-friendly atmosphere. The food is fantastic, and the staff is very friendly and accommodating. The spa area is also fantastic.
The weekly program offers something for everyone.
We felt so comfortable that we spontaneously stayed longer.
We will definitely come back!
Claudio January 2023
travelled as
young couple
Review from Google
+
A modern and beautiful hotel, which also features a spacious spa area with various saunas and relaxation areas, as well as a swimming pool.
The entire staff is always cheerful and very polite and helpful!
Our personal highlight was the food.
Generous breakfast buffet.
Various snacks and a bistro in the afternoon.
The evening highlights with a 4/5-course menu, which can be chosen daily from a selection of dishes.
All dishes were cooked to a high standard!
When appetizers and desserts are offered as a buffet, you are overwhelmed by the selection of dishes, the creativity, and, above all, the quality!
Thank you for the pleasant stay, we would love to come back :)
Elena January 2023
+
Fantastic
Vongolina January 2023
travelled as
young couple
Review from Google
+
Fantastic weekend, everything was very well taken care of, from the welcome to the very well-kept environment.
Margret January 2023
+
A beautiful hotel, run with passion by the owning family, who also take time for their guests.
We felt very comfortable! We'll be back!
Amelie January 2023
travelled as
young couple
Review from Google
+
Absolutely recommend it! We had a wonderful weekend at the Hotel Viktoria, where nothing was left to be desired. Beautiful rooms, and of course, everything was super clean. I especially want to emphasize: Without exception, ALL of the staff are incredibly friendly, attentive, and accommodating. The spacious forest spa invites you to relax and unwind.
Whether you're looking for sports or wellness, the Hotel Viktoria is THE place to be. We would like to sincerely thank the entire Platzer family for the wonderful stay. We will definitely be back!
There's only one question left: Why doesn't this hotel have 5 stars?
Curt January 2023
+
Top in every way, it deserves 5 stars. The only drawback: the cuisine is very sophisticated, for those who like the best. Those looking for a Milanese steak or a garlic, oil, and chili pepper dish shouldn't come here. The buffet, especially in the morning, is top-notch. The staff is very efficient and courteous.
Alexander January 2023
+
A truly fantastic family-run hotel with first-class service. The rooms are clean, modern, and very inviting. The food was excellent, and there's a selection of excellent wines to match.
The spa area is very beautiful and spacious. Whether at reception, the bar, the restaurant, or the spa, the staff are very friendly, attentive, and know their stuff. You feel welcome from the very first moment and can truly enjoy your vacation.
We'd love to come back!
Luca January 2023
+
I've been coming to this beautiful hotel for several years, and every year I find everything perfect. The food is always excellent, the service is top-notch, and the staff is always attentive and available to meet every need. From the reception to the bar to the restaurant, there's complete assistance. During dinner, the restaurant manager, Maximilian, was always super attentive and precise—truly five-star service. The spa area is one of the most beautiful and welcoming I've ever seen, guaranteed relaxation.
Valeria December 2022
+
I attach STUNNING!
Tosetti December 2022
+
I spent two holidays at this fantastic resort. Magnificent location, beautiful spa. Beautiful hotel. Truly excellent cuisine, and the owners are truly very friendly. One of the best resorts in Trentino.
Federica November 2022
+
5 stars because 6 isn't enough. Gorgeous hotel, friendly and helpful staff, excellent food, impeccable cleanliness of rooms and common areas, incredible spa.
A special thanks to Julia for the fitness department. She was incredibly kind and professional. Thanks to her, our stay was unforgettable.
Local November 2022
+
Highly recommended! More than just satisfactory!
Well-being and guest satisfaction are top priorities here.
An indescribably fantastic hotel with excellent staff and a beautiful wellness area. Pure relaxation! Everything is just right here
Barbara November 2022
travelled as
young couple
Review from Google
+
Beautiful hotel, equipped with every comfort, very clean and with attention to detail. Superlative wellness centre.
Georg November 2022
+
Fantastic spa, simply unbeatable here in South Tyrol!
Gökhan November 2022
+
I had the pleasure of spending a spa day with friends at your resort.
It was a thoroughly enjoyable day.
The outdoor area is fantastic, the staff is very friendly and attentive, and the spa area is large and wonderful with a great many different relaxation areas. The afternoon buffet was also excellent. The building appears very new and ultra-modern. I was particularly impressed by the option to order via the app (even for guests staying for just the day). It's the ultimate way to relax. The cleanliness was also superb!
The only downside is that the sun disappeared from the garden quite early, around 3 pm. This could be due to the location or the time of year. We'll definitely be back!
Peppe November 2022
+
Very nice, with an excellent spa and sauna world.
Nadja November 2022
travelled as
young couple
Review from Google
+
This hotel leaves nothing to be desired. Excellent service from all (!) staff, the manager herself checks on everything daily. The cleanliness is second to none. As far as I'm concerned, the pool (25m pool) could open as early as 6:30 a.m.; it opens promptly at 7 a.m. every morning. Our room was in the older section and a bit small, but that didn't bother us at all, as we were never in the room anyway.
There's a really great bar with a great bartender.
Kaite November 2022
travelled as
young couple
Review from Google
+
Had an excellent experience in the hotel. Perfect sauna area for both families and adults. Fine dinning with excellent services. Nice view at infinity pool. Cannot complain anything. Will definitely book the hotel again!
Jörg October 2022
+
The spa area is incredible
Barbara September 2022
+
We're always happy to come back. Everything at Viktorias is just perfect. The food, the wellness facilities, the friendly staff... we're already looking forward to our next visit.
M September 2022
travelled as
group of friends
Review from Google
+
Everything was perfect, wonderfully appealing, and friendly!!!
Here, the guest truly is king!!!
I haven't found any criticism!
Andreas September 2022
+
A wonderful hotel with very friendly staff gave us a wonderful weekend. We were completely satisfied. Both the breakfast and the evening meal were excellent.
We really enjoyed the ambiance of the entire hotel, but especially the sauna area. We're already looking forward to our next stay here.
claudio September 2022
+
Great hotel with excellent food and a beautiful spa area. Very friendly staff.
Nico September 2022
travelled as
family with young kids
Review from Google
+
The hotel is clearly worth a trip. Super nice service, everything is in top order, wishes are fulfilled straight away and you have everything you need for a relaxing holiday.
Alessia September 2022
+
I stayed with my partner in August at this amazing hotel!!! The adjective I used says it all, from the structure to the staff to the restaurant. Politeness, friendliness, courtesy, and helpfulness are all part of the owners and their staff!!! Congratulations, everything was wonderful, I'll return and highly recommended for anyone who has yet to book at this top-notch hotel. Thank you.
Chiara September 2022
travelled as
young couple
Review from Google
+
We returned to the Viktoria for the second time and are already planning our third. This summer, the enthusiastic impressions of our first stay were confirmed by the fact that we were able to stay a week longer, making the most of all the hotel's activities and the enchanting surrounding area, offering relaxing walks and hikes that lead to breathtaking landscapes, including those with Maximilian and Lukas, which we greatly appreciated (thank you!). Excellent hosts, along with Valeria, extremely kind and always smiling, eager to receive our feedback to ensure everything was running smoothly. Impeccable cleanliness, attentiveness, and service make the Viktoria a truly unmissable destination.
The spa spaces are spacious and comfortable, we had a great time with everyone and greatly appreciated the themed infusions led by Kurt's professionalism and friendliness. In such a pleasant and relaxed environment, we easily made friends with other guests, and it was truly wonderful to share such a wonderful experience in peace. Among the attentive, kind, and highly professional staff, we'd especially like to mention Kledi, with whom we had a great laugh and whose advice we gladly asked; Yulya, always punctual and precise in bringing us cappuccino in the morning; the two Robertos, highly professional and friendly; Anna, sweet and professional; and last but not least, Ramona, who welcomed us every day with a beautiful smile, exuding serenity and passion for her work despite her young age. Thanks again for everything, see you soon!
Gina August 2022
travelled as
young couple
Review from Google
+
Great hotel, highly recommended, nothing to complain about, we will definitely be back!
giovanni August 2022
+
Well done, it's nice!
Always #1️2022
Patrick August 2022
+
Spectacular
Francesca August 2022
+
Amazing
Andreas July 2022
travelled as
family with young kids
Review from Google
+
A first-class hotel. (Almost) everything is just right here, and it's just a small thing to get a full 5 stars... Great ambiance, quiet, unique spa area, outstanding cleanliness, first-class service, and friendliness. And the food: we've never eaten at such a consistently high level in a hotel before – absolutely world-class! - All in all, one of the most relaxing holidays we've ever spent. Two minor criticisms: the bottled water (in the room and bar) is overpriced, and in these summers, a fan in the room would be welcome.
Tina July 2022
+
Great wellness area, fantastic dinner, enjoyable leisure program, very friendly staff—definitely recommended!
Ernesto July 2022
travelled as
young couple
Review from Google
+
Spectacular hotel!! The Hotel Viktoria is a hotel that easily deserves 5 stars for its services and comfort. The food is excellent, the common areas are very elegant, and the WALD SPA is one of the most beautiful I've visited in South Tyrol, in similar or higher hotel categories. The staff is always kind and available to satisfy the customer, and Valeria is always attentive and courteous with her guests. The indoor and outdoor pools are gorgeous, and the water is truly pleasant both in summer and winter, which is very important to me. The infinity pool is also wonderful, with a view of the valley and the wonderful, well-kept garden with plants and flowers, and a charming swimming pond, refreshing in the summer and frozen in the winter. It's truly hard to tear yourself away from such a wonder!
Ulrich June 2022
travelled as
young couple
Review from Google
+
We agree with all the positive reviews!
One thing is clear: the wellness area and cuisine are hard to beat. Book your vacation and unwind. 100%
Recommendation. Ueli & Ruth
Rosanna May 2022
+
Highly recommended. We had a wonderful stay – fantastic, friendly, and welcoming service, a superb spa and relaxation area, and delicious food. The rooms were exactly as pictured, tastefully decorated, and very clean and well-maintained. The well-organized activity programs and the option to rent bicycles are also worth mentioning.
Tomas May 2022
travelled as
young couple
Review from Google
+
I am thrilled with my stay at this hotel. From the moment we arrived until our departure, it was an experience beyond our wildest dreams.
Thank you to the entire staff. I felt very comfortable and will definitely be back.
michele April 2022
+
A piece of refined modern architecture and design, lost in the mountains above Merano. The spa, the strong point of the structure, is very large, spread over several floors and levels, divided between a family spa and an adults only area, beautiful, well maintained and full of services. The catering is of the highest quality, interspersing traditional South Tyrolean dishes with international dishes, always well prepared and served. Very comfortable rooms with attention to detail, perhaps a little smaller in size compared to other hotels of the same category.
Nic April 2022
+
Beautiful location. Very large and well-maintained spa. My room was new and right next to the heated outdoor pool. The restaurant was top-notch.
Erika March 2022
travelled as
young couple
Review from Google
+
Very nice hotel in Hafling! The restaurant is currently being renovated and two luxury rooms have been added. I'm excited to see how it turns out...?
Always friendly staff. Ms. Platzer greeted us every evening!!!
Super large and beautiful rooms in the new building! We had a Mountain Living room.
Large outdoor pool (heated), large whirlpool next to the indoor pool, and comfortable loungers!
Forest spa with saunas and relaxation rooms for adults only!
Martin March 2022
+
I recommend the beautiful environment, great service and other services. For me points
欧利 March 2022
+
We were very pleased with our four-day stay. The hotel is beautiful, with a great design and very friendly, polite staff at all levels. The Wald Spa is also excellent. We would be happy to return.
Martin March 2022
+
Wonderful short vacation! Everything was perfect!
Sebastian March 2022
+
A friendly welcome, requests were considered and fulfilled. The room was modern, clean, and well-maintained. The wellness area was unique, with numerous areas. The gourmet cuisine was the highlight.
luca March 2022
travelled as
family with young kids
Review from Google
+
Absolute relaxation. Rooms in the newer section are very nice, while those in the older section are average. The spa is new and splendid. The only downside is that the children's menu is limited, and if they want access to the adult menu, it costs €15 per child. It's not a huge amount, but it's a bit ridiculous, the first time it's happened to us. Excellent food, small portions, but you certainly won't leave hungry. Lunch needs a bit of a rethink, as it's been left to just one waiter. Overall, we had a great time. The pool is fantastic!!
Mark March 2022
+
A beautiful, quietly located hotel. Yet only a 5-minute drive from the lifts of the Merano 2000 ski area. Or 15 minutes from the town of Merano.
Excellent cuisine. Well, if you can call these creations "food."
Sabine February 2022
+
Beautiful hotel in Hafling, large spa with many interesting and cozy relaxation rooms, very well maintained, professional treatments by the relaxation fairies
MAROTTA February 2022
+
Very nice and very friendly. Michelin-star food.
Mattia February 2022
+
Very well-maintained and well-structured, with a lovely spa and relaxation area. The breakfast was quite varied and well-stocked, the evening menu changed every night, and the staff were very professional and courteous. They made sure we had everything we needed! We found a good deal, definitely a 5-star value for money.
Manfred February 2022
+
This hotel is truly a dream. The service and cuisine were top-notch. The wellness area also leaves nothing to be desired. I can therefore highly recommend this hotel.
Luca February 2022
+
I was looking for relaxation and tranquility. I found it all at the Viktoria. The room was beautiful, new, and furnished with attention to detail. The relaxation area for adults was beautiful, with large, brand-new saunas and a music experience to enhance relaxation in the 95-degree sauna. The 3/4 board option was better than the all-inclusive option. I will be back. I am extremely satisfied with my stay.
Francesco January 2022
+
Well, what can I say?
Just returned from a totally relaxing weekend. Here at the Viktoria, you can truly unwind.
Stunning hotel, large and fully equipped room, top-notch restaurant (kudos to the chef), and the spacious wellness area is simply unique.
I absolutely recommend it.
Hanspeter January 2022
+
Super wellness area, very friendly staff, great ambience - 100% recommendation
Peter January 2022
+
Modern ambience, well-maintained wellness area, fantastic cuisine, a superb address in South Tyrol.
Verena January 2022
+
A truly beautiful hotel with a fantastic spa area.
We had a room with a private sauna in the new building. Unfortunately, we only used it twice, as we spent more time in the spa. A bag containing a bathrobe and individually wrapped flip-flops (not terrycloth) for the sauna, as well as a towel, was provided in the room for each of us.
We booked 3/4 board, which was perfectly adequate, as, unlike other hotels, they offered more than just a cake buffet in the afternoon; they also served other dishes. Breakfast was very good, and dinner was delicious and creative.
The spa area was spacious with wonderful themed relaxation areas. Towels were constantly being replaced and replenished—phenomenal! Tea, syrup, and light snacks were also available.
The service, friendliness, and helpfulness were outstanding in every aspect.
Thank you for the wonderful time!
Silvio January 2022
+
This time spent at this hotel can be considered a vacation. A place where you can enjoy life's pleasures: good food for all palates (even the most discerning), fine wine recommended by qualified waiters and an extensive wine list, a luxurious spa with highly qualified staff. In short, what more could you ask for? I recommend it to anyone who wants to enjoy a spectacular vacation.
Heiko January 2022
travelled as
family with young kids
Review from Google
+
6 stars for our waitress Kavil - we miss him!
5 stars for the spa (modern, rarely crowded), dinner (menu very creative and varied), lobby with bar, and location.
3 stars for breakfast, afternoon snack (virtually no variety, selection also limited). Just barely 3 stars for the rooms in the old building (especially the bathroom: with 4 people sharing, there are no hanging options for bath towels, etc., no splash guard in the shower/bathtub, and a blackout curtain like in a simple hostel).
Overall, definitely a recommendation - we'd be happy to come back!
Claudia December 2021
+
Wonderful, relaxing and delicious dishes!!!
Nona December 2021
+
Hospitality, professionalism, cleanliness and good taste! I will gladly return.
Kurt November 2021
+
Everything was great, the staff was very accommodating and extremely friendly.
Margit November 2021
+
Everything is just perfect here! A beautiful wellness area, delicious food, and a very dedicated and fantastic team. Keep up the good work! We'll definitely be back and will recommend you!
Alessia November 2021
+
The facility is not bad, the entrance is fabulous, and our room (Alpine Classic) was comfortable and spacious. It's a shame we only stayed one night.
The wellness area offers numerous saunas, many steam baths, several different relaxation areas, and an indoor and outdoor pool. As for the outdoor pool, I'd like to say that the water was a little too cold for my taste.
We were also a bit disappointed that we couldn't have lunch à la carte, since it was the day before they closed.
Otherwise, everything was perfect.
It was a very enjoyable weekend.
Alexander November 2021
+
A truly fantastic hotel in a beautiful, very quiet location with excellent cuisine and a first-class wellness and spa area. A very welcoming, extremely friendly, and very family-friendly atmosphere with wonderful people in all areas. Highly recommended, and we would be happy to return anytime.
Roswitha November 2021
+
A fantastic wellness area. Friendly staff and good food.
fabio November 2021
+
The hospitality, helpfulness, and kindness in every department are top marks.
Mrs. Platzer is always present with a sweet smile to pamper and entertain all
guests.
Special mention goes to the extraordinary cuisine of Michele Nardelli, executive chef, who, with his staff, creates unmissable and unforgettable menus.
We'll see you again soon.
The Marchiori family
Corinna November 2021
travelled as
single traveller
Review from Google
+
This hotel is a dream. I felt completely at ease from the very beginning. The location is beautifully quiet, right on the edge of the forest. The service from all the hotel staff and family members deserves special praise; it's rarely found these days. The hotel owner lovingly attends to her guests every day. The hotel is very tastefully decorated, and the spa area with its infinity pool and natural lake is superb. What could be better than swimming at sunrise at 8:30 in the morning? The dinner is almost Michelin-star quality, and the breakfast leaves nothing to be desired. Anyone who can find anything to complain about at this hotel is beyond help.
If I had to pick something, it would be the yoga session, which I didn't quite enjoy (traditional yoga instead of modern yoga). But that's certainly a matter of personal taste. And unfortunately, the vacation went by far too quickly; I would have loved to stay longer...
Otherwise, it's fantastic! Keep up the great work!
Markus October 2021
travelled as
family with young kids
Review from Google
+
Great, great, great.
Sensational hotel with friendly staff.
Robert October 2021
+
Spectacular hotel near Merano 2000 where you can take wonderful walks and hikes
Andreas October 2021
+
A true oasis for rest and relaxation, of course, only if your budget allows. Everything was top-notch, and we felt very comfortable.
Thomas October 2021
+
A fantastic family-run wellness hotel. The pool, swimming pond, and spa are top-notch. The modern rooms in the annex are very nice! You can tell the hotel has grown over the decades; many things don't quite fit together. The staff are consistently friendly and welcoming. There's certainly still room for improvement in the restaurant, both at breakfast and dinner.
Christian October 2021
travelled as
young couple
Review from Google
+
Excellent, very clean establishment with a very generous and high-quality breakfast, the Wellness and spa area is simply extraordinary and the dinner is fabulous. A wonderful and very rejuvenating stay. We will not hesitate to recommend this hotel which was top.
Julia September 2021
+
Spacious and very special wellness area! Great rooms, great food, very friendly staff. We'll be back!
Heike September 2021
+
A dream with an all-round feel-good package. We're here for the second time and will be back.
Thank you, the Platzer family.
Mac September 2021
+
A fantastic hotel with everything you need. Hubert, the sauna master, is amazing, and Maximilian, the junior manager, is simply fantastic. We'll be back!
Best regards to the Platzer family, and thank you so much for everything!
Andreas September 2021
travelled as
young couple
Review from Google
+
Great location, especially as a starting point for various hikes. The complex itself is also very beautiful; the outdoor area with pool and sunbathing area offers plenty of space and tranquility. The interior also leaves nothing to be desired, from indoor pools to a fitness area and spa with various treatment options. The room was quite small and oddly narrow; the view of the parking lot wasn't that great; the private sauna, however, was great. Unfortunately, the cleaning staff left something in the room after every cleaning (e.g., some cleaning rags). The food was also very good, but the service was very, very dependent on the waiter that morning or evening. In the morning, you were often not asked whether you wanted something to eat or drink and had to actively ask for more information - that's simply not acceptable. In the evening, it could sometimes take up to half an hour between courses - simply too long, as the evening then becomes a marathon event. So overall, it was good, but certainly not better.
Marcel September 2021
travelled as
young couple
Review from Google
+
Great facility, good food and friendly service.
Elvis August 2021
+
A very well-maintained and wonderful hotel. The beautiful rooms are particularly noteworthy. The WaldSpa is also amazing. I've never experienced such a wonderful spa area. Total peace and relaxation. The infusions in the adventure sauna were fantastic. Many thanks to Sabrina and Kurt.
The food was fantastic. A wonderful 5-course menu every day. We ended the day at the bar. The selection of cocktails and drinks was excellent. A special thanks to Nicola for the excellent gin recommendations.
We'll definitely be back.
Aylin August 2021
+
A truly wonderful wellness hotel, perfect for relaxation and rejuvenation. The Platzer family and all the staff are incredibly friendly, attentive, and welcoming. The service is first-class. The food leaves little to be desired, with a multi-course menu offered every evening. However, it's a shame that almost all the meat is cooked sous vide, which is why we deducted a star. This results in a meat with a liverwurst-like texture. We would appreciate some variety in this regard. The rooms and the rest of the hotel are clean and tastefully decorated. The spa treatments are also highly recommended. All in all, a fantastic hotel – we'll definitely be back!
Klaus August 2021
+
.. consists of the main building and an adjacent new building with designer rooms and the WaldSpa.
Beautiful location between Merano and the Falzeben cable car valley station.
Rooms range from small and cozy to large family suites.
Great 25m infinity pool, open from 7 a.m.
Medium-sized pond with an artificial waterfall.
Indoor pool more suitable for splashing around than swimming.
Very nice wine list, with a focus on South Tyrol, but also well-known wines like a Saar Riesling from Van Volxem.
At least a 5-course (selection) gourmet dinner, mostly seated; fewer salad buffets than last year, probably due to the C-rated hotel.
WaldSpa is divided into a FamilySpa on the ground floor and an Adults-Only area on the 1st and 2nd floors. Very spacious.
In August 2020, many Italian families with and without children visited.
In July 2021, many German guests, including elementary school children and teenagers/young adults, arrived.
Extremely dedicated host family.
Price/performance ratio: reasonable. Affordable bottled wines. Wine list can be sent in advance.
Bar menu: Diplomatico Ambassador Selection rum is also available.
Smoking: permitted on the balconies and outside.
Edippo July 2021
+
Wonderful place, qualified staff, in short..... Beautiful!!
Kim July 2021
+
Very nice hotel, top wellness area and very tasty food. The staff is really great, very friendly and attentive. Were here for the first time and certainly not the last time.
Valentina June 2021
+
It was a fantastic holiday. Ten days of a wonderful combination of down-to-earth charm and pampering. The staff is friendly, attentive, and helpful. The spa area is beautiful and offers a variety of saunas and relaxation zones. The food is Michelin-star quality. Thank you to the Platzer family and their team. We'll be back!
Tschiggo June 2021
+
Simply super to enjoy, relax and feel good
Fab May 2021
travelled as
young couple
Review from Google
+
Dream day spa, incredibly friendly staff. Excellent food. Will definitely be back!
Stefan May 2021
+
Super nice wellness area with a beautiful outdoor pool
Matilde May 2021
+
A 2020 anniversary gift, very nice indeed.
Upon arrival greeted with a welcome cocktail. Despite the current restrictions, we still managed to take advantage of some of the services offered.
Very nice place, excellent food, breakfast buffet with various options.
The room, very clean, modernly furnished, also had a personal sauna on the veranda overlooking the mountain.
Everything you need for a weekend of total relaxation.
I will definitely return as soon as possible.
Gio May 2021
+
Excellent hotel, well-kept rooms, the food is excellent and the spa is remarkable, highly recommended!
Roberto May 2021
+
Super excellent resort, we returned yesterday after a 4-day stay, I recommend it, we frequent it for weekends and summer holidays, the staff is super kind and knowledgeable, the spa is super managed and welcoming, the Platzer family makes all guests feel at ease, the cuisine is perfect every dish is prepared for all tastes, it seems like a painting beyond deliciousness. In short, you are pampered in every sense.
Daniel May 2021
travelled as
young couple
Review from Google
+
A very nice hotel, friendly staff, everything clean and furnished with attention to detail, delicious food, elaborately and creatively prepared. The in-house forest spa is harmonious from top to bottom, with plenty of relaxation and cuddle zones, and a great sauna. We stayed in a smaller room in the old building, which was surprisingly nice and modern. The outdoor pool is huge, and the two jacuzzis are a great feature. We'll definitely be back :-))
Carlo March 2021
+
Pure relaxation! Beautiful location, dreamy, modern rooms.
A large wellness area that invites you to relax! The whole experience is rounded off in the evening with great food and, optionally, good drinks at the bar!
Highly recommended!
Erik November 2020
+
Wonderfully quiet hotel with elegant furnishings, very friendly staff, and above-average and highly professional cuisine!
Patrik November 2020
+
The stay was wonderful from start to finish. Friendly staff, clean rooms, delicious food, and pure relaxation – both in the spa and in the surrounding nature.
Highly recommended ;)
Stefan October 2020
travelled as
young couple
Review from Google
+
Super modern hotel. Friendliness and cleanliness are a top priority here and are maintained. Highly recommended.
Kerstin October 2020
travelled as
family with young kids
Review from Google
+
Amazing hotel with excellent value for money, a fantastic wellness area, and excellent food! Very clean!
Saimir October 2020
+
My favorite resort in all of Trentino...excellent cuisine, equally wonderful staff...you're pampered here from start to finish.
Spectacular spa area spread across three floors.
Fair price for the services they offer. I can't wait to return soon. I miss you all.
D. October 2020
+
A very nice hotel with a great spa area. Superb breakfast and friendly service!
Marco September 2020
+
Excellent facility, good spa. Good service and friendly, courteous staff. Recommended.
Markus September 2020
+
The Resort Viktoria is a very beautiful and quietly located hotel above Merano. The welcome was very friendly and welcoming. We booked a room in the new building and were very satisfied. It looked very nice and everything was very clean. Breakfast and dinner were also excellent. The hotel has an outdoor pool and a small swimming pond. We didn't really use the indoor wellness area; the weather was too nice The hotel is a great starting point for mountain bike tours! We would spend a short break here again anytime.
Addendum: We've stayed at this hotel several times since then, and the wellness area is highly recommended.
Meadhbh July 2020
+
This was a wonderful holiday! We stayed for a week and loved it so much we have gone back twice! We loved all of the food options for example the ravioli was gorgeous! The dinner was a six course meal including a smoothie course! The kid option was also amazing as it can easily bed to fit your child’s apatite! We were able to order exactly what we wanted when we wanted it! The wine selection was amazing are the waiters offered their excellent opinion to help us choose!
There are daily activities set that you have a choice to take part in or you can set of hiking on many of the options around the resort! Our favourite hike was to Saint Kathrine church which overlooked a wonderful valley! You could see all the way down to Merano! Merano is a wonderful town in The Valley with a chair lift allowing a wonderful veiw! There are also many amazing shops and cafes in the heart of the village which are great for an afternoon snack!
The pools were the best bit! There are two main pools, the infinity and the indoor pool! Both are amazing and have jets that can be activated! This is great fun for the kids adm for a aquatic back massage! There are also two jacuzzis and a non heated outdoor pool! All of these are wonderful for relaxing. The infinity pool, outdoor pool and one of the jacuzzis are outdoors and the other two inside!
Hope this helped you! Enjoy
Dies war ein wunderschöner Urlaub! Wir waren für eine Woche hier und haben es so geliebt, dass wir zweimal zurückgekommen sind! Wir waren von allen Speisen begeistert, zum Beispiel die Ravioli war wunderschön! Das Abendessen war ein Sechs-Gänge-Menü mit einem Smoothie-Kurs! Die Kinderoption war auch erstaunlich, da sie leicht ins Bett gehen kann, um dem Apatit Ihres Kindes zu entsprechen! Wir konnten genau das bestellen, was wir wollten, als wir es wollten! Die Auswahl an Weinen war unglaublich, die Kellner haben ihre ausgezeichnete Meinung abgegeben, um uns bei der Auswahl zu helfen!
Es gibt tägliche Aktivitäten, an denen Sie teilnehmen können, oder Sie können auf vielen der Möglichkeiten rund um das Resort wandern! Unsere Lieblingswanderung war zur St. Kathrine Kirche mit Blick auf ein wunderschönes Tal! Sie konnten bis nach Meran sehen! Merano ist eine wundervolle Stadt im Tal mit einem Sessellift, der eine wundervolle Aussicht ermöglicht! Es gibt auch viele tolle Geschäfte und Cafés im Herzen des Dorfes, die sich hervorragend für einen Nachmittagssnack eignen!
Die Pools waren das beste Stück! Es gibt zwei Hauptpools, den Infinity- und den Innenpool! Beide sind unglaublich und haben Jets, die aktiviert werden können! Dies ist ein großer Spaß für die Kinder Adm für eine aquatische Rückenmassage! Es gibt auch zwei Whirlpools und einen nicht beheizten Außenpool! All dies ist wunderbar zum Entspannen. Der Infinity-Pool, der Außenpool und einer der Whirlpools befinden sich im Freien und die anderen beiden im Inneren!
Hoffe das hat dir geholfen! Genießen
Marcus July 2020
+
Very classy hotel, everything was wonderful...
Unfortunately, the clientele there takes some getting used to... Show-offs and wannabes... Silicone and Botox were used on almost every one of these chicks.
There were a bit too many of them for me this weekend.
There's nothing to complain about with the hotel or the staff.
Mícheál July 2020
+
Great spa resort in the hills above Merano. Chillax in the pool, or get the cable car to the top of the mountain for spectacular views.
Gianfranco June 2020
+
My family and I had a wonderful weekend.
A truly beautiful hotel, perfect for anyone needing to recharge.
The suites are top-notch, clean and well-maintained.
The pools are beautiful and heated.
The restaurant is truly exquisite, and the food is delicious.
The staff is very polite and professional.
The spa exceeded my expectations.
chefin February 2020
+
Mega
R. February 2020
+
Everything was simply PERFECT, it couldn't be better :-) we would love to come back!!!
Marco February 2020
+
Top
Bernadette February 2020
+
Indescribably beautiful
monica January 2020
+
Super furnishings, extraordinary welcome, cleanliness and professionalism... everything top
Tzipi January 2020
+
Wow! Welcoming staff, luxurious spa facilities with a wide variety (good thing there is an adults only area...). Outdoor pool (heated) - the end of the road. It is worth spending a few more € for rooms in the new wing, although the rooms in the old wing are also clean and pleasant. The hotel is located above the city of Marano, and near a ski resort. Highly recommended experience
Michelina January 2020
+
Fantastic hotel for those traveling with children, equipped with all comforts.
There's also a family spa. The owners and staff are very kind and helpful.
High-quality food.
Emanuele December 2019
travelled as
family with young kids
Review from Google
+
Very beautiful hotel with quality services.
The spa and relaxation area are fabulous, the cuisine excellent, and the staff friendly and helpful.
Prices are lower than other 4-star hotels in South Tyrol.
René December 2019
+
Excellent hotel with excellent food and very friendly staff and gracious hosts
Karin November 2019
travelled as
young couple
Review from Google
+
Here you can indulge yourself. It's fantastic.
Petra November 2019
travelled as
young couple
Review from Google
+
A truly beautiful hotel! Everything is just perfect! A very impressive lighting concept... an equally impressive lobby and bar! The relaxation rooms in the sauna area are a dream... And you're accompanied by very friendly staff all day long! A stay at the Viktoria is highly recommended!
M October 2019
+
Here you live the holiday feeling and you can notice it in every corner. We'll be back!
I. October 2019
+
A fantastic hotel that beautifully blends modern and traditional elements. The staff is incredibly friendly and always ready to help. The family atmosphere, cultivated by the Platzer family through personal interaction and friendly chats, is also lovely. The rooms are clean and nicely furnished. The food is delicious and varied. A special thank you goes to Zoltan, whose consistently cheerful demeanor and attentive service during meals made our holiday truly special. The night hike with the junior manager was also a wonderful experience. We would love to return.
Aldo October 2019
+
Excellent resort, welcoming, good food...
Anna September 2019
+
A fantastic hotel for a relaxing holiday! We thoroughly enjoyed our stay at Hotel Viktoria! The spa area is very large, and the relaxation rooms are perfect for unwinding. The room was very clean, although not large, but perfectly adequate. The excellent food deserves special mention! Thank you for a wonderful holiday; we highly recommend it!
S September 2019
+
Great food.
Great sauna.
Wonderful staff. We'll be back in October.
Maurizio August 2019
+
Beautiful hotel, excellent quality food, very nice spa with everything and more, I recommend it.
Chiara August 2019
+
An extremely positive experience.
I only stayed 2 nights, but I was able to appreciate how well-run the hotel is. The management is very attentive and friendly.
Very knowledgeable and friendly staff.
The welcome was prompt but complete with all the information.
Excellent food, very good pastries.
The spa is beautiful and spacious, with several relaxation areas, and very clean and well-maintained saunas.
The garden adjacent to the pool and lake is also lovely, with plenty of loungers and relaxation areas for sunbathing.
Convenient and free parking.
Only 4 km from Falzeben for access to the Merano 2000 cable car.
Highly recommended.
Luca August 2019
+
A true WONDER!!!
Marco July 2019
+
Perfect. A three-story wellness area, a heated outdoor infinity pool overlooking the valley, gourmet cuisine, and themed evenings. You can set out on hiking excursions, or Merano is just a 10-minute drive away. A truly relaxing 5-star vacation. The staff is discreet but always available.
serpico June 2019
+
excellent top class structure!!!
Peter June 2019
+
Very nice hotel :) the new building is amazing
The new “forest spa” area is very pleasant and quiet. You never feel cramped in the hotel!
Service top and food anyway :)
Margit June 2019
+
Very well maintained house, great kitchen, everyone very friendly and attentive
Roberta April 2019
+
Wonderful!!! Excellent hospitality. Worthy of a five-star rating.
Milena April 2019
+
Truly spectacular place..
Thomas March 2019
+
A beautiful hotel, I will definitely come back.
T March 2019
+
A very well-run hotel, excellent spa area, and a very good dinner menu. Thank you for the wonderful stay.
CHrisStar11 March 2019
travelled as
young couple
Review from Google
+
Wonderful stay. Also great for a short break.
Everything here is simply perfect – from the hotel processes to the service and the food. Impressive!
Elena March 2019
+
My husband and I stayed for just one night and we had a great time.
The place is very welcoming, with friendly and very polite staff.
The new spa area is very pleasant and well-organized, with several saunas and very comfortable relaxation rooms.
Then... the restaurant has a very good and unique menu... everything was delicious... we will definitely be back.
Diana February 2019
+
Wonderfully relaxing and highly recommended! Thank you for the lovely days!
KA February 2019
+
Super Spa
kurt February 2019
+
Very good
D. February 2019
+
We were thrilled.
Everything in this beautiful wellness hotel deserves 5 stars.
We were absolutely thrilled by the hotel's furnishings. Modern and lovingly furnished down to the smallest detail.
The staff is extremely friendly. The boss is also super friendly and kept asking if everything was okay.
The wellness area, especially the new WaldSpa, is brand new and offers everything your heart desires. A sauna infusion is offered twice daily in the event sauna. And what can I say... it was really an event. We have never experienced such great infusions. Absolutely recommended.
We have already visited a lot of wellness hotels. But this one is by far the best. The surrounding area is also wonderful and ideal for hiking and skiing.
We miss you already and will be back very soon.
Above all, we say thank you Lukas. You tried so hard to please everyone. We even got a fire pit on the terrace :)
See you soon. 5 stars ***** 5 place **** 5 stars
Sandra January 2019
+
...four of us (4 girls) were with you this weekend. welcome and farewell and in between: amazing food, attentive and friendly staff and great food and the wellness and spa area, wonderful...we celebrated a big birthday and laughed a lot and had fun. The boss thanked us because she was happy about our joy and laughter.
Can or must be recommended.
emiliano January 2019
+
Fantastic
Jörn January 2019
+
Very good food, extremely friendly staff, top-notch facilities, and everything in very good condition!
Harald November 2018
+
dream location very good kitchen and patisserie
Guendalina November 2018
+
Very well-maintained hotel, from the decor to the cleanliness. Very friendly and accommodating staff. The spa and pool area is very spacious, but it has one flaw: it's also open to non-residents, so overnight guests risk finding limited spaces in the relaxation areas (reserve, even for several hours, leaving bags and personal items on the relaxation beds). I would recommend opening the spa to non-residents only during certain hours, as is already the case in many hotels. This allows those staying, even just for one night (but paying for a more extensive service), to fully enjoy the hotel's splendid spaces. It remains a splendid and welcoming hotel.
Stefano November 2018
+
A beautiful resort, impeccable service and an environment meticulously maintained, with numerous Turkish baths offering a relaxing and soothing atmosphere, and a delicious dinner menu.
Extremely well-maintained, spotlessly clean, and super quiet rooms.
Sandro October 2018
+
Top hotel, staff very friendly
Björn September 2018
+
I always enjoy coming here. There's something new every time. Great hosts, great hotel, great food.
Patrizia September 2018
+
Excellent restaurant, high quality spa, excellent hotel service
Ludmilla September 2018
+
A wonderful hotel, especially the newer part.
The atmosphere is welcoming, the food excellent, and the rooms comfortable. The spa and pools are also great.
If I really had to make a suggestion, I'd keep the indoor pool water temperature a little higher.
Uwe September 2018
+
Good hotel with potential for improvement
circe September 2018
+
Excellent location but very high costs
Paolo September 2018
+
Excellent in every way, but the old part needs to be overhauled and modernized. The sauna area should be hidden from the rest of the garden. It's not always polite to walk around with your penises out in the open, whether male or female. This depends on the guest's manners, not the hotel's, which should intervene somehow. Efficient staff, excellent cuisine, everything perfect, I confirm.
Ida August 2018
+
Very nice and relaxing place!!
Marco August 2018
+
A superb wellness holiday at the hotel.
Beautiful location, pure relaxation and wellness. Highly recommended for hiking and biking tours. Staff very friendly, helpful, and accommodating. Excellent customer service. The owners are very friendly and welcoming, and the food and atmosphere are upscale.
Daily themed evenings with 5-6 course menus.
For us as a family (2 adults and 2 children), this certainly won't be our last stay at the hotel.
Leon August 2018
+
Everyone is very nice and the decor is very nice. Highly recommended.
gabriele August 2018
+
Relaxing time and wonderful view from the rooms. Great breakfast!
Di August 2018
+
Magnificent experience, special care provided by the owners and the whole team, delicious food, calm, attention to detail, unforgettable spa, well-decorated and comfortable room, absolutely to discover!!
Dennis August 2018
+
A very nice hotel, especially the newly added room area is wonderfully designed. Very quiet and with a great view of the outdoor pool. The hotel is very close to the forest, which contributes to relaxation. The food was also good; everything was prepared in the kitchen (e.g., cake for the afternoon), and you could order more dishes upon request.
Unfortunately, there were a few points of criticism during my visit (little attention was paid to the restaurant upon arrival on the first evening; guests felt a bit lost; there was no communication between the service staff and guests, for example, about waiting for a meal or requests).
The super-fast Wi-Fi deserves praise, despite the location outside of Merano.
The hotel owner is very friendly and takes criticism seriously and openly.
Ivan August 2018
+
Huge beautiful spa area and very friendly staff
Freddy July 2018
+
Are you looking for relaxation? : One address - Alpine Spa Resort Viktoria
Are you looking for peace and quiet? : One address - Alpine Spa Resort Viktoria
Do you like professional service? : One address - Alpine Spa Resort Viktoria
Do you love feeling welcomed right from the start? : One address - Alpine Spa Resort Viktoria. Many thanks to Walter (and his team), the best receptionist in South Tyrol ;-)
Do you like service with heart? : One address - Alpine Spa Resort Viktoria - many thanks to Valeria, Maximilian, Lukas, and the entire service team with Matus and Babsi...
Do you love good food? : One address - Alpine Spa Resort Viktoria. Many thanks to Michèle and his kitchen team for the outstanding food. TOP.
Do you love sports and wellness? : One address - Alpine Spa Resort Viktoria. Many thanks to the junior manager ;-) who not only gets you fit for sports but also takes care of infusions and other wellness treatments ;-)
Do you like unusual gins and whiskies? One address - Alpine Spa Resort Viktoria. Many thanks to Lukas and Matus for the witty explanations of the digestifs.
Do you love good wine? One address - Alpine Spa Resort Viktoria. A very balanced wine list that will impress any connoisseur.
Are you looking for value for money? One address - Alpine Spa Resort Viktoria.
Are you looking for a getaway for two, with a group, with the family, ...One address - Alpine Spa Resort Viktoria.
Want to go on vacation? One address - Alpine Spa Resort Viktoria.
The word "Victoria" embodies the word victory! The name itself is an omen: You have triumphed across the board and gained a new customer. A perfect performance by everyone!
With kind regards and many thanks from Belgium to the entire Viktoria team. It was a unique vacation.
Freddy
Monia July 2018
+
Fantastic place, great food, rich buffet, beautiful new pool, kind and attentive staff
Thomas July 2018
+
Very nice hotel and good food
Stefano July 2018
+
The best. Fantastic place for couples.
Camille June 2018
+
We had a fantastic week's vacation! The hotel is magnificent, both inside and out. The pool, spa, gym... everything is perfect.
The owner and staff are very pleasant.
Congratulations to the kitchen team who do a very high-quality job.
There are some great hikes to be had from the hotel.
Nothing to complain about. We'll definitely be back.
Nicole May 2018
+
Beautiful hotel, excellent food
nobody May 2018
+
Simply beautiful there, very classy and really affordable for that
Clemens May 2018
+
Very friendly staff and nice wellness lounge
G May 2018
+
The Viktoria was really very good, but it's now even better!
The friendliness, helpfulness, amenities, and especially the food are top-notch.
Thank you for the always very, very friendly welcome and warmth. I always feel at home here.
Emanuela May 2018
+
Beautiful hotel in a very quiet location. Very nice and well-maintained spa. Beautiful pool and outdoor park. Abundant breakfast and afternoon snack with plenty of variety and choice. The gourmet dinner, but that's my personal opinion, isn't a great one. However, the dishes were well-presented and delicious. Highly recommended.
v April 2018
+
Very nice family-run wellness hotel in combination with excellent cuisine and top service!! The greatest respect for the junior boss who felt like he was everywhere at any time of the day and helped. Thanks for the great time!
Conny April 2018
+
Our boss treated us to a weekend at the Hotel Viktoria, and we all had a wonderful time. The rooms are very nice and clean, with plenty of space and storage. The food was excellent, and the staff—whether at reception, in the dining room, at the bar, or in the spa—were extremely friendly! We felt very comfortable!
Martin April 2018
+
A very nice hotel and excellent food from appetizers to dessert! Beautiful wellness area and rooms! The service was very attentive, and even the smallest request was fulfilled immediately. We will definitely be back!!!!!
Roman April 2018
+
Beautifully renovated. Family-run! Very friendly. Fine cuisine.
Stefano April 2018
+
The hotel offers all the services of a 4-star superior, has excellent, refined and quality cuisine, has a beautiful wellness area and a large outdoor swimming pool, however it has some flaws that in my opinion should be reviewed.
First of all, the hotel has a new wing (of which the hall is also part), and a slightly older part...an incongruous mix between the old and the new which appears very modern. Maybe there are plans for a second renovation of the old part?
As for the wellness area on the first floor, there is no real garden where you can go out after the sauna but you have to go through the relaxation area using a not very quiet door... Also uncomfortable for those who are in the room resting.
Furthermore, in the garden on the pool level there should be a division between the pool area and the (nudist) wellness area so that users leaving the sauna, both external and internal, can use the garden in complete tranquility without being able to disturb people who prefer to stay in the area in swimsuits. I repeat that these are suggestions.
A compliment goes to all the waiters: nice and helpful and also to the owner, a blonde lady always on the front line.
rino March 2018
+
Simply fantastic stay. Beautiful hotel, amazing spa, excellent food. What more could you ask for?
Andreas March 2018
+
Dinner was outstanding (Michelin-star quality)! The service was superb and attentive (refills were no problem at all). Breakfast was also exceptionally good, and nothing was lacking.
The spa area is fantastic
We had a room in the older part of the hotel. It was perfectly fine – the only downside was the mattress (both of them) which should be replaced. It's worn out.
Tanja March 2018
+
Very very nice!!!
Andrea March 2018
+
Wonderful hotel with a fantastic spa area. The outdoor pool alone is worth the trip. The cuisine is adequate for its category, with plenty of choices and quality products.
Felix March 2018
+
Very nice hotel!
Alexander March 2018
+
Simply fantastic
Michele February 2018
+
A paradise. Is that enough to describe this resort?
Torsten February 2018
+
Everything was perfect. Very good food.
fabio February 2018
+
enchanting place, impeccable services, refined and well-prepared food, the spa is nothing short of wonderful.....to try
Alfonso February 2018
+
A luxury hotel with truly tangible comforts at every level. High-quality food and a wide selection of dishes. Clean and relaxing spaces and surroundings. Surrounded by greenery and conveniently located near public services.
Zoran February 2018
+
Fantastic hotel! I first stayed there in 2003, then again in 2006, 2007, and 2008, and I've never been disappointed by the Platzer family. I highly recommend it...
Nicola January 2018
+
I have no words to tell you how wonderful this place is....from the spa...which is large and fabulous...to the rooms...the service of the family that owns this place...and also all the staff of the structure!!..a TOP service and a TOP location!!!!
Lavapiù January 2018
+
I would advise anyone interested to avoid reading reviews from before 2016. The hotel underwent a state-of-the-art expansion in 2017, and the spa area (forest spa) was only completed in November 2017. There is now a very nice lobby, ample relaxation rooms (4), each with a variety of loungers or beds (hanging loungers, waterbeds, infrared loungers, etc.). The event sauna for infusions has 40 seats, LED lighting, a fog machine, music, and a glass facade with a view of the valley. The relaxation rooms and the approximately 20-meter-long outdoor pool also offer beautiful views of the forest and meadows. The access road was relocated to the rear and resurfaced in 2017.
The hotel is located a bit away from the villages, so there is no noise disturbance. The hotel's own Mercedes minibuses take you to the ski area.
The food is excellent, and the staff very friendly.
As a couple, we deliberately chose a room in the "old building" because it was perfectly adequate, and we were only there to sleep anyway. I think the older part of the hotel will also be renovated in the near future, which will unfortunately affect the prices.
According to the staff, the spa will also be expanded in the next few years with three or four more saunas, and the older area (which is only a few years older than the rest) will apparently become a children's spa. The indoor pool with a waterfall and whirlpool is already there.
We were completely satisfied and will definitely come back.
Livio January 2018
+
Super in everything, spa, cuisine, environment.... the best in relaxation
Mauro December 2017
+
Great hotel very close to Meran2000 ski area. Wonderful pool and spa zone, amazing traditional dishes and dessert. The staff will make you feel like home. Perfect!
Sara November 2017
+
This hotel is spectacular!!! Meticulously decorated, with extremely kind and professional staff. The spa is unique, offering deep relaxation amidst the mountains, with both a heated outdoor pool and an indoor whirlpool. The restaurant is an explosion of flavor, from the extremely generous breakfast to the refined and delicious dinner. We also enjoyed the treatments: massages, baths... a dream week! We recommend it to anyone who wants to pamper their body and soul!!!
Angela October 2017
+
Our expectations were exceeded! A very warm welcome, personalized attention throughout our entire stay! The owner and her two sons are constantly present! The new family suites are very trendy and ideal for a family of four! The new lobby is very attractive, and the cuisine is simply fantastic: very varied, seasonal, and regional! Highly recommended!
Wolfgang September 2017
+
Super friendly staff. The food is perfect. The rooms are very modern and comfortable. The spa area leaves nothing to be desired. You feel completely at ease.
Emile August 2017
+
Beautiful hotel, new infinity pool, and natural swimming lake. The food is always top-notch.
Gabriele August 2017
+
Very good hotel. Romantically located. New building very impressive. Price performance top.
Cédric July 2017
+
Very clean and friendly staff. Food was perfect.
Alexandra July 2017
+
Super nice hotel with very friendly staff and great food!
Jan July 2017
+
A very nice new wellness area and highly recommended special dinner menus on Sundays. The staff has been the same for years and is very friendly. After the renovations in some areas, it's even more recommendable. Many beautiful mountain bike and hiking trails start from the hotel, and you can quickly get to Merano by bus.
Ivan May 2017
+
Beautiful resort, great breakfast and excellent cuisine, spa - pets allowed
Piergiorgio December 2016
+
Fantastic hotel, attention to detail, refinement and taste in every corner, dream spa
Tina September 2016
+
The hotel is simply perfect...a place to feel good from start to finish!
The food, the location, the service, the spa area...everything is simply wonderful. The attention to detail is clearly noticeable here.
Stephen September 2016
+
A truly wonderful hotel run by the family. Immaculately clean rooms, incredibly good food, and a play area for the kids that leaves nothing to be desired (table tennis, Xbox, PlayStation, billiards, arts and crafts corner, etc.).
We felt very, very comfortable and can highly recommend the hotel.
In winter, there is also a shuttle service to the ski area.
Valentino May 2016
+
Great atmosphere. The perfect place to relax whenever you need it.
Susanne May 2014
+
A fantastic hotel. I've been there three times already. Beautiful hiking trails and a great place for wellness. The food is simply delicious, and the hostess and staff are simply exceptional. I'm already looking forward to my next visit. Unfortunately, I can't describe everything; it would take a 50-page book. You have to experience it for yourself.
