Reviews
Mike November 2025
travelled as
family with young kids
Review from Google
+
We, a group of four people and two dogs, stayed in two Alpwell Chalets from August 30th to September 6th, 2025.
Hotel Burggräfler is a quiet hotel; everything is very well-maintained, and the grounds are beautiful.
The staff and service were all very friendly and accommodating, and the food and drinks were excellent.
Walks with the dogs in the surrounding orchards are simply wonderful.
Now for the less pleasant aspects. The town of Tisens is unfortunately a bit far from the hotel. There are very few shopping opportunities nearby. Only the adjacent campground offers a shop.
Upon arrival, our sofa bed, which we had booked separately, was not made up. This was rectified, but the large pillows that went with it were forgotten. We would also like to mention that the sofa bed came unhooked and collapsed several times during the night. As an adult man, I was unable to get a restful sleep. Several attempts were made to fix this, but without success. This couch might be suitable for children, but not for adults. After repeated and persistent inquiries, we were only given a €50 discount for the uncomfortable nights. We would have expected more consideration.
We have spent many holidays in beautiful South Tyrol and always fondly remember the warmth of the owners. Unfortunately, we missed that on this particular holiday.
Francesco October 2025
travelled as
single traveller
Review from Google
+
A magnificent place, surrounded by apple orchards, woods, and mountains.
The traditional dishes are exceptional (as is the service).
The owners and staff are very friendly.
The spa offers all the services specified:
I would return for a whole month (:
Werner October 2025
travelled as
young couple
Review from Google
+
Stayed only one day in an apartment
Michael October 2025
travelled as
young couple
Review from Google
+
This year was our first time at the Alpwell Hotel Burggräfler, the "newbies" among the many, many regular guests. If we had to describe our stay in just one word, it would be simply fantastic!
The hotel, the location, the exceptionally beautifully landscaped garden with the swimming pond, the beautiful and spacious room (Deluxe Room), the fantastic breakfast buffet that truly leaves nothing to be desired, the cuisine and evening meals in general – all of this more than exceeded our expectations. Most importantly, however, and what impressed us most, were/are the people at the hotel, who do everything possible every day to ensure that we guests have a carefree and unforgettable vacation. Whether it's the cleaning staff, chambermaids, the ladies and gentlemen in the service department, the kitchen, or, last but not least, the family itself, who runs this wonderful hotel with passion and heart and soul. The warmth and welcome as a guest can be felt in every corner of the hotel, no matter what time of day. Chapeau and a huge compliment to the entire Burggräfler team!
We felt very comfortable and will definitely be back; we're already looking forward to it.
Best regards and stay healthy,
Anke & Michael I.
Margret September 2025
travelled as
young couple
Review from Google
+
As always, everyone was very friendly, the atmosphere was relaxed, the breakfast was delicious, etc. We had a wonderful time again. Thank you for the wonderful days with you!
Geronimo August 2025
travelled as
young couple
Review from Google
+
Recommended
Horst August 2025
travelled as
young couple
Review from Google
+
Recommended
B. August 2025
travelled as
family with young kids
Review from Google
+
A wonderful oasis! A beautiful place to live and a fantastic restaurant!
Red August 2025
travelled as
family with young kids
Review from Google
+
We had a wonderful time.
The welcome and attention were top-notch; all the staff were always kind and, above all, smiling.
The rooms were well-appointed, spacious, and well-maintained.
The breakfast was top-notch, with everything you could want.
The food at the restaurant, on the two occasions we ate there, was excellent and plentiful.
The location is quiet yet strategic, allowing you to reach Merano and Bolzano in 15-20 minutes.
The lake was fabulous, and my wife used the spa, which was perfect; on rainy days, we used both the pool and the billiards room.
A holiday that will remain etched in our hearts forever.
Tina July 2025
travelled as
young couple
Review from Google
+
A very nice hotel with very warm and friendly staff.
We really enjoyed it.
Ralf July 2025
travelled as
young couple
Review from Google
+
I can only agree with the other positive reviews: Great hotel, superb location, great, attentive, and friendly staff, beautiful room, very good food, and the owners are also very friendly and welcoming. We really enjoyed it! Highly recommended!
Christian June 2025
travelled as
young couple
Review from Google
+
Simply a dream, a beautifully located hotel with very nice rooms and very friendly staff, whether it's the cleaning staff, kitchen staff, service staff, or even the concierge at the reception. The hotel offers a large garden with several loungers, a small swimming lake, and a barrel sauna. The outdoor complex also includes a panoramic sauna and several chalet accommodations.
The breakfast leaves nothing to be desired, and the evening meal is excellent.
You feel at home here; you'll want to stay here. We'd love to come back.
Rosemarie June 2025
+
Absolutely beautiful
Lars June 2025
travelled as
group of friends
Review from Google
+
Absolutely excellent, thank you.
Franz-Peter June 2025
+
An absolute dream. Anyone truly seeking peace and relaxation will be in the best hands there.
The staff is never intrusive, but attentive to guests' wishes.
As for the garden concept, you'd probably look in vain for something of comparable beauty.
The panoramic sauna and the adjacent relaxation room round out the hotel's offerings.
I'd be happy to come back.
Harry May 2025
travelled as
young couple
Review from Google
+
It was okay here. You can go there.
julien May 2025
travelled as
young couple
Review from Google
+
We've been staying at the Alpwell Hotel for a week now.
After a long break, we're back for the second time.
And it won't be the last.
ALL the staff are very friendly, courteous, and helpful.
Our room is excellent.
The cleanliness throughout the hotel is particularly noteworthy.
The breakfast selection leaves nothing to be desired.
The dishes offered for dinner are all excellent.
Overall, we feel right at home.
Many thanks to the entire Matscher family and the team.
Yvonne and Bernd
Annette January 2025
travelled as
single traveller
Review from Google
+
A little paradise, so close to heaven.
I searched for a place to stay in South Tyrol for a weekend at very short notice and found it.
From the very first moment, I was pampered with warmth and care.
A superb location, a great place to start the day. Whether it's a short walk or a hike, you can start right outside the door. The South Tyrol Mobilcard also offers endless possibilities for excursions by bus or train into the surrounding area. The breakfast buffet leaves nothing to be desired, as do the afternoon snacks and the evening menu with salad buffet; there's something for every taste.
One thing is for sure: I'll be back and stay longer.
H. October 2024
+
A very nice and quietly located hotel with a welcoming atmosphere. The breakfast buffet is plentiful and leaves almost nothing to be desired. The staff is very helpful, attentive, and friendly. Everything was excellent, keep it up!
Olaf October 2024
travelled as
young couple
Review from Google
+
Beautiful, quiet location. A great family business where everyone is super friendly. Very pleasant.
Gerlinde October 2024
travelled as
young couple
Review from Google
+
We spent a short break at the Alpwellhotel Burggräfler and were thrilled. The service was very friendly, and the rooms were very nice and clean. The breakfast was plentiful and left nothing to be desired. In addition to coffee, you could also order cappuccino or latte macchiato.
The hotel's location was also very nice. We really enjoyed it and would love to come back.
Many thanks to the entire team
Doktorbad September 2024
travelled as
young couple
Review from Google
+
Top 10 days spent in a great hotel.
Grzegorz September 2024
+
Very nice hotel, friendly service and beautiful views
Cucinare August 2024
travelled as
family with young kids
Review from Google
+
One of the best hotels in the area.....every wish is fulfilled....friendliness is very important....can only recommend it....you really feel very welcome....
Mirko August 2024
+
A superb hotel with very friendly staff. A fun vacation here, where you can enjoy the best days of the year. If you want to relax and enjoy peace and quiet, this is the place for you. Thank you for the wonderful time!!!!!
Best regards,
Mirko and Susann
Andreas July 2024
travelled as
young couple
Review from Google
+
A beautiful and peaceful hotel in the Merano area!
Stunning views, a fantastic complex with a natural pool and several saunas. Breakfast and dinner leave nothing to be desired. The staff is very friendly, which makes the stay perfect. We'd love to come back!
Inge July 2024
travelled as
young couple
Review from Google
+
A place you'll want to visit again and again
Dreamlike location in nature, away from the noise
Warm welcome, beautiful rooms
A fantastic breakfast buffet and à la carte dining from 6 pm
The garden is gigantic with a swimming pond
Outdoor sauna, indoor pool, fitness room, etc.
Great sun terrace and very attentive staff ️️️
Susanne June 2024
travelled as
family with young kids
Review from Google
+
Very nice, quietly located hotel
Phlar June 2024
travelled as
young couple
Review from Google
+
Good all around!
Good?
No!
That's not all.
Everything here is exceptional!
Don't you believe it?
But yes: everything here is REAL!
Then come and try the Alpwellhotel for yourself... and you'll see...
Konstanze May 2024
+
Very nice hotel, super beautiful complex, with a great view.
Alice April 2024
+
Service is a top priority
We'll definitely be back
Lothar November 2023
travelled as
young couple
Review from Google
+
We spent a week at this beautiful hotel after it was recommended to us by my brother-in-law. I have to say, it was absolutely right. The welcome was very warm, and the room was fantastic. Plenty of space, a very nice and large bathroom, and above all, comfortably warm. The pool is fantastic, and the sauna is truly amazing. And then the food in the restaurant was consistently delicious, as was the breakfast. And the service was extremely friendly and competent; many hotels could learn a thing or two from their work. We thoroughly enjoyed our stay and felt very comfortable.
Kirsten October 2023
travelled as
group of friends
Review from Google
+
Anyone seeking peace and relaxation will be in excellent hands here. The staff is extremely friendly and helpful – something you don't find everywhere these days.
The breakfast is exceptionally good, with everything your heart desires. You won't find something like that in many 4-star hotels.
The dinner is also very good, and the portions are more than sufficient.
Bolzano and Merano are easily accessible by bus; all other destinations are quickly accessible by car.
Markus September 2023
travelled as
young couple
Review from Google
+
Holiday destination for 2023,
We'll see
Fully waiting to see whether we can fully enjoy the relaxation we expected in our chosen domicile!
Until then, best regards Markus.
September 2023!
...time has passed quickly, vacation is now here!,....
We knocked on “paradise” and it was opened to us!
In the truest sense, we are in paradise, and the boss welcomes his guests personally!
What's there to say, the rooms leave nothing to be desired, everything is very new and extremely well maintained, and the cleanliness is endless, as if a lot of cleaning angels were going through the rooms and ordering everything back to top order every day!!! GREAT!
The breakfast buffet is second to none!, there is EVERYTHING here!, what your heart desires!, nothing is missing here, you can't name what there is!, because there is EVERYTHING!
This also refers to the restaurant menu,
Great food, always something for every taste,
very regional and seasonal, the kitchen angels always work to a very high star standard! Very high praise!
What puts everything in the shade are the service angels! In particular, the service angel at breakfast and in the evening in the restaurant deserves special mention, best service at the table, very friendly and helpful, despite the very high workload, always very friendly and always with a very sweet smile on his face!
Top, top, top!
This is the halfway point for the holidays! We will report!
(On my own behalf, please don't tell everyone on earth where the "paradise on earth" is located, otherwise I won't get a room next year because paradise will then be overbooked again!)
Sending you only the best greetings to paradise,
Markus Wolfrum from beautiful Upper Franconia, Bavaria/ Germany
Arthur September 2023
+
The restaurant/hotel is a perfect place to unwind and relax. The staff is very friendly and accommodating, making you feel right at home. The cuisine is excellent, offering a wide selection of delicious dishes that cater to every taste. It's a place where you feel safe and secure, and can enjoy a wonderful atmosphere to relax and unwind.
Joachim September 2023
+
Everything was great... Very nice hotel in a great location.
Rainer August 2023
travelled as
young couple
Review from Google
+
This is our second time here, and it's simply wonderful again. Friendly service and fantastic cuisine. Everything just fits perfectly.
Jörg August 2023
travelled as
young couple
Review from Google
+
Thank you for the wonderful time with you. We would love to come back. The food was excellent (please offer a changing daily menu), the service was great, and the rooms (chalets) were comfortable.
Spoooo July 2023
travelled as
young couple
Review from Google
+
We spent two nights in a "cozy room."
These rooms are relatively small, which is of course known beforehand, so it wasn't a problem for us at all.
The balcony is actually quite large.
It was very clean.
The grounds are very well-maintained. The swimming pond is wonderfully refreshing (not cold!), and there are plenty of loungers. The saunas are also very good.
The prices in the restaurant are on the higher end, but not too expensive.
Our meals were delicious and plentiful.
I would give the breakfast 6 out of 5 stars if I could. I've rarely seen such a wide variety. They have absolutely everything you could wish for.
I would also rate the service, both in the evening and in the morning, 6 out of 5 stars, if that were possible.
Very attentive, friendly, and competent.
All in all, I can highly recommend this accommodation.
Frank July 2023
travelled as
young couple
Review from Google
+
From July 2, 2023 - July 16, 2023
The chalet, with a small garden and terrace, was nicely and functionally furnished. Functional because we expected a bit more for the price of €109 per person per day plus €18 per dog per day. The house made a very austere impression, lacking any coziness, unlike what we're used to. There wasn't a single accessory, such as a picture above the sofa or a tealight holder for the table.
The wooden corner bench in the kitchen area didn't even have a seat cushion. There were no placemats or even a small tablecloth for the dining table. According to the description, there was supposed to be a fully equipped kitchen. Since there was no outdoor grill, we would have liked to have found an oven, but unfortunately, there wasn't one either. We finally found a grill function in the microwave, which didn't even fit a large dinner plate. However, the appliance was so complicated to operate that it was impossible without an instruction manual, which the hotel management unfortunately couldn't provide us with. So we looked it up online. A better selection of glasses, an ice cube tray for the freezer, and more than four teaspoons would have been nice, too.
Furthermore, after an incident involving our dogs (urine stains on the lawn in front of the chalet), there was an extremely rude senior manager. It was our fault; we weren't paying attention! We apologized and paid compensation. We would have liked to have heard a friendlier tone from Mr. Matscher among adults, rather than a reprimand like we used to get at school.
Finally, I must mention that the hotel is very nice, including the beautiful garden and sauna.
The food was also very good every time. The staff were always friendly.
Cindy July 2023
travelled as
family with young kids
Review from Google
+
We spent a dream week at the Hotel Burggräfler. The rooms are adequately spacious and, above all, clean. The outdoor area, with its swimming pond and panoramic sauna, as well as plenty of loungers and beach chairs, is beautiful and well-maintained. The staff is super friendly. The breakfast buffet and the coffee are fantastic. We'd love to come back!
Karin July 2023
travelled as
young couple
Review from Google
+
Simply quiet and relaxing.
stefano June 2023
travelled as
young couple
Review from Google
+
This is the first time I've come across a place where the brochure, though well-written, didn't do this property justice. It's even more enchanting than I could have imagined. Thank you.
Melanie June 2023
travelled as
family with young kids
Review from Google
+
Our stay at the Hotel Burggräfler was wonderful. The welcome was very warm, the room was very spacious and clean, and the view from the balcony was breathtaking. The food in the restaurant is delicious, and the varied menu means you can find something new every evening.
The staff here is simply top-notch. They are incredibly friendly and accommodating, in all areas, from housekeeping to the kitchen and the service staff. We always felt comfortable and well looked after.
Polina May 2023
travelled as
young couple
Review from Google
+
A wonderful hotel in an idyllic, peaceful location, from which you can quickly reach Bolzano or Merano by bike or car. Everything is done with attention to detail ️ The food and drinks were excellent, and all the staff were incredibly friendly. A hotel we will remember fondly and will definitely book again. Thank you to the Burggräfler team for the fantastic stay
superdoc May 2023
+
Very friendly staff, excellent breakfast buffet, standard menu, and delicious food. Unfortunately, our room was very noisy and in dire need of renovation. The furniture was worn, and there were no thermostats on the radiators, making it impossible to adjust the heat.
Luciano April 2023
travelled as
young couple
Review from Google
+
Simply gorgeous
Michaela February 2023
+
A wonderful holiday in a beautiful hotel in a very quiet and idyllic location... perfect for relaxation and well-being....
martine November 2022
+
We were looking for a place to relax and this place perfectly met our expectations. Ideal location, professional and attentive staff, and a generous and high-quality breakfast. The spa area is a real bonus. Excellent value for money.
Christian November 2022
+
If that were possible here, we would have given it 4.5 stars. We really liked it; the people there are incredibly friendly, it's very quiet and relaxing, the outdoor facilities, the garden with its beach chair, swimming pond, terrace, and outdoor sauna are all very beautiful and well-maintained. We had the new chalet, a great idea! The only slight deduction is because the chalet is thinly soundproof, so it depends a bit on the neighbors! The food is good and plentiful, and the breakfast is sensational. The taste is sometimes lacking in spices, but that's a matter of taste! Another reason for the half a point deduction: although dogs are allowed under certain conditions, the website states that they are definitely not allowed in the dining room! However, this is not adhered to; dogs are the norm in the dining room, and that's something you should be aware of.
Heinz October 2022
+
We really enjoyed our stay at the Burggräfler; the family and staff are very friendly! We had a wonderful time relaxing, including in the wellness area. We were also delighted with the fantastic food, which was especially accommodating to my wife's celiac disease. We would love to come back!
Kleiner October 2022
+
I was there today, and I must say... it's a true paradise. The location is simply stunning and you don't want to leave.
Rodger October 2022
travelled as
young couple
Review from Google
+
A jewel in South Tyrol
Maja October 2022
+
A hotel that we thoroughly enjoyed for a week this year. Great, friendly service, a stunning spa and park, and excellent cuisine. Completely satisfied. Thank you for that.
Gunter September 2022
+
Completely satisfied with this fantastic accommodation. From the staff and the rooms to the spa area and the food, everything was top-notch! I'd love to come back anytime.
Dennis September 2022
+
We were five bikers from Leipzig and chose the hotel at random.
The hotel has a great location and is highly recommended!
Great and affordable food, super friendly staff, from the chef to the manager. The rooms are first-class!
We will definitely come back!
In this location, with these prices, simply fantastic!
5 stars plus!
Greetings from Leipzig
Oliver August 2022
+
First-class, top-notch service, beautiful rooms, superb location, first-class wellness and outdoor area with a swimming pond, and excellent food, too. Highly recommended.
Manfred August 2022
+
Simply perfect!
Claudia July 2022
travelled as
family with young kids
Review from Google
+
A beautiful hotel.
The staff was very friendly.
Highly recommended.
Gerd July 2022
travelled as
young couple
Review from Google
+
The staff at Burggräfler is commendable. The rooms correspond to a 3 star hotel. The idea of offering breakfast and eating on a menu is basically OK. The quality of the food is very good. The menu is OK, maybe add a few offerings and offer the salad buffet with a flat rate and no plate size, then the guests would choose more salad, an addition with a cheese selection would also be good. Breakfast is good, the breakfast egg wasn't always waxy, more like liquid. The wine list is very good. Ultimately we were satisfied and we would like to come back!!
Natalie July 2022
travelled as
group of friends
Review from Google
+
We stayed at the Hotel Burggräfler for four days and felt very well taken care of. The hotel, the rooms, the staff, the service, and the food were all excellent. The price-performance ratio is great. We have absolutely no complaints.
Since we didn't have our own transportation, we can only give the location four stars... otherwise, we highly recommend it!
Steffen June 2022
+
Beautiful gardens, large rooms (though unfortunately no air conditioning), very good food and great service. The parking lot isn't ideal for motorcyclists because it's on a slope.
Jürgen June 2022
+
Even though it was a "cozy room", the room is too small for two people.
Christine June 2022
travelled as
young couple
Review from Google
+
We stayed at the Hotel Alpwell Burggräfler for the first time for a week at the end of May and can wholeheartedly recommend it. Everything is attractive and very clean. The entire family and staff are very friendly and helpful. The room we stayed in was comfortably furnished, the bed was super comfortable, and the bathroom was large and bright.
The wellness area is perfectly adequate and just as clean as the rest of the hotel. The swimming pond and the outdoor areas are beautifully landscaped and well-maintained.
The breakfast is delicious and attractively presented.
We actually wanted to eat out in the evening, but after eating at the hotel once, we didn't want to eat anywhere else.
If you're looking for a massage, this is also the perfect place.
For us, it was a lovely holiday and there was absolutely nothing to complain about.
Klaus June 2022
travelled as
young couple
Review from Google
+
A very well-run hotel with thoughtful attention to detail, clean rooms, a rich breakfast buffet, excellent dinner, friendly and helpful staff, and the wellness area and beautifully landscaped lake leave nothing to be desired. We would gladly return.
Rassel May 2022
+
A very nice hotel in a quiet location. Very clean and friendly service. The food is delicious and varied.
Marc April 2022
travelled as
young couple
Review from Google
+
A superb hotel in a beautiful location in Tisens.
The gardens with the swimming lake are truly a highlight.
Unfortunately, the rooms are very noisy.
Martin April 2022
travelled as
family with young kids
Review from Google
+
We vacationed at the Hotel Burggräfler and booked one of the new chalets. These small houses were newly built in 2020. Very well thought out, everything lovingly decorated, and the furnishings are of excellent quality. Each chalet has a wonderful terrace with a large garden. Chairs, a table, lounge chairs, and even a large sunbed for your own garden made the vacation perfect. Breakfast and dinner were available at the hotel, as were all the other hotel services. Simply ideal.
The hotel is located on the outskirts of Tisens. This, too, was perfect. Very quiet and idyllic, yet only a 20-minute drive from Merano and Bolzano. Many hikes can be started directly from the hotel.
The breakfast was very plentiful, and the evening menu was well-stocked. The staff is very courteous and helpful. The entire hotel is guest-oriented and caters to its guests' needs. We will definitely be back!
Irene January 2022
+
We stayed in one of the brand new chalets.
The chalet is equipped with every comfort, is elegant, warm, and welcoming, and is located amidst apple orchards in a strategic position for reaching Lana, Merano, and Merano 2000. The owners are extremely kind and helpful. Highly recommended!
Klara November 2021
+
A dream can recommend it to everyone, we have been vacationing there for years.
Michaela September 2021
+
The wonderful things like the well-maintained garden, the stunning natural swimming pond, and the cleanliness have already been described extensively. We can only agree.
Everyone is very friendly and goes out of their way to ensure that we guests have everything we need. For example, we needed tools for our motorcycle, and they were happy to provide them.
Highly recommended.
Robert September 2021
+
A superb resort. Even more beautiful in person than in the brochure. A sensational breakfast buffet. Very friendly and attentive service. A very good dinner, with a choice from the à la carte menu.
I highly recommend this place.
Ch September 2021
+
A superbly maintained hotel. A truly fantastic breakfast. The garden and terrace are large and beautifully landscaped. The rooms are as described. Simply a hotel where you feel at home. The family and staff are accommodating, just as a vacationer would expect. We have been there several times.
Hans- August 2021
+
A superbly run hotel in a beautiful setting. Very friendly staff.
A place to feel at home.
I highly recommend this hotel.
عبدالوهاب August 2021
+
Beautiful
Stefan August 2021
+
Very nice house
Excellent cuisine
Very friendly staff
Tanja August 2021
travelled as
young couple
Review from Google
+
A fantastic hotel in a beautiful location. The staff are very friendly and helpful. We felt very comfortable and highly recommend this hotel!
Bat July 2021
travelled as
young couple
Review from Google
+
A thoroughly enjoyable stay. The staff were very friendly and helpful, and the grounds were beautiful and well-maintained. Requests were always accommodated. We will definitely return.
Oliver July 2021
+
We've stayed with the Matscher family at the Alpwell three times now and have always had a very positive experience.
Plenty of peace and quiet, no unnecessary hustle and bustle. All of this really helps you relax.
Their interactions with guests are respectful, and you can't help but feel at home. The staff is very attentive and unobtrusive, and the owners are always approachable and down-to-earth. You feel valued as a guest, and they do everything they can to ensure you want for nothing. Beautiful rooms, a very good breakfast, and the evening menu also offers delicious dishes.
The value for money is definitely customer-oriented. Hospitality is very important... Keep up the good work.
Franz June 2021
+
Highly recommended
Udo June 2021
+
The hotel is idyllically located on the edge of the village. We received a very friendly welcome and check-in was very quick because we sent the information by email. The senior boss assigned us the room and unloaded all the luggage from the car with us and brought everything into the room. He then showed us the most important places in the hotel area, the very spacious dining room with bar, the wellness area with indoor pool, steam room, sauna, Kneipp corner, relaxation room and the fitness room. The highlight is the outdoor area with the wonderful garden and the lue meadows and swimming pond and an outdoor sauna and enough loungers. For the little ones there are also animals such as sheep, rabbits and small chickens. There is also a large lobby inside in the evening where you can have a drink. The food is also very good, you can eat small or large dishes here.
Another highlight is the great breakfast, it has everything from warm egg dishes to different types of bread. A huge selection of sausages and cheeses and everything you need for a good muesli with lots of fruit is simply brilliant. The innkeepers are also very accommodating with special requests.
We would like to thank the whole family and its very friendly and super helpful staff for the lovely stay.
Thank you very much
Maria June 2021
+
A stunningly beautiful hotel complex, with exceptionally kind and attentive owners and staff. We've been coming to this wonderful place for 16 years. The breakfast buffet leaves nothing to be desired. In the evening, the owner himself cooks, offering seasonal asparagus and chanterelle dishes. Delicious! A well-stocked wine list and the best Venetian ever! Highly recommended: the various massage techniques and facials offered by the owner's wife. What more could you ask for?!
Michl June 2021
+
The hotel is very idyllic. A wonderful garden with a swimming pond and barrel sauna. A pleasant wellness area with generous opening hours (3-9 p.m.). A very fine breakfast buffet. Fair prices for dinner and drinks. It's located on a high plateau, making it a bit remote for cycling. Unless you're a climber...
Barbara October 2020
+
Thank you for this wonderful stay. The breakfast buffet is fantastic; nothing is left to be desired. Everything is fresh and lovingly prepared. I would love to come back.
Marcel October 2020
+
Very nice and quiet location.
Claudia October 2020
+
It was a very nice family weekend in Tisens, the weather was wonderful for hiking and the food was excellent
Don September 2020
+
There's nothing better. This is what a relaxing vacation is all about. Thank you for the wonderful hospitality; you feel at home here.
Jenny September 2020
+
Great hotel, very clean and quietly located.
The staff are consistently very friendly.
Everything is done with attention to detail: planted shelves, decorations in front of the house.
The breakfast was excellent!
COVID-19 regulations are being followed in an exemplary manner!
M September 2020
+
Very good breakfast, everything you could imagine. Very friendly service. The room was also immaculate .
Vanessa September 2020
+
A wonderful, clean, family-run hotel. The Matscher family and their staff made everything possible for us and gave us a wonderful week. Thank you so much!
Gunter August 2020
+
Great hotel
There's nothing missing!!
Super friendly staff.
A breakfast buffet that leaves nothing to be desired.
Roland August 2020
+
Everything great.
Arnold August 2020
+
Our summer retreat in South Tyrol!
Family-run hotel with a fantastic swimming pond
markus July 2020
travelled as
family with young kids
Review from Google
+
We've been going to the Hotel Burggräfler for many years and feel very comfortable there as a family and as a couple.
Everything was perfect again this June. We felt well looked after despite the coronavirus pandemic.
Face masks and disposable gloves are worn at the buffet, and sufficient social distancing is guaranteed at all times.
We're already looking forward to enjoying the down-to-earth, fresh cuisine on the wonderful terrace again.
Samy March 2020
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Very cool with kids
bayrisch October 2019
travelled as
young couple
Review from Google
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We've been coming here twice a year for several years. The hotel is family-run, and everyone does their best to fulfill every guest's every need. It's very clean, and the food is excellent. Anyone looking for absolute peace and relaxation can find it here.
Dear Matscher family, a big thank you to you and all the hard-working bees who always make our stay as pleasant as possible. We hope we can be your guests many more times. We're already looking forward to Easter. Best wishes, the Fuchs family + your furry friend.
Barbara August 2019
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Our favorite place. We've been coming here for years. The house thrives on its inimitable location at the end of a small. Street and right next to the forest. Peace and quiet guaranteed. The gardens are second to none. Everything is lovingly thought out and cared for. Some 5* hotels don't have breakfast. Here you will be looked after with love and family. The pond in the garden is perfect for swimming after beautiful hikes. We don't miss anything here and we love this place.
Ingo June 2019
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An ideal hotel for a week of hiking. The furnishings and design are very carefully chosen, and the rooms are fully equipped. The staff is pleasantly friendly. The breakfast is plentiful and nothing is lacking. The restaurant also serves excellent food. The price/performance ratio is excellent. We can recommend the hotel with a clear conscience.
Heinz June 2019
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Very friendly and nice house good food
Peter June 2019
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Beautiful hotel
Very quiet
Good food
Very high standard
Sonja June 2019
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A dream. The rooms are very nice, the staff and the hosts are very welcoming, just perfect for a great holiday. The breakfast leaves nothing to be desired. The food was just perfect!!
Martin June 2019
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Great hotel with very good food and friendly staff
Silvia May 2019
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The stars say it all.... A great house and very familiar, we always go to this hotel, it's just great.
Franco May 2019
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Clean and very friendly staff.
Peter May 2019
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Everything but everything beautiful
Guido May 2019
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Decent price/performance ratio.
Friendly staff. Great breakfast buffet. Gladly again.
Christian May 2019
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Great breakfast!!!
Martin October 2018
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Beautiful garden with small outdoor sauna and natural pool, very friendly staff, fantastic cuisine, rooms moderately soundproofed
Molly August 2018
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Very friendly hosts, super nice staff, quiet location, indoor pool and swimming pond, very well maintained and clean...in other words: highly recommended
Klaus July 2018
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Everything was perfect! It couldn't be better – a new, always clean room, very attentive staff, excellent food, a very generous breakfast – a wonderful vacation.
Hans-Gerd July 2018
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A fantastic family-run hotel where everything is just right: very friendly, attentive staff, spacious rooms, lovingly maintained outdoor areas, an indoor pool and a pond in the beautifully landscaped garden, and much more...
Very delicious food, and if you look at the pictures on the website, you'll get a (small) impression of just how generous the breakfast is.
We were there for the first time and were pleasantly surprised again and again.
I can recommend it anytime!
Chantal June 2018
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A beautiful, cozy hotel. It was our first time at the Burggräfler and we highly recommend it.
The food is excellent (large portions!), and the staff is very friendly. They anticipate your every need. We had the cozy room, which was small but perfectly adequate for a short trip to sunbathe and swim. The outdoor area is perfect for relaxing.
We'd love to come back!
Petra June 2018
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Pure relaxation!
Rodger May 2018
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Relaxing good food perfect
Thomas May 2018
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After the first day, all I can say is wow. Food, staff, hotel, garden, everything... The prices are reasonable. There's absolutely nothing to complain about...
Davor April 2018
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Very nice. This is our second time here, but not our last. Highly recommended.
Bernd July 2017
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We have been visiting the Hotel Burggräfler for many years. It is an ideal starting point for our hikes.
It is located in the middle of apple orchards at the end of a cul-de-sac in a truly quiet location.
Every year, certain areas of the family hotel are lovingly modernized or expanded.
This hotel is highly recommended for those seeking peace and relaxation.
Riccardo June 2017
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Very well-run, family-run alpwell Hotel
Jonas August 2014
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A very extensive breakfast buffet and very comfortable rooms in a very quiet location. A very friendly host family!
I HIGHLY RECOMMEND
