„ 5-star hotel for adults only, 1,000 m² wellness oasis, gourmet cuisine and exquisite wine cellar, elegant suites in unique style. “
A second home
At our 5-star hotel in St. Ulrich in Gröden for adults only, you will feel at home right from your arrival: Here you will find relaxation and recharge your batteries. The Alpin Garden Luxury Maison – Adults only is a cosy and hospitable refuge where you can spend romantic holidays and enjoy exquisite culinary delights. Elegant suites, luxurious wellness and a breathtaking view of the Dolomites guarantee an extraordinary and unforgettable holiday.
Many special things for a great holiday
Whether modern or alpine – relaxing hours await you in our suites with a view of the Dolomites. Every suite has its own charm and is individually furnished. Golden freestanding bathtub, open-space bathroom with spacious shower, whirlpool, wooden and black designer furniture, large windows with panoramic views of St. Ulrich and the Seiser Alm, minibar and Nespresso coffee machine – there is a lot to discover in the luxurious suites. From the lighting to the fabrics, all details are well planned and contribute to the incomparable atmosphere.
Leave everyday life far behind
At our adults-only hotel in St. Ulrich, you can enjoy a holiday dedicated to wellness and gourmet cuisine. Our ART-SPA with outdoor pool and view of the Langkofel is a relax paradise: A Finnish GOLD sauna with large panoramic window (90 °C), a bio-aroma sauna (60 °C), a Himalayan salt sauna (45 °C), a steam bath, 2 relaxation rooms, a lounge area and a tea and juice bar are at your disposal. In addition, there is offered an indoor swimming pool with counter-current and whirlpool, as well as a variety of massages and treatments in our beauty area. The Alpin Garden Luxury Maison – Adults only also takes you on a voyage of discovery through the wonderful world of delights of our cuisine and wine cellar – from regional specialities to international delicacies.
Perfect location
The Alpin Garden Luxury Maison – Adults only welcomes you not far from the centre and at the same time in the middle of nature. Our hotel offers a breathtaking view and plenty of peace and quiet. With the convenient shuttle service, you can reach the centre of the village and the ski lifts in just a few minutes. You can train your fitness in our fitness room or during walks, hikes and bike tours through the beautiful mountain landscape. A tip: Don’t miss the opportunity to visit a wood carver from Gröden during your holiday!
Sky Loft
Double room
Open-space furniture with modern wood in alpine style
Elegant mix with tradicional wood and designer furniture
free-standing bath tube with view to Ortisei
open-space bathroom with huge shower, separated WC and bidet, hair dryer
flatscreen TV, telephone and safe
Minibar-suitcase and Nespresso-coffee machine
"Marshall" Bluetooth music box
wellness bag with fluffy bath robe and slippers
huge balcony with "Sunset" view
free WIFI
From 200.- €
Occupancy: min.
1 - max.
2 Persons
Prices shall be understood per person and night
Suite Arte de lux with whirlpool
Suite
Persons: 2 | approx. 45 m²
Alpine charme mixed to Glamour!
free standing whirpool
open-space bathroom with huge shower, separated WC, bidet and hair dryer
flat screen-TV, telephone and safe
Minibar-suitcase and Nespresso coffee machine
"Marshall" Bluetooth music box
wellness bag with fluffy bathrobe and slippers
huge balcony with view to the Sassolungo
Free WIFI
From 230.- €
Occupancy: min.
1 - max.
2 Persons
Prices shall be understood per person and night
Chalet Design ALPIN
Double room
The love nest Design Alpin with wooden floor is a romantic mixture of modern and Alpine style, with ancient wood, stone and refined fabrics.
modern design with ancient wood and metal
free-standing bath tube with view to Ortisei
bathroom with huge shower, WC, bidet and hair dryer
flat screen-TV, telephone and safe
Minibar and Nespresso coffee machine
"Marshall" Bluetooth music box
wellness bag with fluffy bathrobe and slippers
Free WIFI
From 200.- €
Occupancy: min.
1 - max.
2 Persons
Prices shall be understood per person and night
Mountain Suite
Suite
The Mountain Suite is furnished exquisitely in Heidi style with antique Alpine hut wood. The room for a romatic holiday in the Dolomites.
romantic canopy bed
alpine living room
walk-in closet
free-standing bath tube with view on Ortisei
Bathroom with huge shower, WC, bidet and hair dryer
2 flatscreen TVs, telephone and safe
Minibar and Nespresso coffee-machine
"Marshall" Bluetooth music box
wellness bag with fluffy bathrobe and slippers
huge terrace with view to Ortisei and Alpe di Siusi
Free WIFI
From 218.- €
Occupancy: min.
1 - max.
2 Persons
Prices shall be understood per person and night
Suite Romantik
Double room
Cuddle athmosphere in the spacious Suite Romantic in Swiss pine and wooden floor
romantic canopy bed for sweet dreams
free-standing bath tube with view on the Sassolungo
bath room with huge shower, separated WC, bidet and hair dryer
2 flat-screen TVs, telephone and safe
Minibar and Nespresso coffee machine
"Marshall" Bluetooth music box
wellness bag with fluffy bathrobe and slippers
huge balcony with view to the Sella-group
Free WIFI
From 218.- €
Occupancy: min.
2 - max.
4 Persons
Prices shall be understood per person and night
Suite Dolomites
Suite
The elegant Suite Dolomites offers comfort and luxury during your romantic holiday in Val Gardena.
separated day- and night area
bathroom with huge shower, WC, bidet and hair-dryer
flat screen-TV, telephone and safe
Minibar and Nespresso coffee-machine
"Marshall" Bluetooth music box
wellness bag with fluffy bath robe and slippers
huge balcony with "Sunset" view
Free WIFI
From 190.- €
Occupancy: min.
1 - max.
4 Persons
Prices shall be understood per person and night
Juniorsuite ALPIN
Double room
The junior suites Alpin with wooden floor or fitted carpet promise cosy togetherness and snuggle time.
traditional furniture with pine wood
day-area with tiled stove
huge bathroom with bath tube, shower, WC, bidet and hair-dryer
flat-screen TV, telephone and safe
Minibar and Nespresso coffee machine
wellness bag with fluffy bathrobe and slippers
huge balony with view to the Unesco World heritage
Free WIFI
From 185.- €
Occupancy: min.
1 - max.
4 Persons
Prices shall be understood per person and night
Comfort Double room
Double room
Enjoy time out together in the Comfort double room with a snuggly stylish ambience.
Traditional room in classic style
Bath room with shower, WC, bidet and hair-dryer
Flat-screen TV, telephone and safe
Minibar
Free WIFI
From 175.- €
Occupancy: min.
1 - max.
2 Persons
Prices shall be understood per person and night
Alpin Nest
Single room
The snuggly Alpin Nest with Queen size bed (140 cm) is lovingly furnished with a seating area, shower, toilet, bidet, hair dryer, telephone, TV, safe, WiFi, sauna basket with towelling robe and fluffy spa slippers, some also with south-facing balcony with views of Sassolungo.
From 218.- €
Occupancy: min.
1 - max.
2 Persons
Prices shall be understood per person and night
Reviews
Ale February 2026
travelled as
family with young kids
Review from Google
+
Great experience at the Alpin Garden.
Hotel with a very nice spa, nice service, great friendly personnel.
Ski area shuttle also for ski rentals.
The rooms are very nice but I’m not a big fan of the main areas of the hotel like restaurants and lounge. It all fell very crowded and not traditional mountain looking.
Spa is high standards + small useful gym.
Antonella February 2026
travelled as
family with older children
+
Everything was exceptional, very professional and always helpful. Impeccable, a well-deserved 5 stars.
Olga February 2026
travelled as
young couple
Review from Google
+
It was an absolutely stunning hotel. We got upgraded to an amazing Love suite, the view was incredible. The breakfast was served in a very unique way, we enjoyed it . We ll come back again next year . Marcus is an outstanding manager, he realty knows what are the needs of the travelers . The Spa is gorgeous with a very strong sauna . Thank you for having us !!!
William January 2026
travelled as
young couple
Review from Google
+
I would return again to this extravagant, ultra-luxury property nestled in a corner of paradise like Ortisei.
It has nothing to envy of the Adler... on the contrary! Definitely more chic!
Anonymous January 2026
travelled as
elderly couple
+
Everything was excellent, especially the food, TOP
Stefania January 2026
travelled as
elderly couple
+
Very welcoming, romantic atmosphere with impact
Roberta January 2026
travelled as
elderly couple
+
Very nice hotel, the staff was very kind and helpful. We spent five days of pure relaxation, with excellent breakfasts and dinners. The New Year's Eve dinner was excellent and the music for the evening was fantastic. The spa was beautiful, with a large, well-heated pool. The outdoor Jacuzzi was fabulous. I had some issues with a pillow, which was promptly replaced. In short, I would give everything a 10+. Thank you.
Alexander December 2025
+
A truly beautiful hotel, everything beautifully designed and made with love. The staff are all incredibly friendly and accommodating. The location is stunning, right in the heart of the Dolomites. The ski area is just a few minutes away by hotel shuttle. The food is excellent, and the spa area is fantastic. We always love coming back.
Sören December 2025
travelled as
young couple
Review from Google
+
Simply beautiful, to put it succinctly. A welcoming, small, family-run hotel of the highest standard.
We spent Christmas here for a short break, and it worked out wonderfully.
From the moment we arrived in our room, we felt very comfortable. We were fortunate enough to stay in a Dolomites Suite. It's almost entirely paneled in wood, which creates a lovely warmth and reflects a very special charm. We loved the room and I highly recommend it.
The hotel's style is unique, and you can constantly discover the attention to detail.
The food is equally excellent, especially the breakfast. Everything is served directly at the table, and the selection is fantastic. Dinner leaves nothing to be desired. There's a selection of dishes available throughout the week, and in addition, there's a new menu each day with choices for each course.
The bar is well-stocked and offers both classic cocktails and very creative signature drinks from the bartender. You should definitely try them; there's something for everyone.
I especially want to commend the service and the warmth of the staff! They are incredibly attentive and courteous. This was the highlight for me, and I'd like to extend my sincere thanks to each and every one of them.
Last but not least, a big thank you to Markus. You can tell he puts his heart and soul into everything he does, and that's what makes it special and reflects the entire concept of the hotel. On Christmas Eve, he gave a short speech that was very moving and touched many of those present. It was a beautiful moment that made this Christmas experience unforgettable, at least for us.
We highly recommend a visit to everyone; we will definitely be back.
claudine December 2025
+
We spent four wonderful days at the Alpine Garden.
We were greeted with such a warm welcome, the hotel is splendid, the spa is delicious, and we ate like royalty.
We would wholeheartedly recommend it to all ski lovers.
Thank you so much for this unforgettable stay.
Piero December 2025
travelled as
family with young kids
Review from Google
+
A big THANK YOU to all the staff, they're delicious. Compliments to the staff and also to the owner, a great person who knows how to do his job GREATLY (he's an animal lover).
Martin October 2025
travelled as
family with young kids
Review from Google
+
A wonderful hotel for relaxation. The cuisine is exceptional – it was a pleasure to come here for breakfast and dinner. The service was always attentive, and all requests were met. The hotel shuttle made getting to the ski areas easy and convenient.
A wonderful hotel for relaxation. The cuisine is exceptional – it was a pleasure to go to the breakfast and dinner. The service was always attentive and available; every wish was listened to. The ski areas were easily and comfortably reached from the hotel shuttle.
Coby October 2025
travelled as
young couple
Review from Google
+
Our stay at Alpin Hotel in the Dolomites was exceptional in every way.
The hotel is beautiful, spotless, and carefully designed down to the smallest detail, from the scent in the lobby to the quality of the bedding and food. The atmosphere is calm, the view breathtaking, and every corner radiates peace and elegance.
Marcus and the entire team were outstanding: kind, attentive, and genuinely caring. They make you feel like you’re at home, not just a guest. Every request was met with warmth and professionalism.
A perfect place for anyone seeking a high-level vacation with personal attention and a true sense of home.
We’ll definitely return.
Healing August 2025
travelled as
young couple
Review from Google
+
We have been coming to Alpin Garden for 15 years and have always enjoyed our stay here. The staff is very friendly and helpful. The food is excellent! We will continue to return to our favorite hotel in Val Gardena! Thanks Markus! See you next time, Elaine
Elena August 2025
travelled as
young couple
Review from Google
+
A truly enchanting hotel. The building, spa, pool, and room are beautiful. The staff are friendly and welcoming, and the food is truly amazing, worthy of a Michelin-starred restaurant. It all starts with the owner, Markus, who is brilliant, friendly, and always available—the true soul of the hotel!
saverio July 2025
travelled as
young couple
Review from Google
+
Absolutely top-notch, you couldn't ask for anything better, from the property to the staff. We had a wonderful time. The rooms are gems; the food is divine, and the staff (especially Giulia and Angela) pamper you and make you feel at home. On rainy days, the wonderful spa is the perfect solution. Highly recommended for those of us who have a dog as a family member. Thanks to the owner, Markus, who is always attentive to guests and has created a magnificent atmosphere. ️
Agnes July 2025
+
Beautiful location. Stunning views.
(I didn’t even have to leave my room)
Beautiful hotel & facilities, carefully thought out by the owner.
Lovely welcoming staff Lucas & Juliette. Friendly & helpful house-service staff.
Lovely friendly & helpful staff at breakfast.
Breakfast delicious & beautifully served. What a treat. Thank you.
Not forgetting the very charming Snowy
Jeremy July 2025
travelled as
young couple
Review from Google
+
Room was adequate. The mattress was not great. There is no AC, so if it’s hot, it can be quite uncomfortable. However, the food is astonishingly good, the service is impeccable, and the location is central to many beautiful hikes and outdoor activities.
hassan July 2025
+
The hotel boasts a sophisticated and very comfortable atmosphere, ideal for couples or anyone seeking relaxation in a quiet and elegant setting.
The location is beautiful, offering breathtaking views, and is close to the town of Ortiz and its stunning mountain region.
The rooms are spacious and clean, featuring a luxurious classic design with meticulous attention to detail, and the beds are exceptionally comfortable.
The staff is professional, friendly, and extremely helpful, paying attention to every detail. Their service is prompt and focused on guest comfort.
The spa is one of the hotel's most enjoyable experiences. It's clean, well-organized, and offers an excellent relaxation experience, including sauna sessions with a spectacular view.
Breakfast and dinner are varied and delicious, with the menu changing daily, each meal offering a unique experience. Most guests praise the spa.
While the hotel may be more expensive than average, it offers excellent value for money in terms of comfort, service, and overall ambiance.
I highly recommend it as a luxurious option for those seeking a refined and peaceful experience in the Dolomites.
⸻
The hotel offers a luxurious and peaceful experience — perfect for couples or anyone seeking a quiet, romantic escape.
Its location in Ortisei is stunning, surrounded by the breathtaking Dolomite mountains with beautiful views.
Rooms are spacious, clean, and elegantly designed with attention to detail. Beds are extremely comfortable.
The staff is professional, kind, and always ready to help — they genuinely care about your comfort and satisfaction.
The spa is a highlight of the stay — very clean, beautifully maintained, and offers a relaxing sauna with scenic views.
Breakfast and dinner are rich in variety and flavour, with a changing menu that keeps each meal interesting and fresh.
While the price is on the higher side, the quality of the service, comfort, and atmosphere make it absolutely worth it.
Highly recommended for anyone looking for a refined and relaxing experience in the Dolomites.
Daniel July 2025
travelled as
young couple
Review from Google
+
If it's your first time at a hotel and you feel like you've arrived in a second home from the very beginning, then this is the place to be.
After our week of vacation, we wanted to stay and never leave.
Thank you, dear Markus and your wonderful team, for the wonderful moments we spent with you ️
We returned home mentally and physically refreshed, thanks to the strength you gave us during our stay
K June 2025
travelled as
young couple
Review from Google
+
An unforgettable hotel experience combining luxury and tranquility in the heart of nature
One of the most wonderful hotel experiences I have ever had! The Alpin Garden Luxury Maison & Spa truly lives up to every word of the word "luxury."
Everything about it exudes luxury and elegance: from the moment you arrive until you leave, you feel transported to another world of peace, comfort, and beauty.
The rooms are spacious and luxuriously designed, filled with exquisite details that reflect impeccable taste. The view is breathtaking, and the surrounding tranquility is indescribable.
The service is exceptional in every sense of the word. The staff is incredibly friendly and attentive to every detail to ensure your stay is perfect.
And the spa is a story in itself! An unforgettable relaxation experience amidst enchanting natural surroundings and refined services.
The breakfast is varied and delicious, and the overall ambiance of the hotel makes it the perfect haven for those seeking a sophisticated and relaxing experience in the heart of nature.
I highly recommend it, and I will return every time I visit the area.
Asaf June 2025
travelled as
young couple
Review from Google
+
If I could rank this hotel and the whole experience there 10 stars, I instantly would do it!
My wife and I spend 7 nights in this super luxuries amazing hotel. All was special and top quality, from the hotel decoration, rooms and spa to the culinary experience!
The rooms are beautiful, luxuries with an amazing view. The chef's breakfast and dinner are outstanding! The quality, variety and use of the raw materials is fantastic and the imagination of the chef's creation is outstanding.
The spa and swimming pools, like the rest, are excellent
- especially for those who spend their days in outdoor activities and return in the afternoon to relax and relieve their muscles!
And final words on the owner and hotel stuff - Markus, you did an amazing job turning your nostalgic parents' house into your dream and share that with us! Erica, Veronica and all the others, you're amazing! Without you, it couldn't be the same fantastic experience!
We're already planning our next vacation in "Alpin Garden Luxury Maison & Spa".
N June 2025
+
Enjoyed our stay! Had dinner on the second night - food was decent (average 3.75 stars).
Pros
- Excellent service, friendly staff
- Spacious clean rooms
- Housekeeping cleaned while we were at breakfast
- Outdoor pool was heated so it was swimmable even when 18C in early June
- Excellent breakfast - cantaloupe, strawberries and nectarines were sweet, loved the birschermuesli and omelette. Extensive selection. Waffles were too sweet and soft for me
- 3 min drive to downtown Ortisei
- Easy parking when not crowded (parking in the garage may be challenging during peak season as it's not large)
Could be improved
- For the price, would be nice if coffee/Nespresso in the rooms was included
WeView June 2025
travelled as
young couple
Review from Google
+
Great experience with food and beverage. Staff are friendly and helpful.
Lou March 2025
travelled as
young couple
Review from Google
+
Great hotel.
Alberto March 2025
travelled as
group of friends
Review from Google
+
Excellent hotel not far from Ortisei. The elegant and original structure features spacious and comfortable rooms, and the staff is always helpful and very courteous. The restaurant offers excellent quality for both breakfast and dinner. The spa is splendid, including the outdoor pool. The view of the mountains and the village of Ortisei from the room's balcony is beautiful. The village and ski lifts are easily accessible with the hotel's shuttle service. Definitely a hotel to return to!
Brunico January 2025
travelled as
group of friends
Review from Google
+
Sometimes they get lost in a glass of water (or rather, in a bottle of water).
Thomas December 2024
travelled as
family with older children
+
Top Hotel. Tolle Küche und super Wellnessbereich.
Sehr aufmerksames und freundliches Personal.
Shuttle zur und von der Piste sehr gut organisiert.
Danke für schöne Tage im Grödnertal.
Camilla December 2024
travelled as
young couple
Review from Google
+
We had a fantastic stay at the Hotel Alpin Garden Maison in Ortisei.
The experience was truly positive, starting with the room upgrade offered to us at no additional cost, a much-appreciated gesture. The customer service was obsessive, with the staff always available and attentive to our every need. Special thanks go to Pierre, one of the waiters, for his kindness and helpfulness.
The view from our room and the restaurant was spectacular, with breathtaking mountain views. The shuttle service was very convenient, available every day until 5:30 PM, and allowed us to easily reach all the points of interest.
The only negative aspect was the spa area and the pool: during the first two days, the water was far too cold, making it difficult to use them and enjoy the relaxation we desired. However, when we raised the issue, the staff immediately set to work to resolve it, demonstrating excellent responsiveness and customer service. Despite this small inconvenience, our stay was very pleasant and we highly recommend it.
Lorenzo December 2024
+
I stayed with my partner in this beautiful hotel for one night (unfortunately too little). The hotel is located just after Ortisei in a quiet location. Already at the moment of check in you feel pampered by both the owner and his staff. Spa area with attention to every detail and warm outdoor pool water (not lukewarm like in many hotels). For dinner, menu of the day and extra proposals that can be combined or integrated, the food is good and not cheap as I read in other reviews. Large and well-stocked wine list. The room, a very large superior room and also with attention to detail. Breakfast is served and is not a buffet which might seem strange but instead it is an additional pampering. Well done, we'll be back
Samy November 2024
+
A beautiful property in the heart of the Dolomites. The heated outdoor pool is lovely, the rooms are spacious and comfortable, and the mountain views are splendid.
The restaurant menu is also good, although the combinations of some dishes are perhaps a little too daring.
The staff are kind and friendly, and the waiters at the restaurant are excellent.
One small tip: I would avoid letting dogs off-leash on the property.
Daniela October 2024
travelled as
young couple
Review from Google
+
Perfect stay at the Hotel Alpin Garden
Our stay at the Hotel Alpin Garden was simply unforgettable! From the moment we arrived, we received a warm and personal welcome, which immediately made us feel welcome. The hotel's location is breathtaking – nestled in the beautiful mountain landscape of the Dolomites, with stunning views of the majestic peaks.
The hotel's design is a successful blend of Alpine charm and modern luxury. The wellness area is particularly impressive: spacious, stylish, and equipped with everything you need for complete relaxation. The saunas, the outdoor pool with mountain views, and the various relaxation rooms are simply fantastic. After a long day outdoors, it's the perfect place to unwind.
Another highlight is the cuisine. The breakfast buffet offers everything your heart desires – from fresh regional produce to delicious homemade specialties. Dinner in the restaurant is also a delight. The gourmet dishes are not only delicious but also a true visual experience.
The staff also deserves special recognition. Every member of staff is incredibly friendly, attentive, and accommodating. The hospitality at the Alpin Garden is truly exceptional and contributes significantly to the feeling that every detail is designed to provide guests with a perfect stay.
In summary, our stay at the Hotel Alpin Garden was absolutely outstanding. Anyone seeking relaxation, nature, and first-class service in a stunning setting will definitely find it here. We will definitely be back!
The Tomescu Family
Davide October 2024
travelled as
young couple
Review from Google
+
Stunning hotel, fabulous cuisine, and top-notch staff. Ideal for a romantic getaway seeking relaxation.
Luigi September 2024
travelled as
young couple
Review from Google
+
We received a warm welcome and spent our holiday pampered by the very kind staff at this property! The spa was spectacular; we enjoyed the Polynesia treatment, which left us feeling rejuvenated! We also thank the staff on behalf of our four-legged friend, who received fantastic treatment!
Nelu September 2024
travelled as
family with young kids
Review from Google
+
Superb location, professional service as per the book, rooms with the scent of Spring.
Bryan September 2024
+
The only thing better than the amazing views and hikes was the wonderful staff and their amazing pup snowy.
CARLA September 2024
travelled as
elderly couple
+
Tutto impeccabile
Andrea August 2024
travelled as
young couple
+
Albergo eccezionale, arredato con gusto in ogni piccolo particolare
Pulizia impeccabile
Staff attento e squisito
Cucina di alto livello
Marjolaine August 2024
travelled as
young couple
Review from Google
+
We spent 3 fabulous days at the Alpin Garden. The staff is lovely, friendly, and professional. We felt like family, welcomed with enthusiasm and warmth no matter the time of day! The chef is excellent and deserves a Michelin star: everything is very fine and cooked with originality. The flavors blend perfectly throughout the dishes, which follow one another at a more than affordable price. Ortisei and the lifts to the Dolomite plateaus are just a few minutes away by shuttle (at the foot of the hotel). Congratulations! We will be happy to return.
Haris July 2024
+
It was an excellent experience. The location is relaxing, calm and comfortable, and the service is excellent. The staff is wonderful and their treatment is sophisticated. The food is delicious, breakfast and dinner. The view is more than wonderful. I recommend visiting and staying at this hotel. I will repeat the experience.
Valerie July 2024
travelled as
young couple
Review from Google
+
My husband and i LOVED our stay here. The room had a great view, bed was really comfy, bathroom was spacious and everything felt really really clean. I like staying at boutique hotels like this because of how many amenities there are (the spa has multiple saunas, zen rooms, there are two pools) but how it never feels crowded or full. It was truly a delightful experience to be at the hotel. The BEST part are the staff. They are so so friendly and welcoming that they make your stay extra special.
Special shoutout to Francesco who isn’t only an amazing bartender (ask him for drink recs!) but also stayed late at work to welcome us when our flight was super delayed!
michele July 2024
travelled as
young couple
Review from Google
+
We're spending our holidays in this wonderful location, a pure diamond among the many precious stones the area offers.
The most striking aspect is the emotional experience and physical well-being it conveys.
This is due to the owner's decision to renovate the property a few years ago, transforming it from the typical Ortisei style to a magical, almost fairytale-like atmosphere.
The design is refined, bold, and whimsical, yet elegant and coherent, following a precise path.
The comfort and efficiency of the services offered in the spa, the two pools, the indoor lounges, and the rooms are top-notch.
The food, from breakfast in the morning to dinner, is impeccable and makes guests feel pampered.
The relaxation, the silence, the scents, and the colors that surround us are the perfect complement to everything mentioned above.
Congratulations, Markus!
G June 2024
travelled as
young couple
Review from Google
+
Two days of total relaxation with my wife, very relaxing massages...we were pampered by the staff. The owner was attentive and good at communicating. Pricey, but the services were adequate.
Andreas June 2024
travelled as
young couple
Review from Google
+
A dream hotel... fantastic cuisine, a fantastic wine list (visit the wine cellar with Francesco!), a top bar, and wellness at its best... you'll miss NOTHING here!
Reinhard March 2024
travelled as
single traveller
Review from Google
+
As you approach, a true jewel in black and gold suddenly shines on the side of your heart.
The owner's dog greets you lovingly, and at check-in, the many lovely guests greet you.
The food is a true symphonic feast for the palate, leaving nothing to be desired.
THANK YOU FOR indescribable moments.
Niels March 2024
+
Fantastic breakfast - dinner, swimming pool is lovely and warm.
Stefano January 2024
+
Adults only hotel, welcoming, with a refined, dark, soundproofed atmosphere. Markus is an excellent owner manages his hotel divinely. The cuisine is really of a high standard.
Dr. January 2024
+
Thanks Markus your house is a fairy tale
Frank December 2023
+
Markus has created a truly beautiful and exclusive place. We were guests again over Christmas and were superbly looked after by the very attentive staff, allowing us to fully concentrate on enjoying ourselves.
Amanda December 2023
travelled as
young couple
Review from Google
+
Don't worry! Beautiful scenery!
Lorenzo December 2023
travelled as
group of friends
Review from Google
+
I spent three wonderful days with friends at this hotel, which I wasn't familiar with. I've always stayed at other hotels in Selva, and this year I ended up at the Alpin Garden in Ortisei only because my usual accommodations were full.
We definitely spent more than we would have elsewhere, but we certainly didn't regret it, especially considering the high standard of this hotel.
I've read some criticisms in other reviews, but I wonder how anyone could speak poorly of this hotel and its extremely kind owner, who always showed great attention and helpfulness to us, making our stay even more pleasant and relaxing. Envy, perhaps? I don't know... from my experience, I can only recall the wonderful professionalism he displayed with his genuine attitude. I don't like going to hotels, especially those in the **** or ***** category, and finding an overly servile approach. I prefer genuine, friendly, and helpful people like Markus: people who show a love for the work they do, not an overly "rigid" or formal approach, but always friendly and available. A friendly, never intrusive, never overbearing, but always spontaneous person, someone who sits at your table to offer advice on walks and find any solution that can make your stay pleasant and comfortable. This is what I really appreciated about him.
Then there are so many little things, simple gestures that make the difference compared to other establishments. One example above all: you're at the pool and the waiter comes over and offers you a smoothie, a fruit platter, a granita. I wasn't expecting it, it wasn't supposed to, but it happened, and it struck me because it hadn't happened to me even in other high-end hotels.
In a group of five, we stayed in two comfort rooms on the fourth floor: I missed the balcony a bit, but the room was still very spacious (even three of us didn't have to stand on each other's feet) and had a really large bathroom.
The wellness area is very beautiful and large: two pools, one indoor and one outdoor, with a whirlpool in each; another indoor whirlpool; a Turkish bath; Two saunas, one indoor and one outdoor, with a wonderful view of the peak of Sassolungo; an outdoor garden with several loungers and umbrellas available for guests, and much more.
What about dinner? We were very worried because we'd been pampered and spoiled (even with our dietary restrictions) at the other hotel where we'd stayed in previous years, but here too they were flexible in accommodating our requests, and the cuisine was top-notch. There's a standard menu with a few options, which can be combined with other dishes from the daily menu, which is presented separately. Everything is truly delicious: the venison rump is excellent, not to mention the chocolate tart with a warm heart for dessert, or the dessert buffet on Friday evening.
Sunday evening is the gala dinner: here the menu is fixed, but always with the usual courtesy shown, some variations were nevertheless granted to accommodate our requests.
The dining room staff, Erika above all, is truly kind and very professional.
Breakfast isn't a buffet, but you can enjoy everything you'd find at other hotel buffets, and even better quality: from homemade pastries to fresh fruit including raspberries, blueberries, strawberries, pineapple, melon, and kiwi, excellent yogurts, and even cold cuts and cheeses, as well as dishes you can choose from the menu and prepared freshly.
In conclusion, it was a truly exceptional experience, which exceeded our expectations and made us feel completely at home at the other hotel we'd stayed at in the past. I really can't wait to return!
Janina September 2023
travelled as
young couple
Review from Google
+
Our vacation at the Alpin Garden was simply wonderful. The rooms are individually decorated, and the breakfast leaves nothing to be desired. Egg dishes, for example, are always freshly prepared, and you're served without having to wait in line at the breakfast buffet. A truly pleasant way to start the day.
The dinner, as described on the website, is worthy of a Michelin star. :)
As a guest, you feel like you're being treated with respect; every member of staff is very attentive, friendly, and accommodating.
We returned from our vacation feeling refreshed and relaxed.
Thank you again from the bottom of our hearts, and see you soon!
Anonymous September 2023
travelled as
single traveller
+
Tolle Anlage, toller Wellnessbereich
Brian September 2023
travelled as
young couple
Review from Google
+
Absolute wonderful experience from start to finish. Service is top notch, the amenities are abundant, and the view is incredible. Would 100% recommend and come back. Thank you to the staff and owner for an amazing week!
Thomas August 2023
travelled as
young couple
Review from Google
+
Wonderful warmth, reflected not only in the eyes of the super-attentive staff. . Awarding 6 stars.
alessia August 2023
travelled as
family with young kids
Review from Google
+
A property that impeccably combines the elegance and sophistication of a 5-star hotel with the hospitality and family-like friendliness of the owner, Markus, and his staff. We always love returning. Highly recommended!
Hayden August 2023
+
I didn’t have a booking before coming here and what a surprise how nice the staff are and the food is good. Parking is super easy and I will definitely stay here again as I saved it on my google maps so when I take a drive in the Dolomites.
Sabine July 2023
travelled as
young couple
Review from Google
+
Marcus and his team do everything to ensure you have a fantastic stay.
What fantastic service, nothing is too much trouble.
Everything is impeccably maintained.
The food is simply sublime; you truly feel like royalty.
See you soon!
Oliver June 2023
travelled as
group of friends
Review from Google
+
Great hotel, great location and perfect service, have been very satisfied guests for many years
Dan June 2023
travelled as
group of friends
Review from Google
+
An exclusive establishment with outstanding service, superb cuisine, and a chef who is a wonderful host. Everything is thoughtfully and perfectly coordinated. Highly recommended.
Philipp June 2023
travelled as
young couple
Review from Google
+
A fantastic hotel with incredible service. The staff anticipates your every need. The spa area is fantastic, and the outdoor area offers a stunning view of the Dolomites. The hotel manager is always on site and always available for a chat. All in all, highly recommended.
Luca February 2023
+
State-of-the-art wellness center. You'll be pampered from start to finish. The pools, saunas, and whirlpools are top-notch. Congratulations!
Jacky February 2023
+
Great spa and great treatment! Highly recommend it.
Rosalie February 2023
travelled as
single traveller
Review from Google
+
I spent a wonderful afternoon at the hotel spa.
Everything was immaculately maintained and the atmosphere was truly pleasant.
The staff was friendly and helpful from the start.
The only downside is the changing room for non-hotel guests. Guests are given a tiny unisex room to change and get ready. After a day of total relaxation, I found myself with two other guys and two other girls, five of us getting ready in a tiny space with only one outlet for a hairdryer.
I think I'll be back anyway because it was truly wonderful.
Thank you.
Grafav2010 January 2023
+
Excellent structure for couples excellent services to be repeated.
Roberta January 2023
+
After a trip, upon returning, it's good to remember only the good things about it.
The room I had, 301, is very nice; I don't know about the others.
It's labeled a 5-star hotel, and as a couple, we paid, as we already knew, more than a thousand euros a day for 4 nights... a customer's expectations are important in cases like this.!!!! Highlighting the things I didn't like doesn't do anyone any good, so I'll tell you that what I'll remember most about this vacation is Elena's unquestionable professionalism at checkout, the courtesy and humility of a waiter who accompanied us to dinner and checkout one evening, and the golden hands of a pastry chef who delighted us one evening with his creations.
As for the rest, I have other destinations and other choices entirely on other levels.
Happy New Year to everyone
Lisa January 2023
travelled as
family with young kids
Review from Google
+
Perfect service and super nice large rooms - highly recommended
Dávid December 2022
+
A very pleasant surprise.
We knew it was not an average hotel, but it exceeded all expectations. The staff is fantastic, the hotel is amazing, the cuisine is a gastronomic experience. Visit it, you will not be disappointed.
Marco September 2022
travelled as
young couple
Review from Google
+
We stayed here for 3 nights. It exceeded our expectations. Everything was perfect: the room was incredibly comfortable, the food superb, the staff incredibly friendly and helpful. It's a peaceful oasis, perfect for relaxing and enjoying the Dolomite views.
Laura September 2022
travelled as
young couple
Review from Google
+
Luxurious hotel with beautiful designer furnishings!! The owner is fantastic and makes you feel at home; he's always on top of things! Congratulations!! Superb breakfast and dinner; you don't have to get up, the waiters bring it all to you. Even though it's outside the center of Ortisei, we loved it! Highly recommended! Laura and Germano!
Rs August 2022
travelled as
young couple
Review from Google
+
To put it bluntly – the hotel's interior design is stylish, simply top-notch.
Service at breakfast and dinner was silent, with plenty of trolley service delivered directly to the table.
The kitchen was top-notch.
What we didn't like was the room – we booked an Alpine Junior Suite and were given room 107.
The furnishings were no problem, very spacious, but the location – a disaster – directly above the laundry room!!
The balcony – despite facing west with the evening sun – was unusable; the machines were constantly "singing," with the scent of washing powder wafting up from time to time.
Laundry was done from 8:00 a.m. until sometimes 10:30 p.m.
We complained about this on the day of our arrival, and the response at reception was – we have high air pressure, so that can happen sometimes...
You can understand that – I can't!
The next day, we went back to reception - the noise was unbearable - they tried to give us another room - unfortunately, they were fully booked.
We spent the days out and the evening in the restaurant.
On the day of departure, I pointed this out again - with the comment that I don't haggle, and I'll pay for the room if it's what it takes, but we weren't satisfied at all.
The hotel management was apparently not present at the time, so I left a message saying that they should reconsider the price under these circumstances.
To date - we haven't heard anything for almost a week, even though the guest information in the room asks guests to express their dissatisfaction immediately.
In my opinion, we did that.
Junior Suite 107 is a disappointment in the summer; perhaps it's okay in the winter if the balcony isn't used.
Redesigning a hotel in a stylish and tasteful way is one thing, maintaining and upkeep of the facility is another. For example, there are now two leaks in the sewer pipes in the ceiling of the underground parking garage, which are dripping onto the parked vehicles.
If I'm bringing in a wealthy clientele, the vehicles should also be parked in such a way that they'll be found wet and with white stains the next morning.
A car is a commodity—but if I'm spending—in our case, about €150,000—on it, I don't like dripping sewer pipes.
There were vehicles in the garage that may have been even more expensive.
It's a shame—we thought the hotel was nice—but the complaints handling doesn't encourage us to return.
Roland S. Brückl
Ilaria August 2022
travelled as
family with young kids
Review from Google
+
I stayed in this magnificent hotel with my family and our dog, and we had a wonderful time right away. The style reflects the owner's personality: it's modern but also reminiscent of Alpine style. Our ROOM (Alpine Suite) was entirely made of wood and was spacious enough for everyone.
The LOCATION is a bit on the outskirts of town, but it's a 10-minute walk, being 1 km away, along a beautiful path.
There's a GARDEN, so we were able to bring our dog there. The outdoor POOL is quite large, and the small garden around it is very well-kept and charming.
The BREAKFAST was delicious; the lack of a buffet wasn't a problem; in fact, I really liked that we had pastries and cakes already at the table. Everything else had to be ordered, and it was delicious.
DINNER was the thing I looked forward to most during the day. The Michelin-starred dishes were delicious and very fresh. There was a wide selection, and we often asked for more.
There was a SHUTTLE service, arriving or taking you wherever you wanted in less than 2 minutes.
The FERRAGOSTO DINNER was magical. First, we all had an aperitif together, and Markus thanked all his staff, introducing them to everyone.
-Alice (the girl at reception) was always kind and available for any request, and when we were leaving, she gave us some bottles of water for the journey.
-Lukas, Ana, and all the other waiters are very young, very competent, and always smiling (which is very important and pleasant).
-All the staff I've dealt with have always been kind.
-Markus is always present in the dining room, which is very nice. He's sat at our table and other guests' tables several times and stopped for a quick chat (which is very appreciated).
He's a very nice person who cares deeply about his guests and his hotel. He's not at all grumpy or arrogant, in fact, quite the opposite.
It was a wonderful stay, see you next year.
maria August 2022
+
Marcus, an excellent manager! The suites are furnished with great attention to detail. The hotel itself is a work of art! Excellent cuisine. Highly helpful and professional staff! Wonderful spa. Strategic location.
Crystal August 2022
+
TLDR: I would recommend the Alpin Garden to anyone!
Upon arrival, I was greeted warmly though with a basic overview of the facilities - there is a binder in the rooms that explain everything in detail so don’t fret!
As a welcome token, a rose, beautiful cake, chocolates & cookies await you in your room. Rooms are spacious, clean, welcoming and all have a lovely terrace.
Don’t waste time in the indoor pool (if there during the summer), enjoy the heated outdoor pool which opens at 7am every morning!
The ART spa facilities are clean and well kept. When it comes to the treatments however, make sure Lorena is your masseuse. I had two treatments with Lorena and let me tell you, she has a GIFT!
Breakfast & dinner were lovely, like with any half-board situation don’t expect a Michelin star, but enjoy the offerings and many glasses of wine!
Paolo August 2022
travelled as
group of friends
Review from Google
+
Truly Top... There are no other words... The spa is incredible.
Maria August 2022
travelled as
young couple
Review from Google
+
Gorgeous room with a tub overlooking the Sassolungo. Amazing cuisine. Impeccable service. A wonderful oasis of relaxation.
Luca August 2022
+
A truly unique property, but needless to say, that's why we chose it!
Tastefully furnished, although everything was a bit too much... the teddy bear to hug in bed, which you can also buy at reception... no way!
Our stay was marred by some technical issues, although they were promptly resolved.
Unfortunately, we were given a room overlooking a shared garden, located near the hotel's engines.
The exceptional heat wave forced us to sleep with the French windows open, but I find it unacceptable that at 2:30 in the morning, hotel technicians would come and go in front of the room with a flashlight and cigarettes, talking and coughing loudly, oblivious to the fact that there were guests who might want to sleep.
The next day, in response to our complaints, we were promptly assigned a new room. Very nice.
Another flaw. I've always traveled a lot, and I think the freedom to serve myself at the buffet breakfast was a privilege taken away from me by COVID-19 for a good 2 years... a place that still offers it to me makes me very sad.
Anonymous July 2022
travelled as
elderly couple
+
Tutto
Giovanni July 2022
travelled as
young couple
Review from Google
+
Alpin Garden Luxury Maison & Spa is not simply a luxury hotel immersed in the wonders of Val Gardena, conveniently located from the nearby center of Ortisei, but much more...! It is a true "Luxury Maison," where Markus Hofer (an exceptional host) and his young and exquisite staff welcome you into an open-air museum: design, comfort, spa area, and culinary culture perfectly blended with local tradition and an eclectic outlook on life. You don't feel like a "guest" (as in other hotels in this category) treated with consideration simply because it's a 5-star hotel (and therefore, because it's "due"); rather, you truly feel at home, with a 1:1 relationship with Markus and his wonderful staff. A large family that cares about the well-being of their guests not out of "duty," but for the pleasure of doing so, out of love for their work. See you soon and thank you for everything! <3
Arianna March 2022
+
A wonderful place! The hotel is meticulously designed down to the smallest detail. The rooms are impeccable, very welcoming, and incredibly romantic. The beautiful tub in our room was a true delight. The spa is fabulous; the outdoor pool at sunset provided a wonderful moment of relaxation. The restaurant serves delicious dishes, prepared with the utmost care. Thank you so much, Markus, for your hospitality and for pampering us during these days. Highly recommended, we'll be back soon!
Serge March 2022
+
Markus and his exellent team delivered more then I expected.
I very much enjoyed everything.
When you want something different then the ordinary i recommend this place.
Bravissimo & Bellissimo
Gabriele February 2022
+
Luxury and friendly staff
Marcelo February 2022
+
A classy atmosphere, attention to detail, beautiful rooms, top-notch cuisine, a lovely spa, and exquisite staff—kudos to Markus!
Nick February 2022
travelled as
family with young kids
Review from Google
+
They excel.
Lewis February 2022
travelled as
young couple
Review from Google
+
Sophisticated details, high-end interior design, and artwork everywhere! Friendly, attentive staff, a sense of absolute intimacy and freedom in the immersive spa experience, amidst scents and an ambiance that makes you feel like you're out of this world. The well-equipped, clean, and tidy gym, the heated infinity pool with hydromassage and adjacent Jacuzzi that you won't want to leave, and the vibes are truly enchanting.
I spent a wonderful weekend with my wife.
Thanks to Markus, Davide, and the entire staff for this wonderful experience.
Kateryna January 2022
travelled as
young couple
Review from Google
+
A hotel boasting a stunning design, but most importantly, meticulous attention to detail, and a very welcoming, friendly, and professional staff ready to ensure your stay is the best possible one at any time of day or night. Thank you for an unforgettable experience!
Pier January 2022
+
Stunning location with beautiful rooms. Top-notch wellness center. A special mention goes to the cuisine, with excellent, beautifully presented dishes. The young staff is truly kind and helpful.
Sergiy January 2022
travelled as
young couple
Review from Google
+
That is the way winter couples' retreat should look like! Superb ambience with a stunning attention to the details, very sophisticated design, impressive facilities with SPA and pool area, great in-house dining experience, but above all very attentive and kind people who serve you with pleasure!
Carlo January 2022
+
Above expectations!
I stayed from January 4th to 9th, 2022.
A luxurious property that welcomes only adults (15 years and older) in a classy and elegant atmosphere.
Everything was perfect, especially the food. The chef offered a different menu every day, featuring South Tyrolean and Italian dishes revisited with harmony and persistence of flavors.
Breakfast offered both freshly baked pastries and savory options such as eggs cooked in every way, cured meats, cheeses, and fresh fruit, served at the table by the extremely kind and professional staff, with no waiting.
The wellness area was spotless and more than spacious enough to accommodate all guests, with a scenic outdoor sauna and heated pool overlooking the mountains.
The wellness programs for individuals and couples were very professional.
The shuttle service to the slopes was very efficient and always punctual.
The reception was commendable for offering the purchase and activation of the ski pass with the green pass.
The owner, Markus, is always present and attentive, like a skilled orchestra conductor.
I'll be back next time and will recommend it to friends.
Ilya January 2022
+
It worths its price. Great hotel with awesome facilities!
Anonymous January 2022
travelled as
elderly couple
+
Tutto
Annemarie December 2021
+
Very nice meal!!
Andreas October 2021
+
Quietly located on the edge of town, the Alpin Garden is a true gem. Here, aesthetic statements and Ladin hospitality combine to create a harmonious work of art. Hotelier Markus Hofer, with a sure sense of style and a keen eye for quality materials, sculptural objects, and exciting designs, has fulfilled a dream that appeals to all those who appreciate a successful symbiosis of interior design, top-class cuisine, and impeccable service. Wellness and sports are also well catered for: indoor and outdoor pools, several saunas, beautifully furnished relaxation areas, top-of-the-line equipment in the training room, mountain bike rental, ski storage, and more. And because Ortisei is a hotspot for woodcarving, art is not neglected either: Aron Demetz's "Black Man" forms a captivating alliance with a top-class chandelier right in the foyer. What a pool of ideas!
Eugenio September 2021
+
Handsome
Markus August 2021
+
Excellent dinner and breakfast, very attentive service, and excellent wellness/spa offerings. Good location.
However, the economy rooms are not recommended, as they are very dark (even in sunny weather, every light has to be turned on) and the bathroom is outdated (plastic shower cubicle, low water pressure, alternating between hot and cold). It's better to book a suite.
Chiara August 2021
+
A dream. True hospitality. Excellent products for celiacs. Highly recommended.
MY BEST CONGRATULATIONS
Michela August 2021
travelled as
young couple
Review from Google
+
Amazing place, amazing owner, highly recommended for a couple's weekend
Alce August 2021
+
Aesthetically beautiful and well-kept, the service is not up to par with a 5-star hotel. Not enough staff.
Martino July 2021
+
Recently renovated hotel. Elegant mountain style. I tried the spa and pools: beautiful!
Jim July 2021
+
Markus and his Alpin Garten team did everything to make our stay relaxing. Especially the dinners, the set up, the tables, the menus, the servicing were exceptional. Markus shows passion and perfection. The location of the hotel is beautiful. Great sauna facilities as well.
Mariangela July 2021
+
I spent a wonderful weekend, the hotel offers a breathtaking view, the environment is well-kept with refined design, high-level cuisine, trained and courteous staff, I recommend it
Claudio June 2021
travelled as
young couple
Review from Google
+
What to say about that incredible luxury hotel? Me and my partner stay a couple of night and we totally enjoyed the experience. From the incredibly kind and elegant staff members to the stunning location and facilities we couldn't ask for anything more. The SPA area was simply fabulous. An incredible indoor swimming pool, sauna, Himalayan salt sauna, gym, relaxing area and stunning outdoor pool. We are definitely going to come back here and stay more this time. We know we miss a lot of incredible things to do!! I love it <3
Gabriel April 2021
+
We spent a weekend at this ***** hotel in Ortisei.
FACILITIES: The hotel was recently renovated with highly sophisticated design elements that stand out from the typical South Tyrolean hotels. Access is convenient from the underground parking lot (level -2), which elegantly leads to the reception located on level 0. This floor also houses the restaurant with panoramic views and the lounge bar with several sofas. The hotel is adults-only and has approximately 30 rooms. The highlight of the hotel is undoubtedly the spa, consisting of two heated pools (one indoor, open 24/7 with comfortable loungers, and one outdoor in the garden); a panoramic Finnish sauna built above the outdoor pool; a Turkish bath; a salt room; a very spacious indoor sauna; and several relaxation rooms.
ROOM: We stayed in the Sky Loft Suite number 301. The room is very spacious with an open shower and sink (separate toilet and bidet) and a beautiful free-standing tub facing the panoramic window, from whose balcony you can see Ortisei in the distance.
FOOD: The food was definitely the thing that impressed us the most! The included half-board package. A gourmet à la carte dinner with several options to choose from each evening, starting with appetizers, followed by a first course, a second course, a cheese board, and finally a choice of dessert. The dishes are presented with high-quality ingredients, and feature local ingredients and fine china. Breakfast-brunch is served from 7:00 to 11:00 and includes sweet and savory platters and an à la carte menu. Everything is served at your table, and there is an excellent selection of fresh cucumbers.
PRICE: In line with ***** hotels
SUGGESTIONS/NOTES:
- Although the property is excellent and the staff very friendly, the service does not meet 5-star standards: upon arrival, you are usually offered a welcome drink and escorted to your room after a brief tour of the property. Unfortunately, these things were missing.
- The property completely lacks informational signage, both in the elevator and in the room corridors, and especially in the spa, where there is no explanation of spa etiquette or the types of saunas (e.g., opening hours, recommended duration, benefits), etc.
- In the room, there are several temperature control panels. Unfortunately, at night, the light from these is very bright because it shines directly on the bed. It would be ideal to turn it off or conceal it somehow.
- Finally, the brochures, printed materials, shower gel bottles, and many other small details still bear the old logo, and it would be ideal to have everything updated.
Overall, a great experience. The service and attention to detail could be improved.
Recommended for a relaxing weekend for two :)
Markus April 2021
+
A very nice hotel with large rooms and excellent cuisine. The entire staff was very friendly and accommodating. The spa was small, but everything was in top condition and very relaxing. I highly recommend this hotel!
Andrea January 2021
travelled as
young couple
+
Wunderschönes Hotel mit Top Küche
Pietro January 2021
+
Hotel with attention to every detail, nothing is left to chance, excellent cuisine and one of the most beautiful spas I've ever seen
Ulli October 2020
+
An extravagant, eccentric, and stylish hotel with attentive service, a relaxed bar, great food, and a beautiful wellness area. Certainly not a classic 5-star hotel, but definitely a clear recommendation!
Trips October 2020
+
Top Hotel in Ortisei!
Leonardo October 2020
travelled as
young couple
Review from Google
+
Well, where to start? Fantastic experience. The location has been completely renovated; from the lobby, to the room, to the wellness area... everything was truly impeccable. I was looking for a hotel that wasn't in the classic mountain style, and I found it! The room was exceptional, with a full wall of glass offering a beautiful view of Ortisei, while also offering maximum privacy. The dinner was excellent and the menu was very varied (for each course, there were three choices from the daily menu and three from the weekly menu...). As for the breakfast, I have to say it was probably the best I've ever had in a hotel. As for the spa: everything here is new, with an indoor pool open 24 hours, relaxation areas, and a sauna with a view of the mountains... Perfect, especially considering the place is never crowded. The staff is always extremely kind and helpful, and my heartfelt compliments to Markus for how he manages the property.
Allow me to offer a couple of tips: As noted in other reviews, given the near-perfect attention to detail, it would be more appropriate for the dining room staff to use non-surgical masks. In the relaxation area, where dried fruit, herbal teas, etc. are available, perhaps labels with the names of the products consumed would be helpful.
Let me be clear: these are minor details that do not in the least affect the hotel's rating, and I hope to return soon.
For those reading this review, I would add that searching for photos of the hotel online shows that most are from the pre-modernization period. Therefore, please be careful to only consider the most recent ones.
Thanks to Markus and all the staff for the wonderful experience.
Leonardo
Armin October 2020
+
Pizza very good.
Jeannette September 2020
+
Beautiful building. Very good food. Lovely, varied rooms and friendly staff.
Patrick September 2020
+
A very special 5-star hotel in St. Ulroch with unique architecture. Recently renovated. Excellent cuisine. Hotel manager Markus is exceptional!
Moritz August 2020
+
Excellent cuisine and stylish ambiance!
Edoardo August 2020
+
Marcus's Maison is fantastic. Everything a guest could ask for. Everything is top-notch.
Tobias June 2020
+
Beautiful and modern hotel, very quiet location with great potential for relaxation for couples.
Nicolas February 2020
+
This Hotel was a particular experience,i would describe it like a two faced structure and will while going on, explain what I exactly mean or even better,i make it brief and describe it with this words.The place itself expressed a particular charm seeing how the garden and the rooms were taken care of even part of the internal pool,a very small one actually like the second one outside but then when you start living it you get a different vibe,this is my opinion and actual experience I am describing (its something very individual)starting from the superficiality of the staff,yes friendly and polite(not the Owner having had a negative response from him directly over a matter of wine,he behaved in a very rude manner,fact is if you disagree with someone you may express your disagreement very diplomatically ) but I could notice and feel this shallow and frivolous behavior.Have to point out first at all that the staff was totally novice and without experience,they looked like walking ghosts sometime because of not knowing what to do or how to approach costumers or how to serve.Same feeling at my arrival at the reception there was no real welcome and the little explanation that I did get, just the very basic,she assumed I knew the place I guess.The room was very nice, typically wooden fitted like a chalet spacious and bright thanks to the 2 big windows overlooking the terrace that was shared with the two neighboring rooms,a little dinette as fore room to the bedroom and a medium sized bathroom with the presence of shower and bathtub and a large surface containing 2 sinks.Bed was amazingly comfortable (a bit short for my size) but placed in a small space, had only some passing space between windows and wall when I went to bed.On the other side I had a huge large closet at my disposal and next to it a lovely original stove.The room service was well cared for no doubt about it and bathroom towels/robes were smooth and pleasant,not that much the Mini Bar with his absurd and hilarious prices,in my opinion.To that I would add the food quality was discreet,meaning I noticed for some dishes was good for other less,for sure breakfast was very pleasant with the large fresh fruit selection,salted and sweet options,Yogurts and very good coffee that you could enjoy outside on the terrace,that was my highlight of the day.The wellness area was charmingly decorated with many places to relax in and out,with different saunas and steam baths.This is a place where you like it or don't ,overall,but I guess anyone has to make its own experience to express his well being during his stay.I personally will not repeat this one.
René February 2020
+
This is our second time here, seeking relaxation from everyday life, and we've certainly found it. The food is worthy of a Michelin star. The newly designed relaxation area in the sauna invites you to linger. However, there are a few critical comments: It would be nice if the steam sauna used herbal essences. This would be very beneficial for inhalations. It would also be nice if relaxing music played in the steam sauna to minimize the noise level of the vaporizer. Outside, some plants and trees have died due to the weather. This can be remedied in the spring. But overall, we were very satisfied with the comfort. It was very warm on the upper floors; perhaps a control system could be found in the rooms there to minimize the temperature.
We would be happy to come back.
Mariana February 2020
+
A place where fairy tales
meet reality. The owner is a magician, you could say. This hotel is not a workplace, it's a dream. Every detail is taken care of.
Kirsten February 2020
+
We really liked the hotel. Any existing problems in the bathroom were immediately remedied, and we were informed that the rooms with older bathrooms, like ours, would be renovated this year. The food was fantastic and the staff very attentive (including a birthday cake as a surprise :-))! The wellness area also leaves nothing to be desired. A massage on the last day was the crowning glory – from a very qualified and friendly staff. An exceptional hotel that we would gladly stay at again. Thanks to Markus and his team.
Mikkel January 2020
+
Great hotel, amazing staff
Martina January 2020
+
A dream vacation! The location is wonderful, the food spectacular, and the staff truly exceptional! The most beautiful part of the hotel is the wellness area and pools. The spa staff met our highest expectations, and I highly recommend trying the treatments during your stay. Kudos to the owner, who has found perfection in every detail.
AZIM December 2019
+
amazing
Annelies October 2019
travelled as
group of friends
Review from Google
+
Super great evening
Hannes October 2019
+
Great food, great hotel, great service, will recommend it
Linda October 2019
+
The man who cooked the eggs was very nice
Liked the rooms with upgrade and hardwood floors
Could have a channel lists and with more english channels
Gianluca September 2019
+
Absolutely top-notch hotel. Highly recommended.
Katia August 2019
+
Gorgeous place, courtesy and kindness are the order of the day. Spoiled and pampered in a luxury resort. An unforgettable experience
Bianca August 2019
+
We spent our honeymoon here in June and enjoyed every minute. The beautiful location offers numerous hikes. The shuttle service to the valley stations of the cable cars is very convenient and reliable. The rich breakfast and the evening menus were simply fantastic, and the suggested wines were always perfect. The owner is very friendly and takes care of each guest personally. Overall, there was always a very pleasant atmosphere, and the week flew by.
The spa area was also wonderful and always very clean.
We would gladly return and can recommend this hotel.
barbara August 2019
+
Well-kept environment, high-quality food, and a spa not to be missed.
Massimiliano July 2019
+
Unique experience. Enchanting location. Immaculately maintained facility. Dream spa. 5-star staff. Friendly and welcoming without being overbearing. So happy to have discovered you. Thank you so much for the wonderful stay.
Shaike July 2019
+
A more than wonderful hotel, I recommend it
Bandar July 2019
+
A more than wonderful location, excellent service, free bus tickets and bicycles, all-inclusive accommodation, and delicious food.
Patrizia June 2019
+
Beautiful highly recommended
Gabriel June 2019
+
Excellent value for money. Very friendly and professional owner. I spent a wonderful evening at the restaurant with my girlfriend, enjoying excellent courses (fish tasting menu). We'll definitely be back.
Cornelia June 2019
+
Beautiful hotel. The food is excellent and the wellness area is fantastic. Keep it up!
Phillip June 2019
+
My wife and I stayed here in late May for a week. All of the staff is incredibly friendly and mostly tri-lingual (English, Italian, German). The owners Markus and Rolando will truly remind me of true hospitality.
The hotel is decorated very well and each room has its own charm. The patio is a great place to sit and watch the mountains and water fall anytime of day. The bar is cute and comfortable. The dining room and buffet area are like nothing else. Our room was huge and was decorated and kept impeccably clean the smell of wooden construction as we walked in was a pleasure. The spa is Egyptian themed and was incredibly relaxing, fun, and special.
The last piece is the food. Every day there is a special menu and a great wine and spirits selection if you need help just ask Markus helped us out on many occasions. The food is not just served, it is presented one dish the smoked salmon for dinner came with a glass cover and when removed after placing released the sweet and smoking smell of the dish. Everything was amazing.
Our final meal on Sunday where Markus and Rolando choose the menu for you was one of the best meals I have ever had. The meat portion was so good it was the first time food ever brought a tear to my eye.
We both hope to visit again one day!
Thank you!
Stephan March 2019
+
Friendly
Nice.
Alyssa March 2019
+
Beautiful place, fabulous breakfast, lunch, and dinner! Not to mention the pools, the very kind staff, I really recommend it.
Rosalie February 2019
+
I can wholeheartedly recommend this hotel. The cuisine is excellent and the dishes are perfectly presented! I would even give it 6 stars. The wine selection is immense, and the staff is extremely friendly and competent. I was able to relax and enjoy myself in the well-maintained wellness area. The hotel's own driver will take you to the nearby ski areas, and he will pick you up again at any time. So, it's not a problem at all that the hotel isn't directly on the slopes. I would gladly come back.
casa January 2019
+
A fantastic surprise. A 5-star hotel with all the expected comforts, but the most surprising thing was the attention to customer service. We felt truly pampered. The exceptional dinner was a special highlight. We'll definitely be back.
Irene January 2019
+
Beautiful cosy place with a New York flair in the middle of the Alps. Unfortunately it got in the last year a little bit too expensive. At the end we are not really in New York...
Andrea December 2018
+
Easily accessible hotel, not far from the city center (about a 1km walk) with a covered garage. You don't need a car, as it's served by the local bus service that connects Ortisei to Selva (tickets are provided by the hotel). The atmosphere is very attentive to detail, and the breakfast is plentiful and delicious. Very friendly and helpful staff. Wonderful spa and massage service. Not suitable for families, but recommended for couples!
mara December 2018
+
I will always cherish the silence of this fantastic hotel, along with the hospitality, the perfect location, beautiful and meticulously maintained. The wellness center is beautiful, welcoming, and you'll find a super professional massager... congratulations, I hope to see you soon!
Carlo December 2018
+
Quiet unique place
Thomas October 2018
+
Very good, more like a 5-star hotel. The only thing that could be improved is installing a privacy screen to protect against the neighboring building and a light barrier on the window in room 402. During the night, lights kept coming on outside (probably due to motion sensors), which made for a sleepless night. But otherwise, EVERYTHING was truly GREAT!
Bosshard October 2018
+
Great hotel with amazing food.
You can also rent an e-bike to explore the surrounding area, which I would recommend to everyone.
Impeccable room keeping.
In short, everything was perfect.
alberto October 2018
+
Excellent structure and excellent service
michela September 2018
+
Splendid hotel from every point of view. Highly recommended.
Anonymous September 2018
travelled as
elderly couple
+
alles
Katja August 2018
+
Very well-kept and beautiful hotel, excellent food, wonderful ambiance, and super friendly hosts!
Antonio July 2018
+
Quiet. Excellent cleanliness. Organized. Excellent food quality. Variety and creativity in the menus. Spacious rooms. Fast and impeccable service. Great design. Discreet and high-class clientele. Trained and competent staff.
Pa July 2018
+
Everything was beautiful. The hospitality, staff, food, and location were stunning.
Marco July 2018
+
Beautiful hotel, very friendly and knowledgeable staff, top-notch food and service in a stunning setting. Wonderful holiday.
Nadia July 2018
+
The perfect hotel for those who want to vacation with their four-legged friends; you can bring them here without a problem. Friendly staff and a refined and elegant owner... Excellent cuisine, from the buffet to the made-to-order dishes, always special and catering to all tastes. I didn't give it 5 stars only because of the wellness area; the saunas are too small and not very well-maintained. They're mostly used for textiles, making them unhygienic. Otherwise, it's okay.
Tom July 2018
+
We were privileged to spend a wonderful week's vacation at the Hotel Alpin Garden in mid-June.
The welcome from Julia on our first day was very warm, and we immediately felt at home. Our room was very spacious, and the provided backpack was a wonderful surprise. The wellness area leaves nothing to be desired, with a variety of saunas, whirlpools, a beautiful indoor pool, and an outdoor pool with spectacular views. Refreshments and fruit are available free of charge in this area. A variety of treatments are offered, although we didn't take advantage of them. The food was phenomenal at all times. For breakfast, in addition to the usual sausage and cheese specialties, you can have egg dishes freshly prepared. Fresh juices and a fantastic fruit salad are also available. The evening menus were always high-quality and extremely delicious, and the desserts were a dream. The table decorations, which changed every evening, deserve special mention. The staff were always extremely accommodating and friendly, even if not everything worked out perfectly. The host, Markus, was charming, and his wine recommendations were reliable. All in all, an unforgettable stay in a dreamlike setting.
Christian June 2018
+
A top address in Val Gardena, a definite recommendation!
The staff is very friendly, the rooms are very spacious and beautifully furnished. The pine furniture constantly fills the room with a very pleasant scent.
The wellness area and the outdoor pool with garden are a dream, and mountain bikes (including e-bikes) and hiking poles can be rented directly from the hotel.
Andrea June 2018
+
Excellent service and excellent quality
Roland April 2018
+
Very nice and charming atmosphere
A great place to be and relax
Deur March 2018
+
Top address in St. Ulrich
Tomasz February 2018
+
Excellent service, delicious food, great sauna area
Daniele January 2018
+
Very refined and tasteful atmosphere, impeccable spa. Very beautiful suite. Friendly and helpful staff. Good quality restaurant. I would have preferred more vegetarian options, although being in Val Gardena, I understand the flavors are different...
Andrea January 2018
+
Excellent in every way
Elisa January 2018
+
Wonderful location, tastefully furnished hotel, excellent cuisine, excellent service.
f December 2017
+
Very nice, sauna and hydro
Anna December 2017
+
Every detail is taken care of with taste and elegance. The staff is attentive and friendly, and the spa is top-notch. The food is also excellent. I haven't tried the beauty treatments or massages, but I will next time. The location is beautiful, with mountain views; I highly recommend it.
rosy September 2017
+
Don't six stars exist? The Alpin Garden deserves them. Guests are pampered in every way. The staff is super efficient and professional, always available for any request. The cuisine is sublime, impeccably prepared and presented. The wait staff always finds time to chat with guests. The wellness area is the icing on the cake... kudos to all the staff, especially the legendary Luciano.
Julian September 2017
+
Awesome service in this outstanding location makes it the perfect place for a relaxing vacation. Food and beverages are delicious here. Love this place!!!
Sergio September 2017
+
Courtesy, elegance, cleanliness, and good food are the hallmarks. Of course, for a 5-star establishment, I expected a little more care and attention to small details.
Walter September 2017
+
Great environment
Dmitry September 2017
+
Location, helpful personnel, great views.
Valia August 2017
+
Stunning hotel. Suitable for couples and singles seeking relaxation and atmosphere. Everything is very well-kept and inviting. Beautiful rooms. Fantastic breakfast. Dinner is a bit too sophisticated but almost always satisfying. Turn off your cell phones at the table and enjoy the candlelit romance!
Alessia August 2017
+
I spent a wonderful week with my family thanks to Markus and his staff. The Ferragosto dinner in particular was amazing. The dining room was spectacular. Each table was decorated with a bridal veil, hand-picked by the owner, and each family received a traditional wooden cutting board as a gift. It was a small touch that I really appreciated! The entire dining room staff was always attentive, professional, and ready to accommodate every request. If I had to mention one aspect that I think could be improved, it would be the cleanliness of the guest rooms. Let's just say the cleaning staff could vacuum more carefully, especially under the beds, where I found a few dusty surprises. In any case, I highly recommend this property, especially for those looking for a relaxing holiday with their family and their four-legged friend, who is truly welcome here.
Nicola August 2017
+
An ideal place for a holiday combining sports and relaxation in the enchanting setting of Ortisei. The staff is young and friendly. The wellness center is very enjoyable. Excellent breakfast, afternoon snacks, and dinner, which would have been excellent if the first courses were a little more generous :-)
Viki August 2017
+
Beautiful. Cozy and wonderful. An unforgettable Christmas holiday.
Anže July 2017
+
Just beautiful!
AJC July 2017
+
A meal with honors... So much class
Roberto February 2017
+
The most beautiful hotel in Trentino. Located in a charming town, full of attractions and activities year-round. The spa is truly beautiful, and the owner is truly kind and friendly.
Adima December 2016
+
Elegant without being pretentious, a wonderful welcome, polite and affable staff, noteworthy food, a large spa with multiple relaxation areas, splendid in a splendid Dolomite setting. Attention to the smallest details... you truly feel pampered. The owner is very attentive and present, very sociable, full of spirit. In short, I can't wait to go back.
Hildegard December 2016
+
It's a fantastic hotel with a beautiful view. In the fall of 2016, it made national headlines for the gay wedding of a South Tyrolean mayor, who chose it as the venue for his wedding reception.
Herbert July 2016
+
We felt very comfortable here. Excellent cuisine, friendly hotel staff, and everything very clean.
Andrea June 2016
+
Beautiful, really beautiful
rossano April 2016
+
Three days flawless in every way, an excellent spa, excellent and never-ending cuisine, refined surroundings, and a friendly host!
And let's not forget our friend Rolfy.
Loredana April 2016
travelled as
family with older children
+
Cortesia, attenzione verso l'ospite, comfort...
bo March 2015
+
Beautiful hotel with excellent cuisine. Ideal place to relax.
